We booked this new yesrs holiday on hostelworld.com, who dont seem to be put our review on their site!! We would not ever chose to stay in this hostel again. The facilities were dirty, unclean and completely unappealing. The single unisex toilet was cleaned once a day, which considering it was being used by so many people was beyond a joke - most of the time it was covered in urine, vomit and facaes. The rooms were not clean to start with and certainly weren't during the 5 day stay. We were told that it was too late to get breakfast at 10.10 - 20 minutes before it was due to close. There were inadequate showers, although they were clean, they were dated and two of them faced a door which was usually wide open! I have stayed in hostels all over the world, and this was by far the worst for value for money - there was nothing that justified the price of £35 per night. The basement room that we were placed is in dire need of redecorating, the outside doors leak water, paint is peeling everywhere, there are disgusting marks on the wall, the floor needs a wash ... I could go on. If perhaps our group had been placed in a different room, our experience may have been improved, but as it was, the only good thing about 'Heart of Amsterdam' was the location, which couldn't have been better. There is a lot of potential, it is a huge shame that the owners have not realised it.
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- Also Known As:
- Heart Of Amsterdam Hotel Amsterdam
- Heart Hotel Amsterdam
- Amsterdam Heart Hotel