The Casa 400 is a pleasant glass-box type of hotel. Staff are very friendly and the rooms clean and comfortable (although the absence of a box of tissues was a bit baffling). My stay was mostly fine, but my arrival was not. Reaching the hotel at around 9pm after a long journey from Glasgow, Scotland, I was tired and hungry and just wanted a quick meal before collapsing into bed. I went straight to the restaurant and ordered a chicken dish. 45 minutes later I was still waiting. A waitress came to tell me that it would be "another five minutes" but shortly afterwards the head waiter told me there had been "an accident" in the kitchen and that my meal had been ruined. A new meal was on the way, but it would take another eleven minutes. Eventually - at 10.10, by now after the restauranmt had officially closed - I got a barely-cooked plate of chicken and no apology. I would have expected a gesture of some sort - a drink, a reduction in the bill, an offer of a complimentary sweet or coffee at least. But nothing. And it was over-rpiced for what it was - no rice, potatoes, chips or anything like that was included. My advice - stay in the hotel but avoid dinner!!!
- Official Description (provided by the hotel):
- Hotel Casa Amsterdam is a unique brand new three star hotel in Amsterdam. The hotel offers many facilities for a pleasant stay. Service and hospitality are important factors at Hotel Casa Amsterdam. You will feel more than welcome. All rooms are light and spacious and are equipped with free Wi-Fi, a flatscreen TV, a refrigerator and an en-suite bathroom. "Experience a reliable and creative hospitality at Hotel Casa Amsterdam!" ... more less
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- Also Known As:
- Casa 400 Amsterdam
- Casa 400 Hotel