My wife and I have rented several flats from Amst. Esc. in the past, including 3 at one time when we got married. The most recent, Holywood, was really bad. Our "innkeeper", Mo, was very responsive but there wasn't much he could do. The place was dirty and the pictures were not representative of it's current condition. When I tried to fluff the pillows a could of dust came off them. The shower was plugged (mo finally got it to drain sort of) and the other amenities were mostly in dis-repair (e.g. lights were out, towels had holes, sheets were years old, etc.). When I finally figured out how to turn the tv on what should pop up but a porno video left by a previous renter. We had Mo come by several times but there was just no way to resolve everything. I spent a while chatting on-line with their help person (I believe they're in Ireland) and their only solution was to "talk to Mo". I told them we were considering leaving and their response was "do what you have to do" - no refunds. Unfortunately the hotels were mostly booked. In the end, we stayed in the room but spent next to no time there. We moved the mattress off the crappy springs, bought ourselves two new pillows with sheets and ate out the whole time. I will not be renting from them again.
- Official Description (provided by the hotel):
- Amsterdam Escape offers a selection of vacation rental accommodation with a difference. Live like a real Amsterdammer with the keys to your own luxury apartment or canal house. Catering for large or not so large groups from 1 to 50 people. If your escaping for a romantic getaway we have some of the most romantic places to stay. ... more less
- Also Known As:
- Amsterdam Escape Hotel Amsterdam