I have not stayed in this hotel yet, my booking is for July, but I have already gained a favorable impression of the hotel staff.
I booked the room through Priceline/Booking.com which turned out to be a mistake. The room was not advertised correctly by Priceline (aka Booking.com). It was advertised as a “Pay When you Stay” room which the hotel was not aware of. My credit card was charged the day after the booking which came as a shock to me. Priceline/Booking.com refused to assist in cancelling the charge which aggravated me, denying responsibility for the way it was advertised and blaming the hotel for the misunderstanding.
However, the hotel contacted me directly and offered to rectify the matter in whatever manner suited me, which was quite a refreshing, customer service focused way to conduct business. I am now looking forward to staying at the hotel in July because I have full confidence in the management of the hotel.
I would recommend to others who are considering a booking with the Hotel Abba that they arrange the booking with the hotel directly. That way there will be no surprises. The hotel itself can be trusted, but many of the travel websites cannot.
- Official Description (provided by the hotel):
- Hotel Abba is a one star budget hotel located smack bang in the middle of all the action. We are within walking distance of the main going out area Leidseplein, the museum district, the famous canals and Amsterdam's largest park the Vondel park. So wether you're here to party, explore Amsterdam's culture, stroll along the scenic canals or relax in the park along side the locals, you're in the right place for it! Hotel Abba has been offering proper Dutch hospitality with an international touch for over 20 years! Our selection of 38 rooms offers the perfect base to explore this wonderful city. All prices include a fabulous breakfast served from 08:00am until 10:00am. We offer FREE Wi-Fi throughout the hotel and have kettle's, hairdryers, irons and ironing boards available in reception. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com and Travelocity so you can book your Hotel Abba reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Abba Hotel Amsterdam
- Best Western Amsterdam