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“An OK place to stay”

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Quentin Arrive Hotel
Ranked #311 of 374 Hotels in Amsterdam
Reviewed November 29, 2013

The reception service was a bit stand-offish to start with. There was no showing to the room (or even directions) - just üpstairs". A friendlier reception would probably have changed my ratings below and cost the hotel nothing.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
1  Thank Ian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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227 - 233 of 661 reviews

Reviewed November 29, 2013 via mobile

Hotel was nice enough for what you pay but let down by the staff. On arrival was stood at reception for ten minutes whilst the receptionist was sat at the desk finishing a personal telephone call without even acknowledging that we was stood there. Once finally off the phone she was pleasant enough but the damage was already done. Rooms ok - no way to turn radiator off though and it was like a sauna which was very uncomfortable. Wouldn't stay again.

Stayed: November 2013, traveled with friends
1  Thank Lf88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2013

Went in November with a group of friends. We asked the receptionist for directions and got nothing but attitude back she was patronising and rude to us. The staff repeatedly spoke to is like rap throughout our stay asking us patronising questions and looking down at us, extremely poor customer service. If we were sat in the reception she asked us how long we would be sat there and kept staring and giving mucky looks towards us. Also my friend went to get a drink and she screamed and said can't you see the sign that says no self service she had a really bad attitude and I would never reccomend that hotel.

  • Stayed: November 2013
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1  Thank Lexance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2013

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
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Review collected in partnership with Easytobook.com
Thank Ricky J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Mihaela B, Front Office Manager at Quentin Arrive Hotel, responded to this reviewResponded December 5, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 26, 2013

Stayed here in January 2013 for a birthday weekend away. The hotel was a little difficult to find, we were almost stood on the doorstep without realising! Our taxi driver also had difficulty finding the address from the airport, and we almost ended up in the middle of nowhere! We were in the basement room (4 bed) which was roomy enough and with a large mirror so getting ready wasn't a hassle as we could all use it. The wet room was great too, water was always a good temperature. The lobby of the hotel was very stylish and gave a great first impression.

The hotel is situated about a 5 minute walk from the station and is really close to the centre/red light district (about a 10/15 minute walk).

Would definitely recommend Quentin Arrive, and would definitely stay again!

  • Stayed: January 2013, traveled with friends
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Thank LB2301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

Stayed here with a couple of friends 18th November 2013 for 3 nights. Would say it is tricky to find as there's no real sign outside! Once inside the famous Australian receptionist was helpful in welcoming us. We were situated in the basement room which was clean although small, with nowhere to put your things away in. Shower was a little chilly and there was only a tiny window which didn't shift properly so the room was cold! Didn't spend much time there as location is fantastic, decent enough place for a few nights.

  • Stayed: December 2012
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1  Thank Rachelguesty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2013

I've stayed at probably 12 different traditional hotels inside the canal belt in 15 years of trips to Amsterdam, and this one is a great combination of value and location. Small rooms, Dutch staircases and the bathroom/shower down the hall are par for these types of places, with elevators very unusual.

Being only about 10 minutes' walk from Centraal Station is a huge advantage. There's even an Albert Heijn market about halfway! The neighborhood is also very colorful and distinctly Amsterdam, including both the ethnic restaurants and specialty shops, and more tourist-oriented places like the coffee shops (two nearby ones, Barney's and a branch of Greenhouse, are regular cannabis cup finalists). Eclectic, you might say.

So it's a bit of a "party" section and can't be recommended for families with kids, but it's not nearly as intense or hectic as the red light district or even, at times, Leidseplein, and does simmer down at night eventually. Motorbikes are the worst noise offenders, even though most people walk or ride bikes. If you have to get to sleep by 8 or 9 to get up very early this might be a problem, but there was significantly less of it by 10:30 or so.

The room didn't include breakfast, so in that sense it breaks with tradition. Yet that allowed me to discover the Greenwoods on Singel, to which I gave a rave review.

  • Stayed: October 2013, traveled solo
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1  Thank ploughman8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quentin Arrive Hotel

Address: Haarlemmerstraat 65, 1013 EL Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Style:
Ranked #311 of 374 Hotels in Amsterdam
Price Range: $73 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Quentin Arrive Hotel 1*
Number of rooms: 34
Official Description (provided by the hotel):
The hotel is housed in a beautiful 19th century building, in the middle of a 650-year-old street. The rooms are well equipped with modern facilities to make sure your stay is as comfortable as possible. The hotel is located close to the Central Station, near to all Amsterdam's highlights such as the Royal Palace, Dam square, Red Light District, shops, bars, clubs and restaurants. You will have a variety of restaurants, bars and cafes right outside the hotel door. The hotel offers many services and facilities such as free wireless internet throughout the building, tickets to various museums and activities, a continental breakfast and free city maps. Our reception is always open (24/7) and we will be happy to help you if you will need any additional services, facilities or information. The location is perfect to explore the city and our staff will make sure your stay in Amsterdam is one to remember. ... more   less 
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Also Known As:
Quentin Arrive Amsterdam
Quentin Arrive Hotel Amsterdam

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