We arrrived few minutes after 11pm and since the reception was just closed we ring the bell indicated on the door. The owner (probably on the phone diverted from the ring) told us we were late, it was not his problem (although we paid, we arrived and the room was free and allocate to us), he didnt care and we should find another hotel. Very arrogant, no consideration, absolutely not guest oriented. Luckily the guy in charge of the reception until 11pm woke up , opened the door and gave us our room. The room is very small. Quite central located. Highest rate/square room in my entire life. Not to reccomend.
- Official Description (provided by the hotel):
- Hotel is completely renovated this year ... more less
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- Also Known As:
- Hegra Hotel Amsterdam