Delicate interior in a cosy manner creating a very nice atmosphere. Extremely welcoming and helpful staff makes a stay where you feel like home. Rooms are beyond what you would expect in Amsterdam. Definitely the hotel to return back to next time in Amsterdam.More
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I stayed at hotel vondel for a business trip recently and enjoyed the location very much as it's close to the office and my old flat when I lived in the city so I know the public transport and area very well.
I liked the idea of the room, such as the modern amenities, decent sized rain shower, and the tall bed. However, the cleanliness level was not up to par. I wasn't as bothered on the first night by the random stains and marks on the floor and chair because these things happen. As long as the bed is clean, I am happy enough. However even the bed was so so! The second night I figured they wouldn't have changed the sheets, but they had, and replaced them with a pair of stained blue/black sheets with moldy specks and these VERY large and noticeable stains were right near where my shoulder and head would go- and yes, even below the pillow so it's not like I could just cover it with the pillow. It was late when I got in, so I just threw a towel over all of it, but I felt so itchy while I slept and couldn't get a restful night of sleep as I couldn't figure out what the stains were and felt icky all night. I was also eaten alive by mosquitos despite keeping the windows closed... and had to try and hunt them down each night before bed. Amsterdam is a mosquito-y city in the summer, trust me, this is no surprise to me. But with AC in the room, why were the windows getting opened at all?? I had to go to a business meeting with my eyelid swollen as one got me square on the face while I slept.
Everything else seemed fine though- staff was really nice. Again, it has the potential to be even better if they'd go in and do a few updates/clean some things up.
Dear ElexSM,
Thank you for your review on Tripadvisor.com. We appreciate that you took the time to share your experience with us.
It is very nice to read that you've enjoyed hotels location and also the staff. We are always here to help our guests to find the best solutions to their needs.
We are sorry about the inconvenience with the mosquitos and the stains on the bedding. That is truly unusual that you had stains on your bed sheets because they are usually checked by the houskeeping personal to escape situations like this. We are going to inform the houskeeping that they have to pay more atention to details like that. And we are also sorry about the mosquitos, no matter how hard we try to keep them out of the hotel, somehow they manage to get in.
We are sorry about the inconveniences and we hope to welcome you back in Amsterdam and of course in Hotel Vondel.
With kind regards,
Ari - Team Hotel Vondel
Stayed here last week as wanted to try out a different hotel. Really loved the place. The location worked very well for me; hotel is centrally located and close to tram 5 to head out to WTC/financial district. Loved the "Huiskamer " (home lounge ) atmosphere: the cosy room, lovely restaurant, good breakfast, friendly service. Have booked my next stay already:)
Dear Lizdiscovers,
Thank you very much for taking your time to write a review on tripadvisor.nl.
It is very nice to read that you enjoyed your stay in Hotel Vondel as well that you have already booked the hotel with us for your next stay in Amsterdam.
Till your next visit and thank you for review.
Kind regards,
Ari - Team Hotel Vondel
My husband and I enjoyed our 3 nights 4 days stay in this hotel, we had a balcony and patio in our bedroom, our room is clean and cosy. great location. will recommend this hotel to friends and families.
Dear Janedb13,
We would like to start by thanking you for this great review, with many kind words.
It makes us more than proud to read that you had a relaxing stay and that you enjoyed the room and our fantastic location!
We are very happy to read that you are going to recommend us to your friends and family.
Again, a big thank you and if travel brings you back to Amsterdam please feel free to come back another time!
Best Regards,
Kaylee - Team Hotel Vondel
The hotel staff were friendly and we were upgraded from basement to the top floor on arrival which was nice and it even included a jacuzzi bath. The hotel is also located pretty centrally. However I would say it was quite expensive for what it was - could do with a lick of paint - curtains were damaged and carpet had a rip in Amsterdam is a cracking place though!
Dear Olivia D,
Thank you very much for staying in Hotel Vondel and writing us a review on Tripadvisor. It is highly appreciated.
It is very nice to read that you liked your upgrade to an executive room with jacuzzi and the location of the Hotel.
Did you know that our restaurant serves breakfast, lunch and dinner?
Please come and visit us again when you are back in Amsterdam.
Kind regards,
Willemijn - Front Office Supervisor
Our travel agent found this hotel for us and we weren't disappointed, its rather quirky, spread over seven (?) terrace houses and we were on the 5th flr in a junior suite, which was fabulous after a very long flight. Yep there's a lift! We didn't use the in-house restaurant but preferred to explore the neighbourhood and found Hap-Hmm and The Pantry nearby. Curiously there is an oversized spa-bath and a dinky little shower in the bathroom but overall quiet and comfortable, with good wifi.
Dear TazzaT,
Thank you so much for your review on Tripadvisor.com. We appreciate you have taking the time to share your positive experiences with us.
You are totally correct with the number 7. In fact the buildings are from the 18th century and where normal houses before we mad it an hotel.
We will make sure that everyone of the staff will receive your compliments.
Please come and visit us again when you are back in Amsterdam.
Kind regards,
Willemijn - Front Office Supervisor
