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“Excellent experience, but let down by food” 4 of 5 stars
Review of Conservatorium Hotel

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Conservatorium Hotel
Ranked #9 of 364 Hotels in Amsterdam
Certificate of Excellence
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent experience, but let down by food”
4 of 5 stars Reviewed December 27, 2013

Stayed twice during the Christmas holidays. First time, experienced the truly wonderful. Van Baerle suite (room 508). Highly recommend it. One of the best hotel rooms I have ever stayed in. I also looked at the Conservatorium suite (not worth it) and the royal duplex (nice but not quite as good as the Van Baerle). Service is good, the spa and gym wonderful. The lobby restaurant is the only down part of the experience: cramped tables, surly service and mediocre food. It is not helped by the fact that the lobby is overrun by local trendies who also want to get a piece of this nice hotel and hang out for coffee, etc. Overall though, for me this is the best in Amsterdam and I have tried most others.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank arthurlsbastings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, December 30, 2013
Dear guest,

We would like to thank you for your review. We are happy to know that you have enjoyed your stay in our Van Baerle Suite and thank you for your kind recommendation. We are sorry however to learn that your experience in our Brasserie did not live up to the other facilities of the hotel. We will discuss your comments with our Brasserie team to make sure that we will improve in this area. Hopefully we may welcome you back to experience these improvements yourself.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (189)
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English first
Noordwijkerhout, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 24, 2013 via mobile

Wonderfull hotel with excellent guest service. Check in very professional and proactive. Lovely staff who are always willing to help you with any inquiries you might have. Breakfast is very good, lots of choise. Coffee and tea are served at the table which I appreciate very much, but is not very common anymore in most hotels...
Location is very convenient with the shopping disctrict around the corner and all the fabulous sights the city has to offer within easy walking distance. This hotel is the best I have stayed in so far in Amsterdam and for sure I will come back soon!

Stayed December 2013, traveled with friends
Helpful?
Thank MichelleAarts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, December 27, 2013
Dear guest,

We are very honored that you think so highly of our hotel. Your kind comments are much appreciated and I will certainly convey them to the entire team. It has been our pleasure to serve you and we look forward to welcoming you back on your next stay in Amsterdam.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davis, CA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 23, 2013

Have just stayed six nights at the hotel. Entirely wonderful experience. I always chose hotels that have an emphasis on design excellence and I was very impressed. The location is perfect for museum lovers and actually for all of Amsterdam. The Spa is fabulous (I defy anyone to name a more elegant and visually attractive setting). In summary, I was hoping for an eight but got a ten (or more accurately, a "Spinal Tap" eleven). Kudos to the staff.

Room Tip: I stayed on the third floor (rooms 310 and 312 for my two stays) and I was very, very happy with the...
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank ohjay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, December 27, 2013
Dear guest,

We are absolutely delighted to know that we have exceeded your expectations. Thank you very much for this fantastic review. We really hope that we will have the pleasure of welcoming you back in the future.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vantaa, Finland
2 reviews
3 of 5 stars Reviewed December 20, 2013

Modern architecture and peaceful atmosphere. However, my suite was downgraded with no clear explanation. Also, the breakfast was lousy. The personnel were nice and pretty. I have to admit I was expecting more.

  • Stayed December 2013, traveled with friends
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jussi123FI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, December 27, 2013
Dear guest,

I sincerely regret that your experience at our hotel did not live up to your expectations. We have already contacted you via email to discuss this matter in more detail and to see what we can do for you.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palo Alto, California
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed December 17, 2013

We came here at the end of January during the dead of winter and were so grateful to have refuge in this amazing hotel. It's impeccably designed, a nice mix of modern and old. The restaurant downstairs is delicious; make sure you eat there. The staff is great; the service is excellent. The spa is also nice; the massages were pleasant. The hotel even has a meditation room, you can't beat that!

The hotel is half a block away from the Stedelijk Museum which is a real treat -- I love that museum!

Unfortunately, I can't say much else about what is around there because we loved the room so much we didn't leave the room during our stay except to go to Stedelijk and go out to dinner one night. It was just too cold to enjoy anything, but we loved the hotel.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Irene A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, December 20, 2013
Dear guest,

Thank you very much for composing this beautiful review, even after all this time. We are very happy to read that you have enjoyed your stay at the Conservatorium Hotel. Hopefully you will come back to explore Amsterdam in summer, and enjoy the sunny terraces and tremendous seasonal festivals. We certainly look forward to serving you again.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed December 8, 2013

I visisted Akasha, the holistic gym and spa of the Conservatorium hotel, after a stressy day and it was amazing. After you've entered the spa, you have no idea you are in the middle of the busy city of Amsterdam and you completely forget all your worries. It has a luxery feeling and the staff is super friendly. They have a bubble bath, a sauna, a hammam and a swimming pool. If you want, you can get one of their treatments. Unfortunately I did not have time to treat myself to that, but I will defenitely do that next time.

In between relaxing in the pool or the sauna, you can have a nice cup of tea and eat the healthy snacks that they have put out for you to enjou.

Defenitely go when you have the time!

  • Stayed November 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Noëlle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, December 12, 2013
Dear guest,

Thank you very much for your kind comments about our Akasha Holistic Wellbeing Center. I am very happy to know that you have enjoyed the relaxation experience of our spa, and felt completely de-stressed during your visit. It would be our pleasure to welcome you back in the future.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 8, 2013

Beautiful hotel, lovely spa and pool area but far too busy for its small size and not well attended to - used towels littered around the pool area, left in the hammam, on the floor in the sauna, in the changing rooms etc. No towels available to use in the changing rooms however - they were just not replaced by staff (it seems very few staff checking for basic cleanliness or towel replacement, but lots of staff walking around ignoring the stuff that needs attention). I've been here a few times and had the same experiences so it's not just a one off. The place is small so feels full and overcrowded very quickly, and then on top of that the fact that there's little attention paid to the basic chores that need to be done is a big disappointment. So much attention to detail in the design but so little attention for the basic clean up. Annoying if part of the reason you visit is to relax in comfort - I would avoid if that's your goal.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank Jluxtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conservatorium H, General Manager at Conservatorium Hotel, responded to this review, December 17, 2013
Dear guest,

Thank you for alerting our attention to this issue. Please accept my sincere apologies for your disappointing experience in Akasha. This is definitely not the norm that our spa guests would normally experience, and I can assure you that we have addressed the issue immediately. Hopefully you will give us another chance to impress you with a truly relaxing experience in our Akasha Holistic Wellbeing Center. We certainly look forward to welcoming you back.

Warm regards,

Erik de Wit
General Manager
Conservatorium Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conservatorium Hotel

Property: Conservatorium Hotel
Address: Van Baerlestraat 27, 1071 AN Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Museum Quarter (Museumkwartier) , Museumplein
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 364 Hotels in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conservatorium Hotel 5*
Number of rooms: 129
Official Description (provided by the hotel):
At Home in the Heart of Amsterdam The Conservatorium Hotel is Amsterdam's leading luxury lifestyle palace, evoking glamour and elegance for sophisticated, design-literate travellers. Located in Museum Square, the luxury centre and cultural heart of the city, the Conservatorium is an architectural masterpiece that combines a landmark heritage building with a graceful , contemporary design, offering guests a selection of restaurants, a bar, lounge and the 1,000 sq m Akasha Holistic Wellbeing Facility. A destination hotel with a real sense of place, the Conservatorium is known at home and abroad as 'Amsterdam's Living Room'. ... more   less 
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