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“Great location with Helpful staff”

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Ibis Amsterdam Centre
Ranked #144 of 373 Hotels in Amsterdam
GreenLeadersSilver level
Reviewed November 7, 2013

Great location directly next to Central Station. Fantastic if you have an early morning train to catch! Checkin at 10am was easy and fast. Even though they did not have a single room ready, they gave me a double immediately.
Room was modern, clean, with good bedding, small desk, wi-fi and bathroom. However two people staying in this room would find it too small and only a close couple traveling very light would be comfortable. Also the breakfast was meager and way overpriced. 16¤ for coffee, roll and jam! The coffee in the lobby was very pricey too.

Room Tip: Street side was noisy with taxis honking. Try the train station side for better sleep.
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  • Stayed: October 2013, traveled solo
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Thank BurgerHunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DennisRullens, Manager at Ibis Amsterdam Centre, responded to this reviewResponded November 11, 2013

Dear BurgerHunter,

Thank you for posting your thoughts on Tripadvisor.

I'm happy to hear you enjoyed your stay with us and that you experienced our staff to be helpful. It's always nice to receive such positive feedback!

I'm sorry to hear you found the breakfast overpriced, but please allow me to point out that our breakfast buffet has a lot more on offer than just coffee, rolls and jam. There's a wide variety of (also typically local) spreads, cheeses and assorted meats, different kinds of bread and hot items like egg, sausages and baked beans.

Thank you again for your feedback and hopefully we can welcome you again in the future!

Best regards,
Dennis Rullens
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,901 - 1,907 of 5,188 reviews

Reviewed November 4, 2013 via mobile

We checked in last night for 2 nights. Travelled from Brussels via thalys train. It is located right at the right hand side from the main exist of the station. Abt 3 mins walk.
Ruben, the counter staff checked us in. He is really a helpful staff. Glad to meet such a nice smiling face after a long journey travel,especially that i was travel from london before. Londoners do not smile a lot and obviously not very friendly..
Room is small but functional. Just like many ibis hotels worldwide. Good for the value and location. But as compared to others ibis hotel that i used to stayed before. This one has the smallest toilet :)
From the hotel location. Walking distance to Dam Sqr and Red light district. It is also walking distance to many canal cruises which u might want to take.

Stayed: November 2013, traveled with friends
2  Thank Ultraman87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DennisRullens, Manager at Ibis Amsterdam Centre, responded to this reviewResponded November 11, 2013

Dear Ultraman87,

Thank you very much for your review on Tripadvisor.

I'm happy to hear you enjoyed your stay with us in one of our 'cute' rooms.

It's always nice to receive compliments of our staff. I will pass your kind words on to Ruben, he will be delighted to hear you enjoyed his smile and assistance!

Thank you again for posting your thoughts on here. We're looking forward to welcoming you again in the future!

Best regards,

Dennis Rullens
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

stayed at this hotel for 2 nights, very clean, comfortable hotel with good breakfast and excellent staff. we requested to change our room which was done immediately despite of high occupancy. wash room was very clean, rooms were of good size and with good sound proofing...wifi was very fast. will definetly stay at this hotel again.

  • Stayed: September 2013, traveled with friends
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2  Thank fuzon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DennisRullens, Manager at Ibis Amsterdam Centre, responded to this reviewResponded November 11, 2013

Dear fuzon,

Thank you for choosing Ibis Amsterdam Centre.

I'm happy to hear everything met your expectations and that you experienced our staff to be excellent!

Hopefully we can welcome you again in the near future.

Best regards,

Dennis Rullens
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Accorhotels.com
1  Thank Andrew G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DennisRullens, Manager at Ibis Amsterdam Centre, responded to this reviewResponded November 11, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 2, 2013

Quick business trip in Amsterdam this made an ideal base next to the station. Staff were friendly and helpful. You have to remember this is big hotel with lots of people coming and going and great for a short trip. The WIFI was fast and the beds were comfortable. I didn't try the breakfast as after looking on the breakfast floor decided it was a bit chaotic and over priced at €16 but I'm sure it suits many people. There are plenty of places nearby. Bar staff were friendly and I would recommend for a short stay. They could use with an express card drop on check out if possible

  • Stayed: November 2013, traveled on business
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1  Thank davidjlawrence354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DennisRullens, Manager at Ibis Amsterdam Centre, responded to this reviewResponded November 3, 2013

Dear davidjlawrence354,

Thank you very much for your kind words on Tripadvisor!

I'm happy to hear you enjoyed your stay with us. It's good to hear you found the Ibis Sweet Bed to be comfortable and the staff to be friendly and helpful.

We will take your suggestion for an express card drop into consideration. We prefer to say goodbye in person and make sure that every single guest had a nice stay, but I can understand that for a business guest who's checking out early, an even faster system would be a good addition.

Thank you again for your feedback and we're looking forward to welcome you again in the future!

Best regards,
Dennis Rullens
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2013 via mobile

We came to Amsterdam from Newcastle on the Friday night and when we arrived the hotel is lovely and clean. Our room on 1st opinion was small but great as we where only staying two nights and we just needed a bed and bathroom. On both nights I slept like a baby as the bed was so comfy and most of us in our party agreed. The only down fall was I was woken up twice on the second night to the stairs door being slammed then somebody slamming there room door. We where at the end of the corridor in our room.I am a really heavy sleeper but to be woke up by that was scary especially when your in a different country. Hotel staffed where excellent but one of the bar members seemed to have an issue. Overall fantastic experience!

Stayed: October 2013, traveled with friends
1  Thank Michelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DennisRullens, Manager at Ibis Amsterdam Centre, responded to this reviewResponded November 3, 2013

Dear Michelle D,

Thank you very much for your review on Tripadvisor.

I'm happy to hear you experienced our Ibis Sweet Bed to be the most comfortabel bed you've ever slept in! And a comfy bed is of course very important when sleeping in a hotel :-). It's also nice to hear the staff were excellent; I will pass your compliments on to them.

I'm sorry to hear you were woken twice by slamming doors. In October we experienced a heavy storm, incidently causing some draft in the corridors; maybe this caused the doors to close louder than normally. My apologies for the inconvenience.

You also pointed out that one of our bar members seemed to have an issue. This surprises me since the service in our bar normally is experienced to be very good. Please feel free to contact me directly (h1556-dm@accor.com) to provide me with some more details; that would only help us to improve our service at the bar.

Thank you again for your feedback. We're looking forward to welcoming you again in the future.

Best regards,

Dennis Rullens
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2013

Stayed here with family earlier in the year and have to say fabulous location and all worries about train noise we unfounded. Ate in the small but helpful bar/restaurant and really enjoyed the atmosphere and the quality of the food.

  • Stayed: February 2013, traveled with family
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1  Thank Nige011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DennisRullens, Manager at Ibis Amsterdam Centre, responded to this reviewResponded October 31, 2013

Dear Nige011,

Thank you very much for choosing Ibis Amsterdam Centre.

I'm happy to hear you enjoyed your stay with us!

Hopefully we can welcome you again in the near future.

Best regards,
Dennis Rullens
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Amsterdam Centre

Address: Stationsplein 49, 1012 AB Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#22 Green Hotel in Amsterdam
#91 Family Hotel in Amsterdam
#110 Romantic Hotel in Amsterdam
Price Range: $124 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Amsterdam Centre 3*
Number of rooms: 363
Official Description (provided by the hotel):
Paul van Ommen, the manager of the ibis Amsterdam Centre hotel, would like to give you a very warm welcome.At the ibis Amsterdam Centre, you are in the middle of the action. The city centre is at your doorstep. Within walking distance you will find the famous dam square, the red light district, historical canals and hundreds of bars and restaurants. Right in front of the hotel there are trains, metros, buses, canalbuses and trams to take you to museums, the airport (15min), the Rai convention centre and the Anne Frank house.The hotel offers 363 modern, convenient rooms equipped with all the necessary facilities such as a hairdryer, tv, Free WiFi, glass fibre internet, safe and phone (a water kettle can be borrowed at the reception desk).Feeling hungry? Breakfast is served daily from 6am to noon; our restaurant is open until 10:30pm and a variety of snacks and sandwiches are available 24/7. After a long day of exploring the beautiful city, you can relax and enjoy a hot or cold beverage in our stylish bar, while having a view on hundreds of bicycles. Our friendly employees welcome you until 1am.We’ll see you soon at the ibis Amsterdam Centre! ... more   less 
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Also Known As:
Ibis Amsterdam Centre Hotel Amsterdam

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