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“Great Service!”

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Holiday Inn Express Amsterdam-Sloterdijk Station
Ranked #64 of 368 Hotels in Amsterdam
Certificate of Excellence
Corona, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Service!”
Reviewed November 5, 2012

To be honest, we had a couple issues when we first checked in. Once we brought them up to the front desk, they were handled quickly. The best part about this hotel is the staff for sure.

The bar area was very nice and had Heineken (duh!) on tap. The hotel is newer so everything works as it should and it is very clean. I would be careful about getting a lower room since the train and a bar/restaurant is right next door. We were on the 7th floor and didn't hear anything.

The location is one train stop from the Central Station in Amsterdam. It's about a 10 minute train ride so that's convenient. It seemed like a train was available every 5 minutes!

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stevodadevo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (234)
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English first
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 3, 2012

Very well located hotel!!!

When I 1st read about this hotel i though the location was too good to be true but it is indeed only 10 minutes from Shipol and 5 minutes to Amsterdam central. The no 12 tram is also right outside the hotel offering another option along with the bus no 48 (if memory serves me right).

New hotel, fresh, modern and clean! Breakfast was included in the price so could not have asked for more. Staff were always friendly and willing to help.

The Bar tender on shift (26/10 sorry dint catch his name) was excellent!

All in all this hotel is ideally located and ticks all the boxes for me!!

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CarlKhambatta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 1, 2012

This hotel is in a very convenient location, right next to the train station. By train, it was 2 stops (about 10 minutes) from Schipol Airport and 1 stop (about 5 minutes) from Amsterdam Central. We had thought about purchasing a 4 day bus/metro pass for about 20 euro but upon check-in, Jill advised us that we were just better off purchasing daily return tickets for the train, as it was much faster. We took Jill's advice and found that we ended up spending much less than 20 euro each for the 4 days that we were there and that we spent much less time in transit than we had anticipated.
The hotel was absolutely lovely. Our rooms was large and comfortable and the bathroom had a huge shower stall. Everything was very clean.
We did have one issue with our stay, where we asked for an electrical converter but received an electrical adapter instead. As a result, my white noise maker was fried and the electricity in our room turned off. However, once we called down to reception, the electricity was turned on in less than 5 minutes. We complained to Alycja at reception the next morning about the converter versus adapter issue and she immediately referred us to the GM, who was at front reception in less than 30 seconds. The GM dealt with the issue immediately. I would have been happy to have my noisemaker replaced but the GM credited us for our last night's stay, which ended up being more than the value of the noisemaker.
I stay with the Priority Club chain for more than 90% of my travels and am a platinum member with them. With customer service like this, and staff such as Jill, Alycja and the GM, I will most certainly continue to do so. If I were ever in Amsterdam again, I would absolutely stay at this Holiday Inn again.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vantastic75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, December 6, 2012
Thank you so much for taking the time to write this feedback about Holiday Inn Express Amsterdam Sloterdijk Station. I am happy to hear that we dealt with your situation accordingly and am pleased to read that this unfortunate event had a positive outcome. I will most definately pass on your comment to Jill and Alycja.
Once again, thank you for your kind words and we would be pleased to welcoming you back in our hotel.

Sincerely,
Rick Engeringh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hampshire
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed October 31, 2012

|The entrance to the hotel isn't immediately obvious but once in, the hotel is very clean and the staff friendly and efficient. The receptionist upon arrival was friendly and then a different one later on was happy to make dinner reservations and give advice and directions. I has initially been sceptical when told I was booked in here but would definitely stay there again.

Notable highlights were the lovely bathroom and choice of soft or firm pillows.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paula24jen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, December 6, 2012
Thank you very much for your feedback. We are very pleased to read that you enjoyed your stay with us. We are happy with your comments regarding our team and we would like to inform you that we are looking into the possibilities to have a second entrance at the other side of the building. We hope to welcome you again in our hotel.

Sincerely,
Anne Schrijen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 29, 2012 via mobile

Very nice reception on arrival! They had difficulty finding our booking due to a mix up with the company I booked through! However the receptionist was very professional, sending us to our room and they dealt with the problem, we were provided with a drinks voucher for the trouble! Room was super clean and very comfortable!
Breakfast was very nice, continental, lots of choice!
Very easy to get to city centre, literally right beside the train station and bus stop!
I would return to this hotel in the future!!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tri12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, December 6, 2012
Thank you for taking the time to write your comments. We are very pleased to hear you enjoyed your stay with us. We train our staff daily in service and cleanliness and we are happy to hear that we met your expectations. We hope to welcome you again in our hotel.

Sincerely,

Anne Schrijen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 23, 2012

I went to Amsterdam with my partner just for a weekend break, on arrival was greeted by very pleasant friendly staff, the hotel was clean and had very nice decor, The bathroom was notably spotless which was very nice. Located just outside sloterdijk train station which is just 1 stop from Amsterdam Central by train and the tram also stops outside. The train station is literally outside the hotel so was very easy to get into town. The continental breakfast was quite nice, much better than some breakfast I've had in other hotels. Would definitely recommend staying here. If you are a fan of trains you'll have plenty of cool pics of trains dotted around the hotel (someone there is a real train fan)

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kandice K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express, General Manager at Holiday Inn Express Amsterdam-Sloterdijk Station, responded to this review, December 6, 2012
Thank you very much for your time to write your positive review on TripAdvisor regarding your stay at Holiday Inn Express Amsterdam Sloterdijk Station.

We strive daily to exceed our service and hospitality and it makes us happy to read we exceeded your expectations. Once again thank you and we look forward to welcoming you back in our hotel.

Sincerely,
Anne Schrijen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Amsterdam-Sloterdijk Station

Property: Holiday Inn Express Amsterdam-Sloterdijk Station
Address: Zaventemweg 3, 1043 EH Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #64 of 368 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Amsterdam-Sloterdijk Station 3*
Number of rooms: 254
Official Description (provided by the hotel):
The new Holiday Inn Express Amsterdam - Sloterdijk Station is now open!The hotel is ideally located on top of one of the main train stations of Amsterdam. With great connections from the Airport terminal building by train (every few minutes in 8 minutes door to door) and excellent onward connections within 5 minutes to Amsterdam Central Station (50 times an hour by either train, metro, tram and bus) it has never been so easy to enjoy Amsterdam without worrying to much about your budget. The train on your doorstep will bring you into the hustle and bustle of Amsterdam city centre within 5 minutes where you can enjoy famous sites like the Dam square, Anne Frank House, Portuguese Synagogue, Van Gogh Museum, famous canals (grachten), Rijksmuseum, canal boat rides, Begijnenhof, red light district, Bijenkorf, shopping, sightseeing and clubbing at your convenience. With spacious, well-furnished rooms offering great bedding and walk in shower and modern equipment like LCD TVs with satellite TV, free Wi-Fi (in the whole hotel), free coffee/tea facilities and free Continental breakfast, this hotel is your best central point to start your journey into so many main destinations like Amsterdam, Haarlem, The Hague, etc in the Netherlands. Next to the parking spaces at the hotel our guests will also find special low-cost parking facilities next to the hotel and the train station. ... more   less 
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