This was the worst hotel I've ever been in... Truth it's location is just perfect but the elevator only goes to 3rd floor so you need to carry up your baggage through a tiny stairs to your room, the room was freezing as they do not turn on the heater (only one) for you, the old man in the recepcion is one of the meanest and rudest persons I have ever met in my life!!! We were stucked in a museum becuse of the heavy rain so we called to tell them we were going to check out a bit later (only half an hour of delay) and when we got to the hotel he started shouting at us and insulting us.. When we aske for the complaint forms because of his rudeness he sais they didn't have that an that we were not entitled to complain if we were late... So in fact the rain was our fault!!!! Unbelievable!!! I do not recommend this hotel AT ALL!! Even though it is very near from Dam Square...
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- Also Known As:
- Rokin Hotel Amsterdam