What a disappointment! I had consulted tripadvisor recommendation comments, but my single room (15, on top floor up a VERY steep, narrow staircase) was utterly depressing! On check-in, I (a 65-year-old female retired university teacher) was asked to pay for all 3 nights in advance (it succeeded in stoppng me moving out!) AND was charged 5% for using a card (even a debit card!). Having struggled up to the room (no offer of help!) and seen the room, I asked if it was the best available and was told that all single rooms were the same (though I should have insisted on seeing another one - the hotel was almost empty for the first 2 nights). I commented that it was more like a hostel room - probably the worst I have ever stayed in. The room was EXTREMELY small (see photos - I had hung up towels, but otherwise as when I arrived), with shower but no WC (although I had checked with expedia and was assured there was one) - this was in the corridor and shared. No toiletries (not even soap at the sink in the room) except shower gel fixed to the shower wall. Virtually NO furniture - only a kitchen cupboard on the wall above a clothes rail, and a formica shelf/kitchen chair (again, see photos). A wall light at eye height half way down the bed was useless for sitting up in bed and reading as it was behind the book! A large crack in the window pane behind the curtain, paint tired and chipped. Breakfast was adequate - juice, coffee/tea, cereal, sliced cheese and sausage, toast, pastries (very dry), though the 4 apples on the first morning (the only fruit) dwindled to zero on the third morning and the sole cereal bar which I took from a basket on the first morning was never replaced. I guess the included breakfast was the hotel's only plus point, together with its location in a quiet street within walking distance of the museums and tram network. But I certainly won't recommend it to anyone I know!!
- Official Description (provided by the hotel):
- A friendly **hotel, located in a quiet residential street in the centre of Amsterdam, with all major attractions within walking distance. ... more less
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