I didn't like the fact that my Macbook Air was stolen from my room the first night I was there and the hotel receptionist and owner tried to imply that I was pulling a fast one. They had CCTV and door entry swipe card system which records everything but they did not provide the information and assistance I needed. I asked them to phone the police and they refused at first and only rang when I asked them for the number. The owner said that he would look through the CCTV evidence and let me know what they found. He also said that he would leave the hotel's insurance details. The following morning when I went to check out the morning receptionist didn't have anything for me. Their whole behaviour is suspect and I do not advise staying there. I had to go to the local police station to report the theft and they couldn't understand why the hotel had not provided me with the door entry report to my room at the very least.
- Official Description (provided by the hotel):
- Hotel Clemens is a cosy two star hotel with a lovely service in the city centre of Amsterdam. Within walking distance you find the Dam square, the beautiful 'Jordaan area' and the famous '9 streets', Anne Frank house and the Westerchurch. The hotel is located in an amazing monumental building between the canals Herengracht and Keijzersgracht. ... more less
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- Also Known As:
- Clemens Hotel Amsterdam