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“Great hotel, great location, 1st class service” 5 of 5 stars
Review of De L'Europe Amsterdam

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De L'Europe Amsterdam
Ranked #16 of 364 Hotels in Amsterdam
Certificate of Excellence
uk
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Great hotel, great location, 1st class service”
5 of 5 stars Reviewed October 6, 2009

We stayed at this hotel for 5 nights. I booked it as was one of very few good hotels in Amsterdam that had smoking rooms. On arrival check-in was very quick and efficient. The guy on reception noticed when looking at my passport, that I would be staying there on my birthday. The room , overlooking Amstel river, was very big, with huge, very comfortable bed and lots of wardrobe space. (No coffee making facilities, but coffee delivered to room promptly, with lovely petit fours included at weekend) Wireless internet was available at reasonable rate. The bathroom , all done in marble, with lovely Bvulgari toiletries, had separate toilet and bidet area, shower and bath. We didnt eat in restaurant but the room service food was excellent and the staff were more than happy to accomodate our requests. Breakfast was delivered to the room on time, and as with all the staff we were addressed by our names at all times.
There was a lovely terrrace overlooking the river, but unfortunately this was closed due to inclement weather during our stay.
We cant comment on the swimming pool or fitness area as we did not use, but was great for a city central hotel to offer this facility.
Hotel de L'Europe is close to trams stops and within walking distance of both Dam square and Rembrandtplein. The Red Light District is only 15 min stroll away along the canal. We have never been to Amsterdam before but, we felt safe anywhere, anytime we went out.
I really must commend the staff at this hotel. We hired a car and could not figure out the GPS system. The doorman, whose name I regret I did not learn, could not have been more helpful. He took time to show us and set our destination. Alexander, on reception also helped us with addresses. I have never stayed anywhere were the staff were so helpful and doing because they wanted to help, not just because it was their job.
On my birthday, we returned to the room to find a gift left on bed for me. Nice touch! I really couldnt recommend this hotel highly enough. It may be pricey, but you get more than you pay for and this is rare.

  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank Georgia62uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 13, 2009

We stayed for 2 nights here in late August. This is a 5 star hotel with a beautiful view and impeccable service. But it is PRICEY. We stayed for 2 nights, had the breakfast both mornings, ordered room service and used the minibar a bit.......$1200 American. Great location as well.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank travelersfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Tx
Level Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 30, 2009

Arrived in Amsterdam from Stockholm after a week cruise in the Baltic. When we first saw our room, we were surprised at the dated decorating, but soon overcame that. Room was very large with three double closets, a very large marble bathroom, and lots of draw storage. Bed was very comfortable.

Hotel felt empty although our porter told us it was sold out. After wandering around, noticed other side of our floor was closed and under construction. Never heard any noise, but it did account for the empty feeling in the common areas.

Staff could not have been more helpful. Bikes are stored in basement and are available for rental. Mopeds are stored by stairs at entrance. Although we arrived after dinner, still could take a canal cruise in the evening that was within 25 yards of the hotel's front door.

Breakfast which was included in our room rate was a buffet with certain items available for order from the menu. Selections were very good, and as an American, I found it all satisfactory. Tables are against large windows with canal views. Bar area was small, but bartender was interested in all the clients and made an effort to know your name and be helpful. Musical entertainer was appropriate for a bar - interesting but not overpowering. Drinks were expensive.

Location was extremely convenient for us as first time tourists to Amsterdam. Saw Harry Potter across the street in a multiplex theater which was an awful experience, but everything else went very well.

We love 5 star hotels. The room decor did not meet that standard, but everything else at this property made up for that. Everyone at the front desk is trained to be a concierge which was a different experience. We were able to buy tickets from them that avoided the long lines at certain popular attractions.

Would stay again.

  • Stayed July 2009, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank sjjtx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Den Bosch
1 review
4 of 5 stars Reviewed June 25, 2009

After saving up some money for a 5 star hotel we chose Hotel de l' Europe to celebrate our 3 year anniversary. As parking is difficult in Amsterdam we were very pleased that our car was parked for us in the hotels parking lot. The reception staf was aware of the anniversary and gave us a river view room which was super and we felt right at home. The room was spacious and clean. Breakfast was served in the Excelsior Restaurant and the waiter was attentive and friendly. We took a canal tour during the day and after we went shopping at P.C. Hoofdstraat to spend some more...

Overall we have enjoyed our stay in Amsterdam and we would like to thank all the staff.

  • Stayed June 2009, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mart79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
india
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2009

its gr8 being in this hotel.
I went their with my husband and daughter.it was gr8 fun their alltogether.
service was very good.
breakfast in the bed was really gr8
and besides the luxurious stay we had a gr8 fun ,all activities out their was real fuin for all of us.

i am telling its worth going there.

  • Stayed January 2008
    • 5 of 5 stars
      Value
Helpful?
Thank radhikaIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul
Level Contributor
77 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
1 of 5 stars Reviewed June 9, 2009

For the birthday of my wife I reserved months ago an execut. suite for us and a single room for our daughter,who arrived from New York and we from Istanbul. We all have been several times in Amsterdam before (Hotel Krasnapolsky / Amstel Hotel) and we are a suite customer since very long time everywhere . The conditions of our suite (Nr 524) were terrible :
1) Very dirty carpets and furniture with smudge, so I had to clean some spots on the couch for sitting there.
2) Bath towels are not any more white,all became grey color and very rough
3) Handshower in the bath-tube was out of order,3 days no maintenance , even I reminded 3 times front desk.
4) No shoe spoon / no laundry bag/ no shoe cloth in the rooms
5) very dirty balcony
6) several electr. sockets in the living room were out of order
7) Corridor and hall on suite floor very dusty (constraction work on other floors) even I asked about constraction in the hotel before and they guaranteed there is not anymore work.
8) Personel enter rooms without knocking or ringing the bell
The hotel needs a complete overhaul / qualified hotel managment
Per night I paid in the suite for this mess 1000.-€ + 316.-€ for the single room (both without breakfast)

  • Stayed May 2009, traveled with family
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
13 Thank mmcin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norfolk
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 2, 2009

We visited our son who is at university at Amsterdam over the whitsun bank holiday weekend. The hotel is ideally situated and our room was superb, overlooking the canal. We did experience one problem with water through our bedroom ceiling for two nights but this was dealt with fairly and promptly.

We had not booked breakfast as the price was very hefty but there are good cafes within easy walking distance. It is not just this hotel that is expensive, we were surprised that even the most basic items such as museum entry and coffees were on the high side. Just a word of warning, credit cards are not accepted for the supermarket and canal cruises - we had quite a spate of rushing to find the nearest 'hole in the wall'

We were made to feel very welcome at the hotel but an error at checkout doubled the amount taken from our card (this was rectified within one week) so be careful and check balances on your return. If finances allow we would visit the hotel in the future.

  • Stayed May 2009, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank unimumNorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about De L'Europe Amsterdam

Property: De L'Europe Amsterdam
Address: Nieuwe Doelenstraat 2 - 14, 1012 CP Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Amsterdam
#6 Family Hotel in Amsterdam
#7 Spa Hotel in Amsterdam
#12 Luxury Hotel in Amsterdam
#14 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — De L'Europe Amsterdam 5*
Number of rooms: 111
Official Description (provided by the hotel):
De L'Europe in Amsterdam ,also referred to as The Grand Dame amongst Amsterdam's luxury hotels, is situated on the banks of the Amstel River right in the city center. Awarded as best hotel in The Netherlands by Conde Nast Traveler 2014, it is impossible to escape the city's rich history while staying at this iconic 19th century treasure. De L'Europe boasts a distinctive decor, enhancing each room and suite with a replicated Dutch Masters painting, hand picked in exclusive partnership with the nearby Rijksmuseum. Traditional old-charm co-exists with historic masterpieces in the grand Promenade, where the city's most authentic Afternoon Tea is served while river views provide a breathtaking backdrop to award-winning Bord'Eau (**), Hoofdstad Brasserie (Bib Gourmand 2014) and the authentic Freddy's Bar (Best Cocktail Bartender of The Netherlands 2014). ... more   less 
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Also Known As:
De l`Europe Amsterdam Hotel Amsterdam
Hotel De l Europe
De l Europe Hotel

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