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“Convenient & reasonable value for money”

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Hotel Hermitage Amsterdam
Ranked #264 of 364 Hotels in Amsterdam
Hunstanton, United Kingdom
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Convenient & reasonable value for money”
4 of 5 bubbles Reviewed June 15, 2013

We were 3 guys booked into a quad room for the night which was ample spacious and served our purposes. The room was clean & tidy & adequrely served its purpose. The bathroom was a bit cramped with little leg room for the wc & the door seemed to open the wrong way, which meant that you you had to open it 180 degrees to get in and out! The only other thing worthy of mention was the narrow spiralling stairs - not great if you have had a few beers!

The second night we returned to find our room door left open which was a little concerning, particularly as the room safes did not work! Breakfast was not included but there was access to free tea & coffee in the dining area.

Location was convenient - everything seemed to be a reasonable walking distance - nothing no more than 30 mins but the hotel does rent bikes which might have been useful if my friends could all ride!

Parking is an absolute nightmare, you can find places during the day but very difficult in the evening if you do manage to find a spot, it could be quite far and also very expensive - €4 per hour & the machines don't take cash - card only! Saying the that the hotel does offer a parking service at €31 per day!

I would definately recommend the hotel to others as it was fairly good value for money!

Stayed June 2013, traveled with friends
Helpful?
1 Thank Armsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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460 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
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English first
New Delhi
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed June 14, 2013

While we didn't stay here ultimately, we didn't have a very good experience.

We had booked this hotel through booking.com around 15 days before the due date. Also exchanged some emails with them with a request for a room which didn't require too much climbing as we were With heavy luggage .

However when we reached the hotel, with some difficulty , as someone gave us wrong walking directions from the closest metro station, we were told by the reception staff that our booking has been cancelled! And this cancellation was done by me! Which I was obviously very shocked and was carrying a confirmed booking printout . He Also said that such things happen sometimes. He checked with the other hotel they have ie ITC and asked us to go there, which took us 15 minutes and wasn't easy to find. Once we reached ITC we were ok but we paid the same amount in ITC as we had booked hermitage for, so don't know if they both are of the me standard and quality

I contacted booking.com and they said the booking indeed was cancelled by the hotel due to failure of credit card authorisation and was un reachable. To which I replied why was credit card authorisation left to me last day ( could have given an alternate card) and the fate that I was of plane for 24 hours, was the reason of not being reachable. Booking.com did finally apologise on behalf of the hotel and for the hotel staff giving the wrong information as to why the room was cancelled

I guess the hotel did an over booking. But we still had a great time and stay at Amsterdam with ITC hotel

  • Stayed May 2013, traveled as a couple
    • Service
Helpful?
Thank V B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Athens
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 10, 2013

Nice hotel, next to metro station, clean with friendly staff. If the completely good breakfast was included in the booking price, the whole package would seem more reasonable, as regards its price.
The location and the rooms' view are great too!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Nikolaos S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed May 29, 2013

The Hotel Hermitage is in a nice, quiet location with easy access to public transportation and pretty much anything you'd want to see or do. We stayed on the 5th floor. There is no elevator and the stairs are pretty narrow. This is something I was aware of when booking, however, if you have a lot of luggage or are unfit, you may want to consider staying on a lower floor. The wifi signal was also terrible up there. The photos on the website do a good job of concealing how shabby it actually is. While I found the rooms to be clean, there were missing tiles in the bathroom and peeling wallpaper. It was unseasonably cold and rainy while we visited and the heat didn't work, so we spent the night wearing as many layers as possible and shivering. The staff was friendly, but there was a different person behind the desk each time I went by, and some were more helpful than others. Overall, I found it to be just ok, but I don't know if I would stay again given another choice, especially if it was cold out.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Hungary
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed May 28, 2013

Maybe I booked a little late, but for 100 euro a night I'd have expected more. However the room had a nice interior, the bathroom was way too small (even getting in and out of the shower needed some cat-like moves and standing in front of the sink/mirror was impossible as the toilet was in the way). Nevertheless I had a quality time in Amsterdam, so why would I care about the hotel, right?

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ttila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leighton Buzzard, United Kingdom
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed May 20, 2013

5th floor twin room was 2 metres wide by 5 metres long with rafters at an angle making it some what tricky to negotiate when both guests are 188cm (6fy 2"). Arrived, checked in and then went out again. Returned in the early hours and went to bed. This hotel did what we needed it to do. Not somewhere I would recommend for a romantic getaway. Pay more and enjoy the trip more.

Room Tip: Do not get a room on the 5th floor.
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank orionmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Hermitage Amsterdam

Property: Hotel Hermitage Amsterdam
Address: Nieuwe Keizersgracht 16, 1018 DR Amsterdam, The Netherlands (Formerly Hotel Fantasia)
Location: The Netherlands > North Holland Province > Amsterdam > Plantage & the East , Binnenstad
Amenities:
Room Service
Hotel Style:
Ranked #264 of 364 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Hermitage Amsterdam 2*
Number of rooms: 18
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