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Ibis Amsterdam Centre
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Reviews (5,479)
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2,165 - 2,170 of 5,479 reviews
Reviewed August 21, 2013

We stayed at Ibis Amsterdam for two nights and we made our reservation through the official website of the chain. The main reason for staying there was the location

Our first impression at the check in was really professional. The desk was full and a nice lady come to us and she took us in a desk just next to the reception(Concierge desk). She was more than good and really helpful. She explained everything about our reservation & hotel and she gave us the 504 room with view to the train station.

The room was really clean with nice views. It was a little bit noisy if you wanted to have the window open.

I highly recommend this hotel

  • Stayed: August 2013, traveled with friends
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Thank mliapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DennisRullens, Manager at Ibis Amsterdam Centre, responded to this reviewResponded August 22, 2013

Dear mliapa,

Thank you very much for your review and recommendation!

I'm happy to hear you enjoyed your stay with us. Hopefully you liked our city just as much!

We're looking forward to welcoming you again in the future.

Best regards,

Dennis Rullens
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

Don't expect anything fancy and you will be more than delighted. Clean and well fitted rooms with a great view from the north side windows. Friendly staff and exemplary service. Overall good no-nonsense hotel. The location close to the city center and the Centraal railway station (it definitely can't get any closer to the station) are definite plus points.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank anuraag01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DennisRullens, Manager at Ibis Amsterdam Centre, responded to this reviewResponded August 21, 2013

Dear anuraag01,

Thank you very much for your spot-on review!

I'm happy to hear you enjoyed your stayed with us and that the service was up to par.

We're looking forward to welcoming you again in the future.

Best regards,

Dennis Rullens
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

Good, comfortable, close to city and train and other transport, bathroom though was extremely tiny, overall very satisfied, air on not working but they gave us a fan when we asked otherwise would have been very hot, good internet

  • Stayed: July 2013, traveled as a couple
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Thank Ellen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DennisRullens, Manager at Ibis Amsterdam Centre, responded to this reviewResponded August 21, 2013

Dear Ellen F,

Thank you for posting your review on Tripadvisor.

I'm happy to hear you enjoyed your stay with us.

I'm sorry to hear the air cooling system in your room didn't meet your expectations. From your review I can only assume you stayed here during the heatwave we experienced in July. During this, for our country, extreme weather conditions, we were able to keep the rooms cool but with a little help of the curtains and an occasional fan. Good to hear this was sufficient for you. In less extreme weather conditions the room temparture is easy to control.

Thank you again for your feedback; it is very much appreciated.

Best regards,

Dennis Rullens
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2013

In what regards what I consider the most important when choosing an hotel (besides the price!) that is the location and cleaninless, this hotel is excelent, couldn't be better! By the way, WI-FI is FREE and the breakfast buffet (from 04 a.m. to 12 p.m) is great with excelent food and a lot of variety to choose from! Enjoy your stay, you'll not regret... IBIS is always a guarantee of a good service at the best price for the people that just want a comfort place to sleep. After all I travel to know another cities and cultures, not to stay in the hotel room watching television... And watch out for Amsterdam, it's such a lovely (and free) city that you might not want to come back anymore! ;)

Room Tip: I asked for a higher floor because I was afraid of the noise from the Central Station right next to the hotel. They gave me room 755 in the 7th floor and it was very quiet, the only inconvenient is that the hotel are in fact two buildings next to each other connected by a corridor. That means that from 5th floor to 9th floor, for instance, to go from the entrance/reception in the lower floor to 7th floor you have to take the elevator to 5th floor, get out, walk through the corridor to another elevator and go from 5th to 7th floor.
  • Stayed: August 2013, traveled as a couple
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Thank Raul_Cassola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DennisRullens, Manager at Ibis Amsterdam Centre, responded to this reviewResponded August 22, 2013

Dear Raul_Cassola,

Thank you very much for your kind words and spot-on review on tripadvisor!

It's always nice to receive such positive feedback. I'm happy to hear you enjoyed your stay with us in our beautiful and fun city.

We're looking forward to welcoming you again in the future!

Best regards,

Dennis Rullens
Operations Manager

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Reviewed August 17, 2013

This was a great hotel - room was fairly small but it was only for sleeping so it was perfect. Shower was nice and big. We had a great view from our room on the 8th floor in the Red Tulip building. We were a little concerned when we first arrived by the fact that our room was literally on the top of the train lines but we didn't hear them at all and it was good spot to watch the morning commuters.

The hotel is just a few mins walk from the Central Station which is great for getting too and from the airport. It is also a main terminal for trams so it is easy to get around although we tended to walk or cycle everywhere. Plan your tram use well - it costs 2.80 for an hour or 7.50 for 24hours.

Staff at the hotel were lovely. Really helpful.

Only issue we had was the breakfast. We decided on our last day that we would eat in the hotel. We hadn't paid for breakfast as part of our stay. Breakfast is 16 Euros each but was definitly not worth the money. We were expecting a buffet style cooked breakfast as explained to us when we enquired about having it on the last day. The selection was very poor - sausages that were more like hot dogs, eggs that had been completely overcooked then cut into slabs, scrambled eggs that were like pebbles and beans that were stone cold. The pastry selection was better with pain au chocolat and croissants. Meats and cheeses were also available. Personally we preferred taking a walk down a canal and finding somewhere to eat.

Free Wifi was also available in the hotel which was an added bonus.

We would definitely recommend this hotel just not the breakfast!

  • Stayed: August 2013, traveled as a couple
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1  Thank Liiiisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DennisRullens, Manager at Ibis Amsterdam Centre, responded to this reviewResponded August 19, 2013

Dear Liiiisa,

Thank you very much for your extensive review and recommendation!

I'm happy to hear you enjoyed your stay with us and that everything in the room was satisfactory.

Sorry to hear that the breakfast didn't meet up to your expectations. In case you're not satisfied with the quality of our product you are always invited to let us know immediately, so we can fix it right away. What you pointed out in your review is definitely not the quality we are aiming for and what we usually provide. I do offer you my sincerest apologies. Please rest assured we are taking measures to prevent this from happening in the future.

Thank you again for your comments. We treat them with the utmost seriousness. We are looking forward to welcoming you again in the future!

Best regards,

Dennis Rullens
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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