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“Excellent location, average rooms, could do with being refurbished!”

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XO Hotels City Centre
Ranked #298 of 372 Hotels in Amsterdam
Reviewed August 9, 2014 via mobile

Arrived to be directed out room, a double room dome lots of little corridors, past the staff room to the basement! The room absolutely stank! It smelled damp and like someone has urinated all over!! We couldn't stay in that room so asked for another. All they had was a twin so we just took that. When we mentioned the smell they said the basement had recently flooded and that's why it stank!!
The hotel is quite grubby with stained carpets and dirty walls. The room itself (the twin) was but too bad. It was very basic but at least it was clean.
Due to the location it can get very noisy, especially with the window open but that's what we expected with it being so central.
It's only 5 min from central station and is about 2 streets away from the red light district so a busy location but ideal for anyone wanting to be central.
If it was cheaper I would say it's a great hotel for a cheap holiday but I think it's a bit overpriced for what it is.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Laura462230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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550 - 556 of 1,637 reviews

Reviewed August 8, 2014

great location, BUT.....!!! overpriced and definitely not 3 star and the pictures on the web do not give an accurate overview of this hotel. Despite booking well ahead we were given a crappy excuse for a room with two single beds with overly soft mattresses pushed together. At least there is an air conditioner we thought, until we noticed that thought there was a unit on the wall it was not wired in - a work in progress possibly. TV was dark and could only see 2-3 of the channels barely adequately. However the worst aspect was the continual gurgling and foul smells emanating from the bathroom, which filled the room and was very unpleasant to come back to after a day out. Not to mention that we were given 2 cheap disposable plastic cups in the bathroom that we assumed would at least be replaced daily - WRONG! I am happy to rough it, but object to paying good money for a miss- represented and overpriced dirty smelly hotel

  • Stayed: August 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Kimbocider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2014

Safe and secure place to sleep and chill out! Comfortable sleep but a little too warm (although it was July). Unfortunately there is no air con but the room was equipped with two fans which saved us from a grisly heat related death :L Rooms are lovely, clean and spacious, with a free safe, and free wifi. There was a flat-screen TV on the wall with a remote, and there was a kettle and tea, coffee and sugar provided (but no milk, so pop down to the supermarket a couple doors down and get some water and milk). Unfortunately no fridge but we we survived. There was a spare pillow in the wardrobe and a needle and thread, along with a bible and some coathangers. The bathroom was lovely with a big walk in shower and came with towels, a hairdryer and miniatures of shampoo/shower gel and soap, and shower caps. Staff were pleasant and let us check in early, although the room wasn't ready so we couldn't get keys till later, but we were allowed to leave our luggage in a locked room until then.

Room Tip: In Summer opt for a room with a window facing East or North to avoid excessive heat!
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  • Stayed: July 2014, traveled with friends
    • Value
    • Location
    • Service
Thank jenibob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2014

Its at a walking distance from the Amsterdam central station, the red light district & the dam square. So thats the perfect location to explore Amsterdam. The staff is friendly. The rooms are small. At 125€ per night including breakfast its a bit overpriced.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
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1  Thank ParinChheda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2014

This hotel is situated in a very busy, noisy, litter strewn part of Amsterdam immediately adjacent to the red light area. However, it is a brilliantly central location, just 5 minutes walk from the central railway station. The busy, hard working reception staff greeted us warmly and gave us directions to our room. As previous reviews have stated, we can confirm that the hotel is somewhat shabby, with stained carpets and some dubious smells from previous dripping ceilings. However, our room was large (a superior twin), with an excellent bathroom, and comfortable, clean bed. Due to the location of the hotel, do expect noise from the streets outside from young revellers until the small hours - and the builders start working on the building next door at 7am! The breakfasts were very good, with lots of choice, in a nice dining room with pleasant staff. We had a problem with the air conditioning unit, (left on overnight due to very humid weather) which dripped to leave a pool of water about 2cm deep on top of the wardrobe, and also soaked the carpet. We reported this to reception, who were very laid back, and said this was a known isue in our room and was 'normal'. Apparently someone had put the remote control for the air-con back in the room by mistake. As we saw some guys from an air conditioning firm on site we were hopeful of it being fixed. However, we returned to the hotel in the evening to find the water still on the wardrobe! We asked at reception for it to be mopped up, but were issued with towels and did it ourselves! We never did find out if it got fixed - we just used the large electric fan in the room instead. On reflection we should have been more aware of the type of hotel we were booking, (and were put on our guard a day or two before we left when we read recent reports on trip advisor!) but it was featured in a UK brochure we had previously booked from, so thought it would be OK. We don't feel we are particularly fussy, but found the standards here fell short of what we would have expected ffrom a 3* hotel.

  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank ResidentinUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2014 via mobile

Friendly staff
Excellent and cheap breakfast
Clean
Small room but very modern bathroom
Feels like they were in midst of an extended renovation whilst still operating.
Bigger lift than usual for a European old hotel. 6 person.
Free WiFi in rooms plus TV doubles as computer screen with remote wireless keyboard.
Room 115 faces street and apart from musical church bells, sound doesn't intrude closed window.

Cons
..  Very Small rooms, air con just being installed. Little space for two suitcases.

Room was warm during summer but fan supplied. Newly installed Air con should be operating soon .

Stayed: August 2014, traveled with friends
1  Thank raffys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2014

Me and a few mates went to the Tulip Inn last week. It was an ideal location next to practically EVERYTHING!!! The staff are very helpful and approachable when we had any enquiries. There is some discount leaflets in the lobby too where you get money off the Heineken Factory experience (which is worth the money) and some money off a local bar crawl (would recommend, we done it twice) !!! Rooms were very clean and the value for money was great. The only downside was some bells from a nearby church went off all week every 15 minutes without fail, even throughout the night.
Was a brilliant trip and would definitely recommend !!!

  • Stayed: July 2014, traveled with friends
    • Value
    • Location
    • Service
1  Thank Bcox93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about XO Hotels City Centre

Address: Beursstraat 11 - 19, 1012 JT Amsterdam, The Netherlands (Formerly Hotel Terminus)
Location: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen)
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Wheelchair access
Hotel Style:
Ranked #298 of 372 Hotels in Amsterdam
Price Range: $117 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — XO Hotels City Centre 3*
Number of rooms: 110
Official Description (provided by the hotel):
Amsterdam is a great choice for travellers who are interested in food, nightlife, strolling and visiting museums. To view the beautiful canals with a canal cruise, for which Amsterdam is so famous, you just walk out the street. Around the Central Station you can find many canal cruise companies. The rooms at XO Hotels City Centre each have a slightly different shape and atmosphere because they are spread over 11 historic 18th-century buildings. Our rooms are equipped with free WIFI, telephone, TV and a private bathroom with bath or shower, toilet and guest supplies like shampoo and bath gel. Every morning you can enjoy our extensive breakfast buffet, which our breakfast team sets ready for you. Our friendly 24-hour front desk staff is at your service to help you with all your questions. Our professional team will assist you on your arrival and during your stay to enrich your time in Amsterdam. ... more   less 
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Also Known As:
Tulip Inn Amsterdam Centre Hotel Amsterdam

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