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“great location”
4 of 5 bubbles Review of Hotel Citadel

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Hotel Citadel
Ranked #107 of 364 Hotels in Amsterdam
england
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“great location”
4 of 5 bubbles Reviewed August 28, 2013

Just got back from staying at this hotel. Very clean room however a bit noisy as we had a front room . The staff were all very pleasant, the breakfast was good. Would stay here again if we visit Amsterdam again.

Room Tip: Would suggest a room at the rear of the hotel as it would be much quieter.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lancer55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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854 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Millis, Massachusetts
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 27, 2013

We stayed at the Citadel in Amsterdam for two nights in May 2013 and we would go back again. The room was not fancy but very adequate with two comfortable beds and nice big windows, which made it feel spacious. The location was great, in a nice area, and the lady at the front desk was wonderful to us. The price of the room was reasonable with breakfast included. Breakfast was pleasant and we even enjoyed a glass of wine in the lounge on one occasion and another time we had tea there in the afternoon. We were pleasantly surprised to find that there was no charge for the wine or the tea. Also the airlines had lost my luggage and the lady at the front desk watched out for it to be delivered and then brought it up to our room after nine at night. It was a pleasant stay for us.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PeggyDW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed August 15, 2013

I booked a single room for 1 night while travelling to Amsterdam for business. I picked this hotel due to location to train station.

The room was tiny and very noisy from the street traffic outside. The bed was small (a sleeping bag on the floor might have been more comfortable). Wifi did not work in room and only worked for a short time in reception, so I was unable to work. Breakfast was uninspiring. Very expensive for what you get.

Worst of all I was tricked into paying for the room prior to seeing it - probably as I would not have accepted the room if I had seen it first - do not make the same mistake!

Last time I stayed at the much more modern holiday inn express sloterdijk and it was much nicer with friendly staff, quiet rooms, working internet and a better breakfast - plus only a max 10 mins on train from central Amsterdam!

Room Tip: Pick another hotel. Don't pay the bill till you have seen the room. Avoid a street facing room u...
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jimbo1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
86 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed July 20, 2013

We spent 1 night before cruise. Had a room on the top floor looking over the street. Very comfortable and big windows letting in lots of air. Kept windows open all night letting in lots of warm air. Staff could be friendlier and breakfast OK but could be better quality. Beware: order your own taxi as we paid 20euros to go to passenger terminal - a 5 minute drive. They appear to call a private company and seem to know them well. Next time we will walk!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
3 of 5 bubbles Reviewed July 11, 2013

we had booked a non-smoking room, however the room stank of smoke, and the hotel was fully booked, so we couldn't change rooms. A lot of noise from the street and no air-conditioning. At each breakfast, some of the food had ran out and nothing more came during the time we ate. Staff not very helpful/friendly. OK location.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Hanna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Citadel

Property: Hotel Citadel
Address: Nieuwezijds Voorbrugwal 100, 1012 SG Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #107 of 364 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Citadel 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Citadel Hotel Amsterdam

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