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“Don't go in this hotel !!”
Review of Hotel Iron Horse

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Hotel Iron Horse
Ranked #27 of 336 Amsterdam B&B and Inns
Paris, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Don't go in this hotel !!”
Reviewed February 3, 2014

We stayed one night in this hotel. We arrived at 10 pm, there was no electricity, they asked us to pay in cash because of a problem with their computer. Then we went in the room, it was very cold because of the electricity problem. The soap was empty.
And the heating wasn't working.

Then at 6.30 am water felt from the roof near our bed, so it has awakened us.

We asked for a gesture of goodwill, but the receptionist told us she couldn't do anything, because this is how they work. We were very shocked because, we were pretty sure that she knew that there was a problem in this room.
Then we let our luggage during the day.
When we came back before taking our train at 6pm, we tried again to have a commercial gesture with another receptionist. And when we were waiting, 3 couples were asking to change their rooms due to problems they faced the last night.

Finally we succeeded to have a reduction, they transferred us 25 euros.

So we are honest we describe what happened. But they weren't friendly at all, and we heard the receptionist telling to a man working for the motel "I thought the leak problem on the roof was over". So it wasn't new, and they knew that.

Just don't go to this hotel !!!!!!!!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank clement c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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752 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 26, 2014 via mobile

We stayed here for three nights, the rooms were clean, comfortable and very affordable. The hotel is in a better location than I had expected we must have walked miles exploring the city. Over all a great place and would recommend for a cheap comfortable stay.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Jennifer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pearland, Texas
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 22, 2014

Great location, just a short walk from Leidseplein and easy access to the trams. Staff was friendly and helpful. Room was clean and bathroom was surprisingly roomy. Had second floor room in the back building so view was of courtyard and backyards. Very quiet. The "twin" beds took a little getting use to, but were comfortable enough. I'd definitely stay here again.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jonniemcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 14, 2014 via mobile

We found the Iron Horse to be a decent hotel with a walkable location. Getting there from the airport was easy and staff was accommodating. Only bad part was the bathroom smelled horrendous. Beds were not the most comfortable but were clean and met the european standard.

Stayed January 2014, traveled as a couple
Helpful?
Thank Adam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
essex
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 4, 2014 via mobile

Stayed at his hotel for New Year's Eve in a 3 single bed bedroom on the ground floor in the back buildings room 110, looking out over the courtyard, not a great view but don't stay in a central hotel for bedroom view, only used room for showers and sleep! This hotel is in a Great location, central position but quiet at night, tram line right outside which takes you to dam square, ideal location for shops, museums, bars and coffee shops. Nice comfy beds, lovely night sleep, well set up hotel and excellent friendly staff in reception, nothing was too difficult. Rooms were clean and enough space for three adults, bathroom well equipped, nice hot shower and very clean. Coffee machine and towels, shower gel are all supplied, Room got cleaned everyday. Would defintley stay in this hotel again, a secret gem of amsterdam! Wifi is also available in hotel for free, the coffee machine in reception is lovely and free aswell! Thank you for a excellent New Year's Eve!

Stayed January 2014, traveled with friends
Helpful?
2 Thank katef87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
64 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed December 30, 2013

The hotel is very well located, near to many subway stations. There is a supermarket nearby but you can only pay by credit card…
The room was very clean, modern and quiet, but for us no view...
What I didn't like is that my credit card was debited (used for the reservation in Booking.com) without my authorization and I wanted to pay cash ! The first lady at the reception was also not very helpful, fortunately the lady in the evening was very nice!
The price was also very good, in one word this was a good quality for the price!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keprive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 26, 2013

Served us well, shame about the ground floor view into next door... make sure you get something on the 2nd floor. Was in a decent location to the rest of the city and it looked as though there were some decent places being built (food/bars).

Room Tip: second floor
See more room tips
Stayed October 2013, traveled as a couple
Helpful?
Thank britgerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Iron Horse

Property: Hotel Iron Horse
Address: Overtoom 33, 1054 HB Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Vondelpark
Amenities:
Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly)
Hotel Style:
Ranked #27 of 336 B&Bs / Inns in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Iron Horse 3*
Number of rooms: 42
Reservation Options:
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