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“Never again” 1 of 5 stars
Review of Hotel Imperial

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Hotel Imperial
2.5 of 5 Small Hotel   |   Thorbeckeplein 9, 1017 CS Amsterdam, The Netherlands (Canal Ring (Grachtengordel))   |  
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Ranked #66 of 329 Amsterdam B&B and Inns
Madrid, Spain
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Never again”
1 of 5 stars Reviewed May 29, 2013

The only good thing I can say about this hotel is its location (noisy but only 20 minutes walk to the city centre). It´s the worst customer service I´ve ever experienced, I felt like they´re making us a favour for letting us stay there. At 9 am the cleaner started with the hover, and when I asked her if it would be possible to do it a bit later because we got there quite late due to a delayed flight she said if I didn´t want to hear the noise I could use ear plugs. I told this to the owner and he showed a very offensive and impolite attitude. It was more the manners than the content. Not the kind of place I´d ever recommend to anyone. Not good value for money either.

  • Stayed June 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank LonMad12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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219 reviews from our community

Traveler rating
    62
    88
    34
    19
    16
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Budapest, Hungary
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 19, 2013

The rooms and location is good but instead of breakfast you will get an advice to get a few corners away for a 1,50EUR special offer breakfast. If you bring back the bill they will refund you the 1,50EUR. I think most of the guests will skip the 1,50EUR refund, so the hotel is so 'smart' that offers officially breakfast does not really pay for that...
If you have other similar accomodation nearby, do not choose them!
Despite its description, the hotel rooms are noisy.

Room Tip: Be prepared that double room will mean a nice big bed and a mobile bed...
See more room tips
  • Stayed May 2013, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank gergelymezo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Amsterdam hotels

Amsterdam
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 12, 2013

Not bad by Amsterdam standards- decent sized room with a comfy bed, plenty of wardrobe and cupboard space Location is fantastic if you want to be in the centre of things- Rembrandtsplein is lively and full of great bars and restaurants, and is close to all the other main attractions. We had a room on the front which was a little noisy until about 2 am but it didn't keep us awake. The inclusive breakfast at Hema around the corner is very basic but enough to keep us going. All in all a good place to stay, we had some good exercise climbing the stairs and slept well.

Room Tip: Rooms at the back quieter, second floor involves a lot of stairs
See more room tips
  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Alison S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
athens
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 7, 2013

The great thing about thiw hotel is it's location. Hotel Imperial is next the REMBRANDT place and pretty much near to everything in Amsterdam. The rooms are clean and comfortable without fancy furniture but really good enough to make your stay there pleasant. Also the hotel offers free internet. The negative points are : 1. expensive for what it offers 2. you can have breakfast in a building near the hotel 3. no elevator and the stairs difficult to climb 4. no good soundproof

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank elenadia74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourock, United Kingdom
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 8, 2013 via mobile

Stayed here for a long weekend. We had rooms 15 & 16. Got to say room 16 was lovely!! Very comfy bed with great pillows and the jacuzzi shower was fab!
There are pubs and nightclubs outside but honestly couldn't hear alot at night.
Friendly staff, good location, worth the money

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank DianeD1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knutsford, United Kingdom
Level Contributor
404 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 390 helpful votes
3 of 5 stars Reviewed October 25, 2012 via mobile

As a place to put your head down in between a rock and roll stay in The Dam it's fine. Good location & very basic but you haven't exactly paid a fortune have you? Don't pay for the hotel breakfast but breakfast outside in one of the many local cafes.

Oh. And book a room at the back if you want any kip!

  • Stayed October 2012
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Cookiemonster171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Imperial

Property: Hotel Imperial
Address: Thorbeckeplein 9, 1017 CS Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel) , Rembrandtplein
Amenities:
Hotel Style:
Ranked #66 of 329 B&Bs / Inns in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Imperial 2.5*
Number of rooms: 14
Official Description (provided by the hotel):
Small, intimate hotel, located in the centre of Amsterdam on a picturesque traffic-free square, surrounded by restaurants and cafes and a short walk to museums and shopping. The hotel is cosy, comfortable and clean. ... more   less 
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