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“Small rooms no air con but first class”
3 of 5 bubbles Review of The Albus

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The Albus
Ranked #65 of 364 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersPlatinum level
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Small rooms no air con but first class”
3 of 5 bubbles Reviewed August 18, 2012

Very warm in august in hotel really needed air con. And a smoking room would of been perfect great location though and we would defiantly recommend the pizza place next door to the hotel corridors very dark lit but other than that hotel was perfect and we would defiantly come back but at a cooler time of the year

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve7865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,852 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (337)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
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  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 17, 2012

Me and my fiance have just returned home from a 2 night stay at The Albus. We were overall very pleased with this hotel. Location was brilliant and most tourist attractions were within 10mins walk. Just around the corner from clubs, cafes and coffee shops, tram stops just outside and flower market opposite. On arrival the staff were very friendly and helpful, offering to carry our bags (which I thought was very sweet). As we were celebrating my partners birthday and our recent engagement, they immediately made us feel special and even brought a little surprise to our room (wine and chocolate desert) which was delicious! The rooms were cute, modern and very clean. The bed was unbelievably comfortable (too comfortable as I cud have slept the whole holiday away haha). The Rain shower was lovely and the bathroom very clean and modern. The only down side was no aircon but we did have a good fan and with the windows open, it is bearable. Free Wifi and tea/coffee was a nice touch and a bottle of water in the room. Would definately recommend this hotel and would stay here again if we return to Amsterdam.

Thank you for making our stay special.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jorip85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schwetzingen, Germany
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed August 16, 2012

I saw the negative reviews but decided to stay here. My wife and I were very happy with the hotel and would plan on staying here again if we go back. The customer service was great, we could not print off our return train tickets so the front desk offered to print them off for us. The one negative, but turned out to be a positive was the breakfast is expensive and we found this amazing hole I the wall breakfast place. Although we did not eat at their resturant for dinner, our next trip we plan to it sounds like it will be amazing!
If you visit Amsterdam consider a stay here!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheTraveller1522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zürich, Schweiz
1 review
5 of 5 bubbles Reviewed August 13, 2012

This wonderfull new design Hotel is locaded in the heart of amsterdam. The friendly and realy helpfull staff either at the bar, the restaurant and also at the reception makes your stay like feel at home from the 1st minute. i just can say good things about "The Albus" since i would book again a room there wile i be next time in Amsterdam.

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swisshandmade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albushotel, Owner at The Albus, responded to this review, August 17, 2012
Hello precious guest,

Thank you very much for sharing your positive experiences. It's great to hear that our team has prooved its service skills and passion for hospitality during your stay!

We hope to welcome you back in The Albus soon!

With kind regards,

Lisa Jurgens
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed July 30, 2012

Two main points to be made:
1) The staff at this hotel are so rude and need some basic manners! The majority had such attitude and were very unhelpful.
2) We had a standard double room which was so small that it couldn't even fit a full double bed inside!
Certainly would not recommend this hotel, it's not even a good price!

Stayed July 2012, traveled with friends
Helpful?
2 Thank Carly296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albushotel, Manager at The Albus, responded to this review, August 1, 2012
Dear guest,

I am sorry that our team has not has been albe to meet your expectations! I am very shocked by your comments, especially because we consider guest service in The Albus as one of our stronger values as you also may read in previous reviews on this website.

Therefore I urgently request you to e-mail me more details about your encounters with our staff on lisa@albushotel.com. We are always trying to improve where possible and in this case it would be very helpfull if you could provide me with some concrete examples to address the concerning staff members and take further actions where needed.

Again, I apoligize for your unpleasaent experience and I hope to get in touch soon!

With kind regards,

Lisa Jurgens
Deputy Manager
lisa@albushotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 bubbles Reviewed July 24, 2012

The simple fact the rooms have not A/C makes it a 3-star hotel to say the most.
Also, the beds are the worst I have ever experienced and who suffers from back-ache like myself should be staying well clear of this hotel or your back is going to be in pain for weeks after (and even during) your stay.
The bathroom looked quite old and would have needed to be freshened.

On the plus side;

The service was generally good to be honest, had a room that faced a loud street and was promptly changed upon request. Apart from that the staff were always willing to help and polite.

The breakfast was huge and good (though expensive)

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GioinoS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albushotel, Manager at The Albus, responded to this review, July 25, 2012
Dear valuable guest,

Thank you very much for your nice compliments about our team and our Blissful Breakfast! Service is our main focus in The Albus and I am glad we have met your expectations!

On the other hand I am very sorry to read that you did not like our beds. Maybe this comes as a surprise to you, but most of our guests (including myself) do just love the matrasses which are made from special astronautes foam that forms to your own body shape. We also get a lot of requests from guests who want to purchase our extra big pillows or comfy bed linen!

I hope your back is doing better and I am thankful that you did mention the plus sides of your stay with us as well. And secretly I do hope to welcome you again in The Albus another time, although I am afraid we will keep the current high quality mattrasses for a while.

With kind regards,

Lisa Jurgens
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed July 22, 2012

I found the Albus on tripadvisor and stayed there. Let me stay the location is great and the hotel is not for older people like me. The hall-ways are dark when you get off the lift. A real modern look. Must have good eyes. Not enough good lighting and counter space in the bathrooms. We had 3 people. We moved from the front of the hotel to the back for 50Euro's more for a suite, it was worth it since the tram is right in font of the hotel. No A/C in the rooms The manager was wonderful and staff in getting us around town, tickets for boat tour. etc, just ask. Again, I want to thank the manager for moving us to the back of the hotel, out of street noise. There are a lot of places for breakfast under 20Euro's around the hotel. Starbucks is just a few short blocks away. Free coffee at the hotel. The rooms were clean and cleaning staff were helpful.. God attitude by all staff. I was there for 3 nights.

Room Tip: No bed bugs
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Noelehua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albushotel, Manager at The Albus, responded to this review, July 25, 2012
Dear experienced traveller,

Thank you for sharing your experiences on Tripadvisor and thank you for your nice comments on our staff. I will proudly forward these to our Front Office Manager Katja.

I must admit that we keep our corridors less lightned to create a sort of mysterious atmosphere. I am sorry that it has been a little to dark for you! Hopefully it will not hold you back from visiting Amsterdam again and enjoy the hospitality of our team in The Albus!

With kind regards,

Lisa Jurgens
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Albus

Property: The Albus
Address: Vijzelstraat 49, 1017 HE Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Amsterdam
#32 Business Hotel in Amsterdam
#45 Luxury Hotel in Amsterdam
#51 Romantic Hotel in Amsterdam
#64 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Albus 4*
Number of rooms: 75
Official Description (provided by the hotel):
The Albus is a, recently renovated, trendy four star Superior design boutique hotel with 75 rooms that is well located within the famous Canal Belt and a short walk from Dam square, Leidse square, Rembrandt square and many well-known museums. Whether you’re in Amsterdam for business or leisure, this hotel is an excellent choice to explore this lively and vibrant city. Experience a service that’s out of the extraordinary and personalized. Provided by the professional yet down-to-earth friendly hotel staff. Each room in the Albus Hotel Amsterdam City Centre is fully equipped with the newest energy-saving air conditioner system, a 32-inch flat-screen TV, an in-room Nespresso machine with complimentary cups, a safe with laptop charger, free wi-fi, heavenly beds lined with high quality cotton bed linen, luxurious mattresses filled with a combinations of rubber/foam, super snug big pillows for optimum comfort and designer chairs so you can emerge yourself in one. You will feel a sense of bliss when stepping into the gorgeous bathroom. Equipped with a 30 cm rain shower, luxurious toiletries, fluffy towels and bathrobe. The sink-module is one of a kind and especially designed for the Albus. This environmentally friendly and Green Key Gold certified hotel provides complimentary, fast and secure wi-fi throughout the hotel to keep your social networks updated or to let you work with no fuss. Start your day with a generous breakfast buffet with a variety of local and organic products. From healthy tidbits like cereals and grains, fresh fruit, soya milk, Dutch treats to homemade pancakes and fried eggs. We serve Fairtrade and UTZ-certified coffee and tea. Don’t leave Amsterdam without having tried the tantalizing creations of Restaurant Senses by Lars Bertelsen. A top-notch restaurant that prepares an unconventional and creative tasting menu. Ingredients are chosen carefully. Daily fresh and sustainable products are being used. Choose from the monthly alternating 3 to 6-course tasting menu for lunch or dinner and embark on your own voyage of discovery. The Albus is easily accessible by public transport, taxi or with your own car. Take tram 16 from Central Station to Keizersgracht. Walk 50 meters back over the bridge. On the right hand you will find The Albus. We provide Valet Parking for €35 a day, every consecutive 24 hours it’s €20. ... more   less 
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Also Known As:
The Albus Hotel Amsterdam
Albus Grand Amsterdam
Hotel Albus Grand

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