This was our third hotel on a European tour. It was a our least favorite for several reasons. The positives: The location was great! We found it easy to navigate either walking or by tram to any location. The staff were very friendly and we enjoyed having the complimentary drinks in the lobby and coffee and water in the room. Also, the bed was large and comfortable. We were also allowed to check in early when our train arrived early in the day. The negatives: We were placed on the first floor on the busy street side. We talked to the front desk about the street noise and they asked us to stay to "try it out", neither my husband or I like to cause trouble so we stayed put after that even though it was not enjoyable. That was paired with no air conditioning and the need to keep the windows wide open. Even during the day hours we could not hear ourselves think with the window open which was required or it was too hot. We stayed 4 nights, one of which was a world cup soccer game with the Netherlands which we slept with the window closed to try to sleep and spent the night roasting in our room. Another negative was that the bathroom was not clean. It smelled bad, there was mold in the shower, the floor wasn't clean (I found a coffee stir stick from another guest on the floor) and it was dirty/sticky. The hotel lobby and first floor smelled like sewage for two of the days we were there, then we were awoken one day to a sewer truck outside our window with a tube hooked up to the building draining the tank. It filled our room with a very offensive smell that could not be gotten rid of for hours. The first night we plugged in our cell phones to charge overnight and were disappointed to find out that all of the outlets were connected to the light switches. If the lights are off, the outlets were off.
The shower was too small for my 6'3" 260lb husband for some reason there was a tub fixture right in the way of where you would stand to be under the water stream. It appeared this was a problem for others because the fixture had been previously torn out of the wall. There was also a bar to hang on to in order to pull yourself out of the tub and this was also not attached and had been torn out of the wall. I was concerned about the bacteria that was forming and the water that was pouring into the wall behind these fixtures. My guess is that might have been contributing to the foul smell in the bathroom. Also, whenever my husband or I sat on the toilet it made a sound as if it was going to detach from the wall.
I loved the location and we did not let these things affect our vacation in a negative way. However, I would suggest to the Albus to step up their cleaning and maintenance routine. Put more information about their lack of air conditioning on their website, and also to talk to guests about the noise before putting someone front and center to the street activities. We stayed in hotels of similar price in Brussels and Paris and we had a more pleasant experience
- Official Description (provided by the hotel):
- The Albus is a four star design hotel where you can experience the vibrancy of central Amsterdam from your doorstep and unwind afterwards in our luxurious rooms. The Albus is located in the historical heart of Amsterdam within the famous Canal Belt and next to the most prestigious part of Amsterdam: The Golden Bend. You’ll be 2-10 minutes away from to the 4 main squares: Rembrandsquare, Leidsesquare, Damsquare and Muntsquare. ... more less
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- Also Known As:
- The Albus Hotel Amsterdam
- Albus Grand Amsterdam
- Hotel Albus Grand