The only good thing I can say about this hotel is its location (noisy but only 20 minutes walk to the city centre). It´s the worst customer service I´ve ever experienced, I felt like they´re making us a favour for letting us stay there. At 9 am the cleaner started with the hover, and when I asked her if it would be possible to do it a bit later because we got there quite late due to a delayed flight she said if I didn´t want to hear the noise I could use ear plugs. I told this to the owner and he showed a very offensive and impolite attitude. It was more the manners than the content. Not the kind of place I´d ever recommend to anyone. Not good value for money either.
- Official Description (provided by the hotel):
- Small, intimate hotel, located in the centre of Amsterdam on a picturesque traffic-free square, surrounded by restaurants and cafes and a short walk to museums and shopping. The hotel is cosy, comfortable and clean. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Booking.com, Priceline and Agoda so you can book your Hotel Imperial reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.