We chose this hotel because of its proximity to the major museums. The room was very nice as were the people we came in contact with.
We had a few glitches that made the experience less than perfect. Upon arrival after an overnight flight, it was past the time that they serve breakfast. We ate in the Brasserie and ended up with lunch choices that is not appealing at 6am East Coast time. As our room rate did not include breakfast, we went to the Brasserie the next day. My wife ordered yogurt with berries and a coffee. I did not feel like eating and ordered juice and coffee. Since the hotel does not have an ala carte breakfast menu, she was charged for a buffet and I got charged for the juice and coffee. Total charge was about $50. We went to a bakery and coffee shop on other days and enjoyed it much better.
Our last disaster was for a private tour of the Rijksmuseum. Upon completion, the guide wanted to be paid in cash and I did not have enough Euros. He called the hotel and then he told me they said to go to an ATM. He agreed to take my dollars. Had the hotel told me I needed cash, I would have exchanged more the previous day.
Upon complaining about the issue at the museum, the manager and head of guest services could not be any more apologetic. Various amenities were offered and appreciated though not required.
While we had issues, I would not hesitate recommending the hotel the the luxury traveller.
- Official Description (provided by the hotel):
- At Home in the Heart of Amsterdam The Conservatorium Hotel is Amsterdam's leading luxury lifestyle palace, evoking glamour and elegance for sophisticated, design-literate travellers. Located in Museum Square, the luxury centre and cultural heart of the city, the Conservatorium is an architectural masterpiece that combines a landmark heritage building with a graceful , contemporary design, offering guests a selection of restaurants, a bar, lounge and the 1,000 sq m Akasha Holistic Wellbeing Facility. A destination hotel with a real sense of place, the Conservatorium is known at home and abroad as 'Amsterdam's Living Room'. ... more less
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