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“It was a good experience”

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West Side Inn Hotel
Ranked #290 of 366 Hotels in Amsterdam
Amsterdam
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“It was a good experience”
Reviewed December 18, 2013

The hotel is not very near the center,so at the first time it was a little bit difficult to get there, but for the following day it was not a problem.
The room was comfortable and clean (but the mattress was too thin for my taste). The bathroom was really clean and the shower really spacious!
The staff was kind and helpful.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Alessandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this review, December 23, 2013
Thank you for taking the time to review your stay at West Side Inn Amsterdam.
Our hotel is just outside the city center, therefore we have lower prices and you are not far from the city center. There is a good public transport connection day and night, so you can reach the city center within 20/30 minutes.
We are glad to read you are positive about our staff.
Once again, we would like to thank you for your review, We hope you will visit us again in the future.
Kind regards,
West Side Inn Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Aberdeen, United Kingdom
2 reviews
Reviewed December 6, 2013 via mobile

Did not feel safe, very old inside, small corridors, door of my room didn't seem to close properly, shower head broken, smelt of weed, bad pillows, smelly toilet. Only good thing is the price. I suppose you get what you pay for. It is very close to the main road which is fine but the windows let through a lot of noise so I heard traffic and aircraft going to the airport all night long

Stayed December 2013, traveled solo
Helpful?
Thank Acw982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this review, December 9, 2013
Thank you for your review. We are really sorry your experience with our hotel was so bad. You can always contact the reception and they will try to get you another room. We are trying to learn from some bad reviews. We will take a look at all the rooms as well to see what we can improve.
We hope you will visit us again in the future so we can change your opinion about our hotel into a good opinion!
Kind regards
West Side Inn Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Amsterdam hotels

Rome, Italy
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 6, 2013 via mobile

The rooms smells bad, corridors and common areas are old, dirty and crap.
I started to have a bad feeling about this place in the moment we walked in.

We've been told from the guy at the reception that we could check out at 12 even though the normal check out is at 11.
The morning after there was a different guy who litterally kicked us out at 11 or he would charge us 70Euro for the late check out.
We told him what his coleague told us the night before and he didn't care, he just said that it was impossible that his coleague said we could have stayed till noon, without even checking and with an absolutely bad attitude.

Next time i'll rather prefer to pay two times more the price of the rooms and go somewhere else and avoid these people

Stayed December 2013, traveled on business
Helpful?
Thank Francesco G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this review, December 7, 2013
Dear Guest, we would like to thank you for sharing your experiences on Trip Advisor. We are really sorry that you had such a bad experience. I understand your disappointment about the check-out time, Please accept my sincere apologies.
We hope you will visit us again in the future so we can change your opinion about our hotel into a good opinion!
Kind regards,
West Side Inn Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about West Side Inn Hotel

Property: West Side Inn Hotel
Address: Voorburgstraat 250, 1059 VD Amsterdam, The Netherlands (Formerly HEM Hotel Amsterdam)
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #290 of 366 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — West Side Inn Hotel 3*
Number of rooms: 232
Official Description (provided by the hotel):
West Side Inn Amsterdam is perfectly situated in the South West part of Amsterdam, next to the main highway the A10. Schiphol Airport, World Fashion Centre, World Trade Centre and RAI Congress Hall are only 15 minutes away. West Side Inn Amsterdam can easily be reached by public transportation or by car, which you can park in our own parking lot. ... more   less 
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Also Known As:
Amsterdam Hem Hotel
Hem Hotel Amsterdam

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