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“Not so bad afterall!”

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West Side Inn Hotel
Ranked #293 of 367 Hotels in Amsterdam
Boston, Massachusetts, United States
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Not so bad afterall!”
Reviewed August 31, 2012

Adequate room. House rules posted "no smoking weed." It was 10 minute walk to the Tram and 20minutes via tram to the down town area. Large bathroom but you need to pay a deposit for a blow dryer. We actually had a/c. No laundry or landramats to be found anywhere in the area which was a pain. Food/ coffee was not so great. Compared to where I went on to stay in Paris this place was not so bad at all!

Room Tip: In the Summer be sure to ask for a room with A/C. Not all rooms have it.
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  • Stayed August 2012, traveled with friends
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Helpful?
1 Thank Sharla S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Amsterdam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 30, 2012

This hotel is a shame! I don^t understant it's always open.
We had a room very noisy near the lift. They changed the room but the other had a mouse, we haven't slept a night!
The personnal doesnt mind what we sayed. The room hasn't been celaned two twice.

  • Stayed August 2012, traveled as a couple
    • Value
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Review collected in partnership with Easytobook.com

Helpful?
1 Thank Mery F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Amsterdam hotels

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 21, 2012

Stayed here for two night whilst visiting Amsterdam. It's about 20 mins on an excellent tramline outside of the city centre. Although initially it does seem to be in the middle of a residential area the actual site is a buzz of people - with a nice bar and outside area. It's no Travelodge or Marriott but it's clean and tidy and did for a place to crash. There we no bed bugs or bad service. Only problem is the trams stop running at just after midnight so you are always back by 1am.
Good security at night also. Definitely stay again. I think the bad reviews are people with higher expectation.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kate A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 20, 2012

The check-in procedure was O.K. and the room was just about adequate. The week I was there the weather was very warm and the lack of air conditioning made it very uncomfortable.
I made several requests for an extra pillow but these were all ignored and generally the service from the desk was non-existant for anyone other than those of a similar ethnic background to that of the staff. The walk from the Metro or tram is through one of the most dangerous squares in Amsterdam.
On the plus side the Hem Hotel is very cheap and the desk and cafe are open 24/7

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bury St Edmunds, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 19, 2012

The price of this hotel was ridiculously cheap, but in this case, you definitely get what you pay for.

I stayed for 3 nights in August 2012 with two friends in a triple room.
The lobby was small but quite modern and ok looking. We were allocated room number 233. To be honest, we were terrified to be staying at this hotel due to all the horrendous reviews we'd read; particularly the ones about bedbugs and mice. Well, I can say nothing about the rest of the hotel, but rooms 233 and 237 did not have bedbugs. When we first went up to our room, we experienced some problems with our room card (which you scan on the door). The lock wouldn't open and then it wouldn't lock when we were in the room, but luckily we managed to lock it that night when we went to bed. On inspection, the bedding was clean and there were no signs of bedbugs. However, the first sign that something was dodgy was a suspicious looking pellet on my friend's bed. After a short period of freaking out, we dissected the pellet with the room card and deduced that it looked scarily similar to mouse poop, but we dismissed the idea and decided that it was probably chewing gum mixed with carpet fluff. Basically we were in denial because the thought of having mice in the room was too damaging.

The next morning, things got interesting. My friend had left her breakfast in a Tesco bag on the desk with the intention of eating it the next day. When she picked the bag up in the morning, we were momentarily petrified as she began to freak out. There was a hole in the bag, and in it there were many shards of tin foil, a half eaten rice cake and some devoured fruit. So I think we can confirm that there are in fact mice in this hotel. We immediately packed our belongings and headed downstairs to ask for a room change. We were allocated room 236, but when we went upstairs we found that the room had not been cleaned since the last people left. We returned to the reception where we were told we could leave our baggage in the baggage room for the day and a room would be allocated when we returned that night. The baggage room was free and seemed fairly secure (it had a combination lock on the door). That evening we were allocated room 237, which seemed to be fine and there were no signs of mice. However, this might just be because we made sure that we did not leave food out over night ever again!

The rooms all had a TV which was free, so we were able to watch the closing ceremony of the Olympics which was a bonus! The bathroom was ok and the showers were fine. The floor was dirty but I wore flip flops the whole time so it didn't really matter. The matresses were comfortable and the sheets were white and at least looked clean. Nevertheless, I slept in my sleeping bag on top of the bed for double protection and some peace of mind. Although problems with noise are mentioned in some of these reviews, we did not experience anything of the sort and we had a very peaceful night's sleep. The air-con doesn't work so all the rooms are boiling (it was cooler outside, even though it was about 28 degrees c). We had two fans blowing all night and they didn't even help, so that was rather unpleasant. The HEM hotel is actually located in a suburb, so it is quite far to walk to the centre of Amsterdam. However this shouldn't really put anyone off because the tram stop is a 5 minute walk away, and tram number 2 (which comes along every few minutes) takes you right into the centre in about 15 minutes.

Tips for fellow travellers:

-The HEM is a bit like a hostel really: there are lots of backpackers and young people staying there.
-Trams are literally everywhere. They run all the time and can take you pretty much anywhere. You can buy an hour ticket for 2.70 eur or a 24 hour ticket for 7.50 eur. You can also buy longer ones (e.g. 48h). The tickets are valid on any tram for unlimited journeys from the time purchased. The trams stop running around 12:30am.
-Leidseplein is a great place for nightlife. You can get there directly on tram 2. We went out one night and received 6 free drinks each from some of the bars in the area. All the bars are pretty much like mini clubs, so they are good for socialising and dancing at the same time!
-If you go out, take the tram into the city and get a taxi back. For 3 of us, a taxi cost 5 euros each, which is the same as the night bus, but the taxi takes you back to right in front of the hotel. You can pick up a taxi pretty much anywhere.
-On your first day, rent a bike from the Rent-A-Bike place just off Dam Square. We paid 6 euros each for a Dutch bike (to brake you have to pedal backwards which takes some getting used to but it's great fun) for 3 hours which is more than long enough to explore the city and get your bearings. It was really cheap because we picked up some discount cards from the hotel lobby (you can get lots of these for different things which is good).
-Don't bother buying a map - the bike rental place provides a good one, or you can get others for free elswhere.
-Go to the Anne Frank house (costs about 7 euros I think). It is brilliant, even for people who don't know anything about her. It is all set out really well and you get a guide book. Also, don't be put off by the queue: it moves quite quickly.
-The Van Gogh museum is good as well if you're into art. It also tells you his life story. It costs 14 euros but I would recommend paying a bit extra for the audio tour, because it is very annoying when you're trying to read the tiny writing beside the paintings and someone just walks in front of you!
-Don't skimp on food. Pay that little bit extra to eat at nice places as the food is great. We went to Sara's Pancake Bakery twice because it was so good. The pancakes are plate-sized and you can get pretty much any flavour, such as bacon and apple or blueberry and banana (I had these two). Also highly recommended is 'La Place', which is a kind of super deli where they have an amazing salad bar (where you pay for the salad by the weight, so do be careful), many lovely breads, soups, hot meals, drinks, cakes, the works. Well worth it. I would recommend getting a strawberry lemonade: it's possibly the best drink I've ever had.
-If you go into the cheese shops, they often have all the cheeses out to try so you can just go round eating them! They have weird ones like sheep's cheese with herbs or cumin or garlic, and even pesto cheese which is either bright green or bright red!
-Go to the flower market and get some tulips from Amsterdam :)
-Go on a canal walk - beautiful by day and by night where the bridges are lit up.
-Visit the Red Light District at night. You have to see it to believe it. But don't take pictures! There are loads of tourists there so it's safe.
-Amsterdam is relatively small and you can walk pretty much anywhere on foot once you're in the centre. Don't let the maps fool you because they do make the city look larger than it actually is.
-Vondelpark is a nice place to sit and hang out or have a picnic, and it's close to the hotel.
-Don't bother trying to learn Dutch if you don't want to - most people speak great English

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Montana J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West Side Inn Hotel

Property: West Side Inn Hotel
Address: Voorburgstraat 250, 1059 VD Amsterdam, The Netherlands (Formerly HEM Hotel Amsterdam)
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #293 of 367 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — West Side Inn Hotel 3*
Number of rooms: 232
Official Description (provided by the hotel):
West Side Inn Amsterdam is perfectly situated in the South West part of Amsterdam, next to the main highway the A10. Schiphol Airport, World Fashion Centre, World Trade Centre and RAI Congress Hall are only 15 minutes away. West Side Inn Amsterdam can easily be reached by public transportation or by car, which you can park in our own parking lot. ... more   less 
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Also Known As:
Amsterdam Hem Hotel
Hem Hotel Amsterdam

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