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“Disappointed”
Review of Hotel Hoksbergen

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Hotel Hoksbergen
Ranked #232 of 374 Hotels in Amsterdam
Reviewed July 10, 2013

We stayed in the apartment which is in a different location to the hotel. The pictures you see on the internet are definitely not of the apartment. The apartment is very dated and has that 'old' smell that hits you the moment you walk in. The apartment could certainly do with a renovation and an update to modernise it. The room leans to one side which constantly gives you the feeling that you are about to fall over. The apartment is also situated along a street that has an enormous amount of traffic 0-24, both foot and vehicle. The windows don't really close properly and there is absolutely NO soundproofing. Every person that goes past it feels like they're in the room with you at 3am.
On the plus side the location is great and the WiFi internet worked very well.
Accurate photos of the apartment would have been nice so we may have been able to prepare ourselves. I certainly wouldn't call this value for money.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Easytobook.com
Thank Mario D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoksbergen, Owner at Hotel Hoksbergen, responded to this reviewResponded July 22, 2013

Dear Sir,
Thank you for your evaluation.
We feel very sorry to hear that you were not completely happy with the apartment.
Our apartments are located in one of the famous nine little streets and is just one bridge away from the hotel. This is clearly mentioned on our hotel website.
We have detailed, recent and updated pictures of EACH apartment on our website, even mentioning which floor they are located on. Each apartment is different and if guests have a preference for one of the apartments, we do our very best to book that specific apartment. Putting old pictures or pictures of somewhere else (like you state) would of course be without any sense and unacceptable. We are an honest hotel and provide honest information to all our guests, because we want them to be happy during their stay with us.
We do not share the same opinion about the state of maintenance. We just had tthe apartments painted last winter and there is more renovation to come, but we like to maintain the unique characteristics of this monumental building. It is a very typical outlay which you can find only in the center of Amsterdam.
Most of the building is wood, so indeed, it is probably more noisy than you could have expected. On the other hand, they are located in the very centre/downtown Amsterdam in an area which is celebrating its 400 anniversary this year, so any noise is unavoidable.
Finally, we are just a budget two star hotel with two star apartments, this is also how we present our hotel and the price is accordingly. Higher expectations than that can't be met.
There are surely more modern apartments in Amsterdam center, but surely also at much higher costs and absolutely surely without the typical character.
We hope that our mismatch did not stand in your way of having a very pleasant time in Amsterdam.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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176 - 182 of 378 reviews

Reviewed July 5, 2013

i stayed here for 4 days during the spring of 2012, i had one of the rooms with 3 beds. the hotel is situated very close to the dam square, on the siegel canal. first about the room, it was clean, small (like all the hotel rooms in this city) with comfortable beds. the bath was renovated recently, it was looking very good. i also enjoyed the canal view - which costs a little. the breakfast was a good deal. the staff friendly and helpful with some indications.

i can really say i liked everything about this hotel. the bad part is that the rooms are expensive from my point of view. when i stayed here i had a good price but for the second trip and other times when i searched for a hotel in amsterdam, the prices were a lot above average.

  • Stayed: August 2012, traveled with friends
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1  Thank deired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

I recently traveled to Amsterdam as the first stop on a trip to Moscow for a Russian River cruise.
There were 12 other people besides me in our group, not all flying or arriving together. I had found this hotel in Rick Steves' book and it was terrific. People who work there, Andy, Bert, and
the others were so nice, helpful, and friendly. We were within walking distance of the Anne Frank House, Rijksmuseum, VanGogh museum, and even Red light district. The hotel suggested a couple of very nice restaurants, one for breakfast (as we arrived very early on our first day) and one for dinner while we were there. Rooms were on the small side, but extremely clean and comfortable--who stays in his/her room while in Amsterdam anyway? Breakfast downstairs each morning was more than enough to get us started for the day. They also suggested a visit to Keukenhof--the tulip gardens, which were spectacular. I cannot wait to return to Amsterdam, and I will definitely stay there when I do.

  • Stayed: May 2013, traveled with friends
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2  Thank Cynthia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

This is a lovely 2 star hotel! Yes, the rooms are quaint (small)....our bathroom was 6.5 ft by 2.5 ft but it was new...all new tiles and fixtures. We had a canal view room. We could see the steeple of the church that Anne Frank could see from her house. Great location. Wonderful grocery store a few blocks away. Owners uncorked wine for us...and were very helpful.

Room Tip: Get the canal view!
See more room tips
  • Stayed: April 2013, traveled with friends
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Thank cmtat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

Amsterdam was the last stop on our vacation, and after staying in some AirBnb apartments, Hotel Hoksbergen was like a haven! The rooms are quite small, but has everything you need. The hotel is super cute and clean, and the staff was so very helpful and friendly. The hotel is in a great location on a beautiful street along a beautiful canal. Lots of great restaurants, pubs, and shopping right near by, and walking distance to museums, etc. Breakfast is served each morning. It's a great value for the price. Comfy beds, closet space, nice bathroom amenities, hair dryer. It's true what they say about the stairs. We were on the first floor, and I really have no idea how a person could get a suitcase up any higher level because the stairs are super, super narrow. I saw an elderly couple staying and was wondering how they did it! Great stay!!!!

Room Tip: Have to ask for canal view. I was unable to get a canal view but still had a great stay. Stairs are...
See more room tips
  • Stayed: May 2013, traveled with friends
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1  Thank je06365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2013

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
2  Thank Naomi J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 17, 2013

My husband and I spent three days in Amsterdam and stayed at Hotel Hoksbergen. The staff is friendly and very helpful and our room was small but very comfortable. The location is ideal for exploring Amsterdam. Many of the historical sites and museums are within walking distance. The tram stop is close by and it was easy to hop on the tram for transportation to see points of interest that were further away. The highlights for us at this hotel were the wonderful staff and the great location. We enjoyed our time at this hotel and if we return to Amsterdam we would definitely stay here again.

  • Stayed: May 2013, traveled as a couple
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2  Thank TrishinPanama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Hoksbergen

Address: Singel 301, 1012 WH Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #232 of 374 Hotels in Amsterdam
Price Range: $93 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Hoksbergen 2*
Number of rooms: 14
Official Description (provided by the hotel):
Our small hotel is situated in a beautiful canal-house that is over 300 years old, nestled on the quiet, picturesque Singel, the oldest of the four major ring canals in Amsterdam's famed inner city. Our cosy hotel offers an oasis right in the centre of town. The hustle and bustle of the shopping streets around Dam Square, the charm of the myriad canals lined with 17th-century houses and world famous sights, such as the Anne Frank House, are all literally steps away. There are also convenient trams and other public transport options to whisk you off to all of the city's many attractions. Room information: the hotel offers 13 double and single rooms and one triple room. We serve a good continental breakfast-buffet in our light and pleasant breakfast room. Rooms are ready for check in at 14.00 o'clock. If you arrive earlier we can store your luggage until then. We look forward to have you as our guests! ... more   less 
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Also Known As:
Hoksbergen Hotel Amsterdam

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