Booked online (eBookers). Booking process quite swift. Arrived at hotel at 12 noon, but were not ready for us, so had to store luggage and go about town. Had a quick look around - stylish reception area, and quite uniquely furnished; best is restaurant and bar lounge areas.. Stayed for 3 nights. Room quite OK, but terrible bed - got 2 twin beds that were brought together (and kept slipping apart), rather than 1 proper double bed. Very uncomfortable arrangement! Stayed 3 nights, and all quite OK.
Checking-out process was a bit of a nightmare. Arrived at reception desk at 10:30am, only to find a long queue and only 1 receptionist. Finally got the plot, and a second person joined in to help out. Was shouted at for "being very late to check out", and I appropriately retorted that I had been waiting on the queue for over 30mins! Was very annoyed, and demanded an apology, which was given. Was also caught unawares by the "town tax", whilst checking out! Beware, as you are never told this on the website, or while checking in!!!
Best experience was in the restaurant / bar area. "Welcome drink" was great. The bar/restaurant staff are hardworking and very friendly. Service was prompt. Background music was great.
Guests toilets quite smelly though!
Not sure I would go back there.
- Official Description (provided by the hotel):
- Hotel Arena is located in one of the most beautiful parks of Amsterdam, the Oosterpark. In the popular East side of the city and at only 10 minutes walking distance from the city centre. The hotel is located in a historic building that once functioned as an orphanage and nursing-home. Besides hotel rooms, Hotel Arena has a café- restaurant PARK with amazing food and great views on the park, a hidden patio, creative studios for meetings & events and an old chapel to be used for events. With high ceilings, large windows, sloping walls, wooden beams and original ornaments no room in our hotel is the same. But each room does have a flat-screen TV, air conditioning, seating area and private bathroom. The hotel offers 24-hour reception, free WiFi, bicycle rental and a host that is always there for you to share various insider tips during your unforgettable stay. The hotel's entrance is accessible via the Oosterpark. Parking is available via the underground garage. Several trams stop are around the corner and offer good and fast connections to the main attractions of the city such as Museum Square, Leidseplein, Rembrandtplein and the Dam Square. Experience Hotel Arena: a green oasis in the vibrant centre of Amsterdam. ... more less
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- Also Known As:
- Arena Hotel Amsterdam
- Hotel Arena Amsterdam