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“ONE OF THE BEST HOTEL AND SERVICE” 5 of 5 stars
Review of De L'Europe Amsterdam

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De L'Europe Amsterdam
Ranked #16 of 364 Hotels in Amsterdam
Certificate of Excellence
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“ONE OF THE BEST HOTEL AND SERVICE”
5 of 5 stars Reviewed August 17, 2014

This was our first visit to Amsterdam. My husband and I were extremely impressed with the welcome we received on arrival. Amanda, at the reception desk, had excellent customer service skills (and a smile that did not leave her for the five days we were there).
We would highly recommend this hotel.

Room Tip: Deluxe suites have a super view of the city and the flower market.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank ANITA G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,226 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (293)
Date | Rating
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  • Dutch first
  • English first
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English first
St. Helier, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 17, 2014 via mobile

This is a lovely hotel in a great location and is great value for a luxury boutique hotel experience. But what really makes it sing is the attitude of the staff. Everyone from the doormen to the front desk staff to the housekeepers is friendly and welcoming. Jacquie - so very helpful. Everyone displayed charm and caring without being cloying or pretentious. You made our weekend in your city a joy to remember!

Stayed August 2014, traveled as a couple
Helpful?
1 Thank Hugh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staines, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 16, 2014 via mobile

The river view room was excellent and the quality if there room - fittings are very high. Most if the attractions are close to the hotel. The hotel staff were exceptional and very friendly.

The holt pool and spa is not the largest, but still really nice and good views of the river from the pool.

The best thing is the windows are high quality and shut out the noise of the party boats at night - in the early hours.

Stayed August 2014, traveled as a couple
Helpful?
Thank HughR1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 15, 2014

Our recent stay was the fourth time at De L'Europe. The staff of the hotel are consistently outstanding/friendly and the day/night managers are true professionals (Jeroen Bronsveld most particularly). The Masters wing of the hotel is the place to be and the rooms are extremely well appointed and spacious. We have stayed at many of the finest hotels in Europe and this is surely among the best.

Room Tip: Try to stay in the Masters wing if available.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
1 Thank hdkahn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeLeurope, Manager at De L'Europe Amsterdam, responded to this review, August 20, 2014
Your kind words are very much appreciated and will be shared amongst the team. We look forward to welcoming you back to De L'Europe soon!

Kind regards,

Jeroen Bronsveld
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 13, 2014

Great service, a wonderful morning breakfast, friendly and helpful staff. We had a room on the third floor that overlooked the canal. It couldn't be more quintessential Amsterdam. A bit on the pricey side, but well worth it. A short walk to everything in Amsterdam.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Service
Helpful?
1 Thank Marshall S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holyoke, Massachusetts
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 13, 2014

This is an excellent hotel with attentive staff. The rooms are luxurious and have touches such as baseboard lights that turn on as soon as your feet hit the floor during the night if you need to get up. The desk clerks were very pleasant and gave us good pointers about museums (note: make sure to reserve a time for the Anne Frank House online before going or wait in line for about three hours). The Terrace dining area and bar were a relaxing oasis after a day of walking. This would be a five star review except that there were mistakes on two of our restaurant (Terrace) bills and on on our room bill. At the Terrace, a special Prix Fixe order was billed as individual items resulting in a higher price and twice we were not billed for drinks we ordered and received. On checkout, the bill included a charge for an electric outlet adapter (they have one in the armoire in plastic in case you did not bring one - I thought this a cheap touch for this level of a hotel). I used one I had brought with me (given to me by a hotel in Paris). I will note that all errors were promptly taken care of when pointed out. I would recommend this hotel...but read those bills.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank quixone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
145 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed August 13, 2014 via mobile

We arrived late in the evening and the staff were very helpful. Our room was incredible, interesting decorations not at all bland, beautiful view over canal, exactly what I had hoped for. Very impressive gadgets, ipad and sound system we didn't use but did use chargers for own gear! Night sensor lighting to guide to bathroom another impressive touch. lovely breakfast looking over canal. we ate at the hotel too, food was relaxed Bistro nothing to rave about but well priced good food, excellent service and superb location watching the life on the canal pass by. Great location.this was a treat and we felt like it had been money well spent. high commended, everything was done well and felt special.

Stayed August 2014, traveled as a couple
Helpful?
1 Thank KiwigirlNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about De L'Europe Amsterdam

Property: De L'Europe Amsterdam
Address: Nieuwe Doelenstraat 2 - 14, 1012 CP Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Amsterdam
#6 Family Hotel in Amsterdam
#7 Spa Hotel in Amsterdam
#12 Luxury Hotel in Amsterdam
#14 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — De L'Europe Amsterdam 5*
Number of rooms: 111
Official Description (provided by the hotel):
De L'Europe in Amsterdam ,also referred to as The Grand Dame amongst Amsterdam's luxury hotels, is situated on the banks of the Amstel River right in the city center. Awarded as best hotel in The Netherlands by Conde Nast Traveler 2014, it is impossible to escape the city's rich history while staying at this iconic 19th century treasure. De L'Europe boasts a distinctive decor, enhancing each room and suite with a replicated Dutch Masters painting, hand picked in exclusive partnership with the nearby Rijksmuseum. Traditional old-charm co-exists with historic masterpieces in the grand Promenade, where the city's most authentic Afternoon Tea is served while river views provide a breathtaking backdrop to award-winning Bord'Eau (**), Hoofdstad Brasserie (Bib Gourmand 2014) and the authentic Freddy's Bar (Best Cocktail Bartender of The Netherlands 2014). ... more   less 
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Also Known As:
De l`Europe Amsterdam Hotel Amsterdam
Hotel De l Europe
De l Europe Hotel

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