We stayed two nights in this hotel. The staff was friendly and helpful at check in. Location is good, just around the corner of Leidseplein. Both room and bathroom were clean.Our double room was quite small. A bit overprized for a three star hotel, but thats nothing unusual for Amsterdam. However, the real bad points are: you cant open any window for fresh air, there is no heater in the bathroom (it was really cold in there) and in the room, the heating system (van-system) was difficult to regulate. It was either really hot or really cold, also the van was a bit noisy.
At check out, it was possible to leave our suitcase at the reception which is good. However, when we got back a few hours later to pick up our things, the guy at the reception didn't ask our names or room numbers. It was also the first time he saw us. He just said "Go ahead". There were lots of bags and suitcases there and basically a self-service for thiefs. We wouldnt like to stay there again.
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