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“Lots of character, terrific staff”
Review of Hotel Hoksbergen

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Hotel Hoksbergen
Ranked #232 of 368 Hotels in Amsterdam
Seattle
Level 5 Contributor
81 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Lots of character, terrific staff”
Reviewed July 20, 2013

Stayed for seven days in early July. All members of the staff were always helpful and friendly. They went out of their way to problem solve for us. An example - After we checked out, we realized that we left an iPhone charger in the room. They immediately responded to our email and, once the charger was found, mailed it to our home in the USA.
Great 17th century building which means no elevator or air conditioning. However, there was a fan in our room and the windows opened. Be prepared to carry your bags up and down stairs.
Our room was small but adequate. Breakfast included. Basic but tasty. Canal view.
Hotel in great location near Dam Square but off the beaten path on Singel Canal. Would stay here again.

  • Stayed July 2013, traveled as a couple
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Helpful?
Thank MikefromSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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365 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
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New Orleans
1 review
Reviewed July 18, 2013

would stay here again. good location, breakfast is very basic but good, staff is friendly, there is not elevator, the AC is a fan on the wall or on a table. it is clean and love the location, Thank you.

  • Stayed July 2013, traveled with friends
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Review collected in partnership with Easytobook.com

Helpful?
Thank A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing, Mi
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 12, 2013

We stayed for two nights and the staff was extremely helpful. When we registered the clerk gave us a map, and showed us some of the highlighted areas around town. We requested a twin room with a canal room and they were very accommodating. The view of the Singel canal was gorgeous. The room was quite tiny and there was no elevator to get to the fourth floor but the staff helped us with our luggage. Breakfast was included and they had a nice variety of cereal, eggs, breads, meats, and cheeses. We checked out early the last day before breakfast and the staff offered us coffee even though they weren't set up yet. What I liked best was the area. It was walking distance from most everything but far enough away from all the noise and hubbub of the city.

  • Stayed June 2013, traveled with friends
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Helpful?
2 Thank tamw61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
Reviewed July 10, 2013

We stayed in the apartment which is in a different location to the hotel. The pictures you see on the internet are definitely not of the apartment. The apartment is very dated and has that 'old' smell that hits you the moment you walk in. The apartment could certainly do with a renovation and an update to modernise it. The room leans to one side which constantly gives you the feeling that you are about to fall over. The apartment is also situated along a street that has an enormous amount of traffic 0-24, both foot and vehicle. The windows don't really close properly and there is absolutely NO soundproofing. Every person that goes past it feels like they're in the room with you at 3am.
On the plus side the location is great and the WiFi internet worked very well.
Accurate photos of the apartment would have been nice so we may have been able to prepare ourselves. I certainly wouldn't call this value for money.

  • Stayed June 2013, traveled with family
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Review collected in partnership with Easytobook.com

Helpful?
Thank Mario D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoksbergen, Owner at Hotel Hoksbergen, responded to this review, July 22, 2013
Dear Sir,
Thank you for your evaluation.
We feel very sorry to hear that you were not completely happy with the apartment.
Our apartments are located in one of the famous nine little streets and is just one bridge away from the hotel. This is clearly mentioned on our hotel website.
We have detailed, recent and updated pictures of EACH apartment on our website, even mentioning which floor they are located on. Each apartment is different and if guests have a preference for one of the apartments, we do our very best to book that specific apartment. Putting old pictures or pictures of somewhere else (like you state) would of course be without any sense and unacceptable. We are an honest hotel and provide honest information to all our guests, because we want them to be happy during their stay with us.
We do not share the same opinion about the state of maintenance. We just had tthe apartments painted last winter and there is more renovation to come, but we like to maintain the unique characteristics of this monumental building. It is a very typical outlay which you can find only in the center of Amsterdam.
Most of the building is wood, so indeed, it is probably more noisy than you could have expected. On the other hand, they are located in the very centre/downtown Amsterdam in an area which is celebrating its 400 anniversary this year, so any noise is unavoidable.
Finally, we are just a budget two star hotel with two star apartments, this is also how we present our hotel and the price is accordingly. Higher expectations than that can't be met.
There are surely more modern apartments in Amsterdam center, but surely also at much higher costs and absolutely surely without the typical character.
We hope that our mismatch did not stand in your way of having a very pleasant time in Amsterdam.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Bucharest, Romania
Level 6 Contributor
343 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 331 helpful votes
Reviewed July 5, 2013

i stayed here for 4 days during the spring of 2012, i had one of the rooms with 3 beds. the hotel is situated very close to the dam square, on the siegel canal. first about the room, it was clean, small (like all the hotel rooms in this city) with comfortable beds. the bath was renovated recently, it was looking very good. i also enjoyed the canal view - which costs a little. the breakfast was a good deal. the staff friendly and helpful with some indications.

i can really say i liked everything about this hotel. the bad part is that the rooms are expensive from my point of view. when i stayed here i had a good price but for the second trip and other times when i searched for a hotel in amsterdam, the prices were a lot above average.

  • Stayed August 2012, traveled with friends
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Helpful?
1 Thank deired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 8, 2013

I recently traveled to Amsterdam as the first stop on a trip to Moscow for a Russian River cruise.
There were 12 other people besides me in our group, not all flying or arriving together. I had found this hotel in Rick Steves' book and it was terrific. People who work there, Andy, Bert, and
the others were so nice, helpful, and friendly. We were within walking distance of the Anne Frank House, Rijksmuseum, VanGogh museum, and even Red light district. The hotel suggested a couple of very nice restaurants, one for breakfast (as we arrived very early on our first day) and one for dinner while we were there. Rooms were on the small side, but extremely clean and comfortable--who stays in his/her room while in Amsterdam anyway? Breakfast downstairs each morning was more than enough to get us started for the day. They also suggested a visit to Keukenhof--the tulip gardens, which were spectacular. I cannot wait to return to Amsterdam, and I will definitely stay there when I do.

  • Stayed May 2013, traveled with friends
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Helpful?
2 Thank Cynthia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olney, Maryland
Level 3 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 28, 2013

This is a lovely 2 star hotel! Yes, the rooms are quaint (small)....our bathroom was 6.5 ft by 2.5 ft but it was new...all new tiles and fixtures. We had a canal view room. We could see the steeple of the church that Anne Frank could see from her house. Great location. Wonderful grocery store a few blocks away. Owners uncorked wine for us...and were very helpful.

Room Tip: Get the canal view!
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  • Stayed April 2013, traveled with friends
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Helpful?
Thank cmtat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Hoksbergen

Property: Hotel Hoksbergen
Address: Singel 301, 1012 WH Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #232 of 368 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Hoksbergen 2*
Number of rooms: 14
Official Description (provided by the hotel):
Our small hotel is situated in a beautiful canal-house that is over 300 years old, nestled on the quiet, picturesque Singel, the oldest of the four major ring canals in Amsterdam's famed inner city. Our cosy hotel offers an oasis right in the centre of town. The hustle and bustle of the shopping streets around Dam Square, the charm of the myriad canals lined with 17th-century houses and world famous sights, such as the Anne Frank House, are all literally steps away. There are also convenient trams and other public transport options to whisk you off to all of the city's many attractions. Room information: the hotel offers 13 double and single rooms and one triple room. We serve a good continental breakfast-buffet in our light and pleasant breakfast room. Rooms are ready for check in at 14.00 o'clock. If you arrive earlier we can store your luggage until then. We look forward to have you as our guests! ... more   less 
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Also Known As:
Hoksbergen Hotel Amsterdam

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