The good (really excellent, actually): location, rooms, staff service attitude. Not a quiet location, but if you want to be in the middle of things, with great access to public transportation along with river views, it's great. The rooms in the new wing are very handsome and in the old wing have been redecorated. The staff is courteous and enthusiastically helpful. So why isn't it a "five"? Because a hotel in this price category should: 1) be able to clean your room before 15:30 (one day), 2) should replace dirty glasses when they do clean (failed virtually every day), and 3) should be able to give you a junior suite in the new wing with a river balcony if you specifically reserved and paid for one with a transatlantic phone call to their reservations office, even if they are busy and even if the room they give you in the old wing on the second replacement try (after you've inspected and turned down a cramped and gloomy room in the old wing on the first try) is nice enough (not an upgrade, just the same category room in the old wing).
At this level of the game, details matter. This hotel could be among the very best if they could get them right.
- Official Description (provided by the hotel):
- In the heart of Amsterdam, in walking distance of the plush 19th century Museum Quarter, the pinnacle of sophistication and cultural bohemia with the Rijksmuseum, the Stedelijk Museum and Van Gogh Museum and with its prime location on the banks of the Amstel river, De L’Europe is synonymous with Dutch rich history. Since the first official opening in 1896, De L’Europe has been favored by Amsterdam’s elite and the hotel continues to attract the world’s most celebrated names. Experience and explore a unique entrée into the Amsterdam of yesterday and today by arriving at De L’Europe. Admire true replicas from the Dutch Masters like Frans Hals and Rembrandt van Rijn in the Promenade whereas replicas of Dutch Masters like Jan Steen, Johannes Vermeer and Floris van Dijck decorate the walls of the rooms and suites in the historical Rondeel building. Adjacent to the hotel, the suites at the contemporary Dutch Masters Wing offer a selection of modern colors that form the basis for replicas of Dutch Masters like Pieter Codde and Pieter Saenredam. Guests may enjoy culinary highlights at the two Michelin-star rated Bord’Eau Restaurant Gastronomique, the casual chic Hoofdstad Brasserie with an international twist and Hèt Terras, the city’s most popular Summer hotspot overlooking the buzzling city center of Amsterdam, complemented by exclusive wines from the private wine cellar ‘Les Caves De L’Europe’. Kick back and relax at the Amsterdam’s inspired gentlemen’s pub Freddy’s Bar to sample a traditional Heineken beer or sip on one of the signature cocktails. To complete your Amsterdam experience, indulge yourself with one of the bespoke beauty treatments at the Spa & Wellness ‘Skins Institute – De L’Europe’. Feel at home in an iconic 19th century treasure and be surrounded by cultural heritages while exploring a modern vibrant city. ... more less
- Reservation Options:
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- Also Known As:
- De l`Europe Amsterdam Hotel Amsterdam
- Hotel De l Europe
- De l Europe Hotel