Firstly, the morning guy in the reception is so rude. I was asking how to operate the heater in the room, but he rudely replies in a difficult to understand English slang that the heater does not work if the temperature does not drop to a certain degree. And he will show u an impatient face if u ask again bcoz u Don understand what he says. And again Upon check out, I put my luggage on the sofa at the reception, again he rudely ask me to move it somewhere else as if I'm in military. He really has an attitude problem. And Don even ask them to help u to print any letters, bcoz they always run out of paper. The stairs to 2nd night 3rd floor is so steep and dangerous if u have to carry huge piece of luggage. Not recommended for elder ppl. On the other hand, the lady in the evening shift is by friendly.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, Priceline, Agoda and Hotwire so you can book your Hotel Hortus reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hortus Hotel Amsterdam