I was upgraded via Amex Platinum from a river view junior suite to a deluxe suite river view. It was one of the smaller suites #138 but it was prime property with a balcony over the river facing an intersection that gives you a good flavor of the living city, and very nicely decorated if you are into the color red. The bathrooms are very good in this hotel. Climate control in the room was also very good. Service was good throughout and I liked all the food and beverage outlets, having tried them all. At the gourmet restaurant, i was confused about the charges on the menu and got a bill that was about 40 Euro more than I expected. The manager, the moment he found out that I was perturbed, reduced the bill and let me know that he wants my return business. This was one of those 50/50 situations but the manager didn't want me unhappy. I really liked that. I saw several other suites in the hotel and they were all different and interesting; the provocateur suite on the 3rd floor of the dutch masters wing was a real cool suite that I'd want if I returned. Interesting design, bright and a great view. Two cautions -- when I checked out of the hotel, the valet put me into a taxi that wound up overcharging me to the train station telling me that there is a flat rate of 15 Euro anywhere in center city. I called the hotel afterward to let them know about this and to inquire if it were true and was told that I had indeed been overcharged (and for them to know about this so the next guest doesn't get the same deal). So don't assume that just because they put you into a taxi that you will be charged the correct rate; check before the taxi leaves the property. Second, the hotel's in-house handbook on the in-room iPad advertises a spa as of Fall 2011 and it ain't finished yet. Massages are given in your hotel room and the jacuzzi is an extension of the swimming pool at swimming pool temperature. One fellow guest was very irate about this; they gave him cocktails for 2 at the bar. I noticed though that the situation is honestly described on the hotel's website so I can't really complain. The hotel's gym is adequate. Third, if you hire a car and driver thru the hotel concierge, expect to be billed 90 Euro per hour. The service is being marked up quite a bit. That matters if you've booked a decent number of hours. But otherwise, the hotel deserves a rating of Excellent and it rates in the top 20% of city hotels.
- Official Description (provided by the hotel):
- De L'Europe in Amsterdam ,also referred to as The Grand Dame amongst Amsterdam's luxury hotels, is situated on the banks of the Amstel River right in the city center. Awarded as best hotel in The Netherlands by Conde Nast Traveler 2014, it is impossible to escape the city's rich history while staying at this iconic 19th century treasure. De L'Europe boasts a distinctive decor, enhancing each room and suite with a replicated Dutch Masters painting, hand picked in exclusive partnership with the nearby Rijksmuseum. Traditional old-charm co-exists with historic masterpieces in the grand Promenade, where the city's most authentic Afternoon Tea is served while river views provide a breathtaking backdrop to award-winning Bord'Eau (**), Hoofdstad Brasserie (Bib Gourmand 2014) and the authentic Freddy's Bar (Best Cocktail Bartender of The Netherlands 2014). ... more less
- Reservation Options:
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- Also Known As:
- De l`Europe Amsterdam Hotel Amsterdam
- Hotel De l Europe
- De l Europe Hotel