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“A great Christmas holiday experience” 5 of 5 stars
Review of De L'Europe Amsterdam

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De L'Europe Amsterdam
Ranked #15 of 363 Hotels in Amsterdam
Certificate of Excellence
UK
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“A great Christmas holiday experience”
5 of 5 stars Reviewed December 28, 2013

We spend every Christmas in Amsterdam and have holidayed at a number of the 5 star hotels the city has to offer and we can say that this hotel did not disappoint! On arrival for our 4 night stay we were upgraded which is aways pleasant. Our room, 315, was an inner courtyard room and the quiet this afforded was excellent - living in the countryside we hope to have quiet rooms and this was fantastic. The facilties in the room were more than adequate and the housekeeping staff were very prompt with our everyday requests for fresh milk and in any other requests that we had. We never had to wait more than 5-10 minutes from telephoning them to arrival. The room was cleaned very well and the turn-down service which some hotels have stopped, made a welcome return.
The brasserie where we had daily breakfast was pleasant, we enjoyed sitting at the window seats and watching the world go by. The range of breakfast goods was good and the staff were very friendly and efficient.
The highlight of the stay had to be the Christmas dinner the in 2 Michelin starred Bord 'Eau - it was wonderful. Every course was amazing and the fact that the service was not stuffy but eager to inform and friendly enhanced our experience. I would heartily recommend the restaurant for its innovative menu and the finesse of its staff. We also took our nightcaps in Freddy's bar and this too was enjoyable - my husband particularly liked the smoking room so he didn't have to brave the chilly winds of the season. I liked the fact that all the staff were so friendly and willing to engage in conversation. It made you feel that the staff really cared about the quality of service and when on Boxing day some of the waiting staff from the restuarant came to shake our hands and ask after us - well I thought that was a nice touch.
The reception staff and concierge were equally ready to help and get tickets, taxis etc... we couldn't fault the experience.
We will be returning to the hotel without a shadow of a doubt and would recommend it to anyone staying in the city.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Amber L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (284)
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  • English first
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English first
Kuwait City, Kuwait
Level Contributor
8 reviews
5 of 5 stars Reviewed December 28, 2013

Loved it thirty years ago,
Loved it twenty years ago
Just stayed there for Christmas 2012 and still love it

Breakfast room service great

Brassiere food excellent. Could not get into fancier dining spot

Spa under renovation

  • Stayed December 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Grefark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 19, 2013

Just back home after three nights in room 126, with a great view, wonderful bed and a beautiful bathroom. The staff was very proffessional and friendly. This is why I will not complain of minor problems. The breakfast was great, and the lunch at two star Michelin restaurant Bord'eau one of the best ever tasted. Will come back as soon as possible.

Room Tip: Room 126 with a balcony and a view to the Amsel, expensive, but worth it.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Odd Karsten T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
171 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed December 18, 2013

Since dining in the hotel 30 years ago, I have wanted to stay there. It was worth the wait. A massive renovation and expansion has made the L'Europe one on the great hotels of the world. We had a junior suite (#318) in the new Dutch Masters wing. It was spacious and beautiful. The marble bath features two sinks and separate tub and shower. The hotel is state of the art, with the latest technology.

The staff is most eager to help, and quick to learn names. They tend to walk you to whatever point you seek, just to make sure you are comfortable. Freddy's Bar provides a perfect spot for cocktails. There is even an attractive smoking room with a fine selection of cigars. One night Freddy's Bar was crowded, so the barman walked us to the Promenade, where we were served by another bar with comfortable seating and a marvelous view of the Amstel River. A large portion of the hotel is actually on the water. The Brasserie features excellent river views as does the outstanding two Michelin star Bord'Eau fine dining restaurant.

The location of L'Europe is absolutely perfect. It is almost an island sitting on the river, but right in the center of shopping, sightseeing and dining. The perfect place to stay in Amsterdam.

Room Tip: We were in room 318, a delightful junior suite in the Dutch Masters wing. I have the feeling that a...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank sfinestone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holland
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed December 16, 2013

I stay a few nights in Amsterdam every 1-2 months for shopping and visiting friends and family as I live on the other side of the country. Previously stayed at The Grand, Pullizer and Hilton (Double Tree)
For some reason the hotels i normally stay in were full or the rooms or suites I prefer were unavailable so I decided to look around a bit. I called L'Europe because I wanted to know of they had opening windows. (I dislike airco-rooms if I cant turn it off and windows don't open)

Mainly due to the very friendly, helpfull and genuine woman I spoke to at reservations (thank you Wing) I decided to book this hotel for a change. Best decision I ever made!!! I loved it!
I think all reviews before me already pointed out all the great things about this Hotel. I really would not know what to add. Great rooms, both in the 'dutch masters' wing as in the Rondeel. I asked to see all categories while there and I loved each and every room they showed me.
Yes they come at a price. But if you can afford it, go for it, its worth it!

I had a lovely room, in blue, with a small balcony overlooking the water. Just what I wished for.
But I am not going to sum up everything all others have already mentioned. Its all true and better even.

My main compliment to this very luxurious Hotel is that every member of the staff I met there was able to adress me exactly the way I like it. And I strongly believe they have that ability with every guest that stays there. I felt comfortable and at home, where as in other hotels I often feel a bit of a misfit. A lot of times expensive luxurious hotels come with a certain 'coldness' and that makes me feel uncomfortable. But not here. This felt exactly right. Basically I think each and every person in that hotel has the capability to make you feel comfortable, no matter what it takes to make you feel like that!

And that, ladies and gentlemen..is priceless.

My compliments. I'll be back....:)

Room Tip: I have seen all categories and loved them all. There is no 'bad' room in that hotel, and for...
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  • Stayed December 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Sigrid66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 15, 2013

We didn't stay here but we ate in the Brasserie one night and then came back for dinner in the restaurant the following night. Both times the food was excellent. We had wandered the streets looking for a decent place for a meal and after we had tried three other cafes in the vicinity we decided to try 'Freddy's Bar'. As we walked in were warmly greeted by the staff and escorted through the foyer to the Brasserie. The food was excellent and reasonably priced, so we decided to come back the following night to eat in the restaurant. we were not disappointed, and although the bill was a bit more than we had anticipated, it was well worth every cent!. The food and the service were excellent on both nights. The staff were very friendly and welcoming and could speak very good English.

Room Tip: We wished we had stayed here! Next time.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Service
Helpful?
Thank Ed W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
149 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed December 13, 2013 via mobile

I can only summarize this short but very good stay as excellent. The last trip of the year deserved a good finale. The locatio is perfect, the rooms are very nice and the food is good. But the very personalized service and attention to details is magnificent. Well done to the employees!

  • Stayed December 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank bulgenes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeLeurope, Manager at De L'Europe Amsterdam, responded to this review, December 14, 2013
Dear Sir,

Thank you very much for these kind words. The team take great pride in delivering the best possible service and it is great to hear this being recognised by our guests.
We look forward to welcome you back in the new year!

Kind regards,

Jeroen Bronsveld
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about De L'Europe Amsterdam

Property: De L'Europe Amsterdam
Address: Nieuwe Doelenstraat 2 - 14, 1012 CP Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Amsterdam
#6 Family Hotel in Amsterdam
#7 Spa Hotel in Amsterdam
#11 Luxury Hotel in Amsterdam
#14 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — De L'Europe Amsterdam 5*
Number of rooms: 111
Official Description (provided by the hotel):
De L'Europe in Amsterdam ,also referred to as The Grand Dame amongst Amsterdam's luxury hotels, is situated on the banks of the Amstel River right in the city center. Awarded as best hotel in The Netherlands by Conde Nast Traveler 2014, it is impossible to escape the city's rich history while staying at this iconic 19th century treasure. De L'Europe boasts a distinctive decor, enhancing each room and suite with a replicated Dutch Masters painting, hand picked in exclusive partnership with the nearby Rijksmuseum. Traditional old-charm co-exists with historic masterpieces in the grand Promenade, where the city's most authentic Afternoon Tea is served while river views provide a breathtaking backdrop to award-winning Bord'Eau (**), Hoofdstad Brasserie (Bib Gourmand 2014) and the authentic Freddy's Bar (Best Cocktail Bartender of The Netherlands 2014). ... more   less 
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Also Known As:
De l`Europe Amsterdam Hotel Amsterdam
Hotel De l Europe
De l Europe Hotel

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