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“Lovely location needs a little tlc”

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Max Brown Hotel Canal District
Ranked #97 of 372 Hotels in Amsterdam
Certificate of Excellence
Reviewed April 24, 2014

We stayed for 3 nights over Easter. The hotel is in a lovely location. The room was clean, with a very comfy bed and the room was cleaned well everyday. It was also decorated nicely with a few quirky light fittings and furniture.The room was very small and the TV didn't work, some of the fixtures (sink & shower) were a bit rickety and weren't fitted very well to the wall. The bathroom was a tiny black wet room with no windows. The common parts of the hotel are also a bit shabby. Whilst it could do with a little spruce up in places, it's still a nice little hotel and I would recommend it for the location alone.

  • Stayed: April 2014, traveled as a couple
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Thank theb0ds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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405 - 411 of 1,003 reviews

Reviewed April 23, 2014 via mobile

I was given room no 001 and the big problem with this one is that it does not have any windows that can be opened! Thus, given the fact that the room was in a basement, the smell sometimes was quite unbearable.
Also, the furniture looked fancy, but already a bit used. I think it would be an ok hotel if the prices where reduced by 30% or so. To be fair, I did not book in advance and stayed there for only one night during Easter.

Thank wbraun
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed April 10, 2014

We stayed here for 3 nights and we picked it for the location, very close to the main train station, in a nice quiet location. That's all you get pretty much. The décor is quite quirky, we stayed in 208 right at the top. We booked a double room and got 2 single beds pushed together. That wouldn't have been a problem but when the beds move all the time because they're on wheels and you end up with a gap between them it's not that good. I do understand that it makes sense to be able to accommodate guests that ask for a twin or a double room, but in that room there's not enough space to make it a twin because as soon as you move one of the beds you can't get into the shower room because the beds blocks the door. As soon as you get into our room there is a flight of stairs and a light at the top that wasn't working making it a bit difficult to get in. We told the staff the next day but it wasn't fixed in the 3 days we were there, so we had to leave a lamp on all the time, not very cost efficient.

It's not cheap, so make sure you check the prices on their website, they're lower than on other websites.

Room Tip: Don't go for room 208 if you struggle with stairs.
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  • Stayed: March 2014, traveled as a couple
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Thank Roxana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2014

Not impressed with welcome. Came in with luggage told to wait 5 minutes. Had room in separate building had to ask for reception to open it every time I wanted to get to room. No iron even though was told there was one. No hairdryer. No plug sockets by side of bed, really small room. Good location. Really really basic.

  • Stayed: April 2014, traveled on business
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Thank kellymaxineford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2014

Simple and clean hotel in perfect location-right on the corner of the Brouersgracht and the Herrengracht canals. Friendly and helpful staff. We had a room on the top floor overlooking the canals-beautiful views all day and night. Hotel could have used a few amenities like at least coffee/tea in the morning...but the room and the view compensated just fine. Good value.

Room Tip: definitely go for a room on the top floor that overlooks the canals
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  • Stayed: March 2014, traveled as a couple
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Thank harveystone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2014

Hotel currently having renovations so reception in a temporary location. Access to the rooms also not in the usual place. Due to renovations advertised light breakfast with tea and coffee not available. No discount though.

As already pointed out by other reviews, the staircases are very steep. Ok for younger fit people. We got room 209 which was up 3 flights of stairs. Room was nice but small but location was excellent. TV in room had reception problems. Shower room functional.

Upon checking out it would appear they had over booked again as a couple were discussing alternative hotels. Can't be certain of this but looking at previous reviews it something this hotel does.

  • Stayed: March 2014, traveled as a couple
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1  Thank GCengineer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2014

There is no better place for a hotel in Amsterdam if you intend to visit center and lovely Jordan. It can be easily reached by food from Amsterdam central station. Do not bring your car, leave it in one of the park & ride facilities. In the city you will pay around 24 € a day. regarding the rooms you have to have luck, to get one of the large(r) double rooms with windows and light. Friendly service desk and good coffee :-)

  • Stayed: June 2013
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Thank Taschenlampe2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Max Brown Hotel Canal District

Address: Herengracht 13 - 19, 1015 BA Amsterdam, The Netherlands (Formerly chic&basic Amsterdam)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access Airport Transportation
Hotel Style:
#114 Romantic Hotel in Amsterdam
Price Range: $179 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Max Brown Hotel Canal District 3*
Number of rooms: 34
Official Description (provided by the hotel):
Max Brown is situated in three monumental canal houses with an amazing 300-year old façade, at the corner of Amsterdam's most famous canals: the Herengracht & the Brouwersgracht. You’re in the Urban center from the moment you walk in and collect your room key from the crew behind the impressive bar. You can choose to go straight up to your cosy room or to hangout in Max Brown's Social Space for a while ... more   less 
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Also Known As:
Chic & Basic Amsterdam Hotel Amsterdam
Chic And Basic Amsterdam
Chic Basic Hotel Amsterdam

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