A group of 9 girls stayed ah this hotel in August for a hen. It is abit out from the city centre so you will have to get a tram which takes around 30 minutes to get into Dam Square. If you are looking for a nice hotel without the hustle and bustle of the town then it’s great.
The down fall... On the last day we all went for breakfast around 9.30am. We had packed all of our stuff as we had to check out at 11.00am. We arrived back to the rooms to see 2 cleaners lurking outside the rooms. We took no notice of it and got our stuff and we’re all waiting outside the rooms. 3 girls then realised their purses has been opened and money was missing (Euros and Sterling notes). We went straight to reception to complain and the receptionist did not look at all surprised. If anything she looked annoyed/embarrassed that this had happened. We were told that they will check the key cards and if someone had entered the room they would give us money back. As we were due to get into the taxi the receptionist came up to one of the girls and handed her back a £10.00 note and advised her the cleaner had 'hovered' it up, however the note looked in great condition. We didn’t have time to discuss as we had a flight to catch but said we will email them once we are back to the UK. Long story short, the manager agreed the cleaners had been in the room but does not believe they took any money! We still don’t know why the cleaners had been in our room as check out wasn’t until 11.00am.
I had to add this to trip advisor as iv just seen someone else has posted something re money missing and had been treated the same way we had.
Very annoyed that this has to happened as we had, had a great stay up until the last day.
So if you are going to stay here just be very careful of your money and anything valuable!!!!
- Official Description (provided by the hotel):
- Hotel Arena is not simply a 4 star hotel, it is a place of cultural history. A place where people used to come together and it still is for both locals and citizens from all over the world, from artist to business people. Hotel Arena offers a restaurant with a sunny, laid-back terrace; the perfect retreat to have drinks. Hidden away is the enclosed backyard where you can enjoy your Sunday breakfast. Moreover, Hotel Arena regularly hosts contemporary art exhibitions and boasts its very own night club. Hop on one of the hotel bikes and discover Amsterdam’s Eastern Quarter, where Hotel Arena is situated. ... more less
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- Also Known As:
- Arena Hotel Amsterdam
- Hotel Arena Amsterdam