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Cityden Museum Square Hotel Apartments
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Reviews (345)
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All reviewsvan baerlestraatrooms are smallthe sofa bedquiet areaminute walkblackout curtainseach morningconvenient locationtram stopdouble roomrijksmuseumelevatorcitydishwashercupboardeurosreceptionist
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Reviewed April 8, 2014

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 29, 2014

Booked this hotel online after reading reviews and was not disappointed. The location is great for the museum area and the Vondelpark - just a few minutes walk and Leidesplein bars and restaurants less than 15 mins. It's quite a walk to the city centre and is about 45 mins to the Centraal station although you can catch the tram 16 or 24 just around the corner. We are pretty fit and not phased by walking so if you want to be more centrally located be warned.

The hotel emailed us before we arrived to recommend we take the bus (197) rather than the train, from Schiphol as the better option which we did and this dropped off beside the concert hall a few minutes walk from the hotel. Be warned the bus is a bit of a free for all at busy times and if you need to buy a ticket from the driver you need to stand beyond the front of the queue as most locals have prepaid cards and use any door to board the bus. Watch out for pickpockets when boarding and leaving as they target passengers on crowded buses. (This warning from hotel staff and tram drivers.)

At the hotel we booked a deluxe room (23) which was adequate and from reviews a better option than the other choices. Space is at a premium in Amsterdam so I think this was quite large by their standards and had a bath as well as a shower. Rooms were nicely decorated and clean and comfortable if a little dark. The coffee machine took a little time to fathom but was great and decaff pods were provided when we asked. No good if you like an early morning cup of tea though as the hot water tasted of coffee. Wifi in the hotel worked well.

Breakfast was cereals, cold meats and cheeses, boiled eggs, yoghurts, croissants and bread rolls- pretty standard fare. All was fresh and you could have as much as you liked. Again coffee machine and a selection of tea. A teapot was provided if you asked.

The staff were extremely helpful although they were also busy especially at breakfast time with one person covering reception and breakfast needs. All were extremely courteous and spoke excellent English. Top tip: some attractions (mainly museums) are bookable at the reception for no extra cost and this gives you speedy access at busy times. None for the Anne Frank museum though and it's best to book this online before you travel as this avoids the queue which is always long.

We ate out at Loetjes around the corner from the hotel (ask at reception) a busy place frequented by locals. We ate there twice and they do have an English menu but you have to ask for it. The beefsteak was lovely and just comes with a plate of gravy, salad or chips need to be ordered as sides. The sticky toffee desert was enormous and lovely. We also ate at Greek Waves and Antonio's Italian on Leidesplein both excellent.

Wouldn't hesitate. to recommend

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank nands86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2014

The location of the hotel was great, the hotel inside was wonderful and quirky and the staff were very friendly, My fiance and I stayed in the comfort sized room, even though there were many complaints about the size, we found that the room was perfect just for relaxing and sleeping at night. Bathroom was great, Free wifi is also a great plus for finding things to do in the city. The only downsides I would say was the poor quality bed linen, lack of dustbin in the room itself and the noise from within the hotel. But overall we really loved our week stay here in the quirky room and we would do it again in a heartbeat.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KatherineG420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2014 via mobile

My husband and i came to this hotel for a 2 night bed and breakfast. Fantastic value I thought. Nice and modern, friendly receptionists, tasty continental breakfast. Yes room quite small but that was expected. Bathroom lovely. Free wifi! Fab. Thank you for having us and would recommend to anyone. The 197 bus from airport is 5€ per person and drops you off literally 3-4 min walk away! Perfect xxxx

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Emmabollen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2014 via mobile

Let me begin with the positives....the location was great and the staff were extremely friendly. Upon arriving we were impressed with the hotel until we got to our room. Do not expect too much space, I am guessing this is an Amsterdam staple (small rooms) but how small was kind of surprising.

Our bed spread had a small blood stain which was obvious (we thought) to the person who cleaned the room but it was never changed. There wasn't a phone in the room which was fine but when we tried to inquire about the wifi (by going downstairs) they kept telling us someone would be arriving to reset the modem, but to no avail. Even though their website indicated there would be wifi in all rooms, the only wifi option was traveling to the lobby and checking emails quickly before heading out. Luckily Amsterdam restaurants and bars are extremely generous with their wifi.

Now on to the shower which at first glance was very nice until you actually used it. The shower did not have a door therefore the water would seep into the room unless you used all towels to soak up the excess. I would recommend this hotel for a short stay, say 2 days but not longer than that.

Stayed: February 2014, traveled as a couple
1  Thank mari1327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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