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All reviews free bar living room all inclusive concept pillow menu canal view flower market every afternoon lounge area wonderful hotel home from home rembrandt square breakfast was excellent boutique hotel rain shower walked everywhere coffee machine major attractions
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Reviewed 3 weeks ago

We had a four night stay in a Deluxe Canal View Room in late August/early September.
I really can't think of any aspect of our stay to criticize - Staff are English speaking, friendly and really helpful, the 'all inclusive' concept is excellent, our room was quiet, spotlessly clean and well equipped, and the bed really comfortable. And the view over the Canal was quintessential Amsterdam. Location is very good indeed - easy walking distance to all the major attractions such as the Van Gogh Museum, Anne Frank House, Dam Square etc. And there's no shortage of restaurants to suit just about every budget or taste also within a five to ten minute walk.
In short, this hotel does everything it claims and does it well. It would be our first choice on any future trips to Amsterdam.

Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
1  Thank 399RichardP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkWBM, General Manager at Banks Mansion, responded to this reviewResponded 3 weeks ago

Dear 399RichardP,

Thanks for your kind words about Banks Mansion.

We loved to have you as our guest and are happy to hear that we were able to make you feel at home. This is why we love our jobs; we get the chance to make our guest happy and to make them fall in love with Banks Mansion and Amsterdam.

We are grateful to have guests like you and would be honored to welcome you back at our Mansion at any time.

With all the kind regards,
Mark Welbers. General Manager

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Reviewed 4 weeks ago

This is my 4th stay at this hotel and frankly I would not stay elsewhere when I visit this lovely city. Partly because it’s location is so central to the centre of the city but also the service is above and beyond my expectations. They want their guests to feel at home and the lobby does that with an open bar from 4:00pm to midnight. A kuerig coffee maker is available 24/7 as are waters, sodas. The hotel guests congregate in the lobby around 5:00pm for the cheese and meat tray brought out to stay off the hunger after a long day out and about.
The hotel is approximately a 15 minute taxi ride to the pier if you going on a cruise. It is two blocks from the flower market and 30 minute walk to the train station. The trolley to the station is at the end of the block and will get you to the station much faster.
My room was on the main floor this time facing the street and I must admit there was no noise. The beds are very comfortable. There is a room safe and this hotel does provide facecloths (so many European hotels do not).
Breakfast is included and the choices are plentiful and varied. Eggs can be made to order, freshly baked breads, local cheeses and meats, freshly squeezed OJ, fresh fruit, yoghurt enough to fill everyone’s needs for a day of exploring. There are many restaurants within a two block radius of this hotel for dinners as the Banks only offers breakfast.

IMO, if you want to be close to the main attractions in the old city, want to feel safe walking nearby at night, and want a good night’s sleep with service and ambience to feel at home then the Banks Mansion is where you should be.
A special thank you to the hotel receptionist Sharaine...your helpful service to me was outstanding.

Room tip: There is an elevator to the upper floors but it is small. 2 people and one large suitcase will fit at one time
Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
1  Thank JanG629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkWBM, General Manager at Banks Mansion, responded to this reviewResponded 3 weeks ago

Dear JanG629,

what a lovely review, thank you really much!!

I'm happy to hear that you came again to Banks Mansion and that the team made your stay again successful.
We love to take care of our guests and give them a home away from home feeling.

Don't hesitate to call us if there's anything we can help you with for your next trip. Let's celebrate your 5th visit the next time!!

One more time thank you for the review and hope to welcome you back soon.

With Kind Regards,

Mark Welbers, General Manager

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Reviewed 4 weeks ago

Let me save you some time, book this hotel. Just do it. It's on the perfect canal. It is close to everything you want to get to and great restaurants. It's on the #24 tram line, which just makes life easier. It was a wonderful stay and the hotel itself was great...and that is coming from a hotel snob.

Room tip: Pick a canal view room! I did and loved throwing open the doors and watching the boats go by...
Date of stay: September 2019
    • Location
    • Cleanliness
    • Service
1  Thank 535christin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkWBM, General Manager at Banks Mansion, responded to this reviewResponded 4 weeks ago

Dear 535christin,

What an amazing review! Thank you so much!

Reading this, truly makes our day! We definitely try our best to be an excellent hotel and our Full Service Concept is supposed to help us with it. It should make our guests feel at home as much as possible, next to our helpful and enthusiastic staff.

We hope to welcome you and your happy guests again!

All the best from Amsterdam.

Warm regards, Mark Welbers
General Manager

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Reviewed 4 weeks ago via mobile

The Banks Mansion really goes overboard with their service. The front desk staff helped us with directions, dinner reservations, tram tickets and one young lady even took time to help me with a problem I was having on my Uber app. The unlimited drinks, afternoon snacks and delicious cooked-to-order breakfasts are all included. Our room was very clean and spacious and we loved having the Nespresso machine and stroopwafels!

Date of stay: September 2019
Trip type: Traveled as a couple
Thank Karcau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkWBM, General Manager at Banks Mansion, responded to this reviewResponded 4 weeks ago

Dear Karcau,

Thank you for your review!

You have written such wonderful words, we very much appreciate it. We do always try to make our guests feel welcome and at home at our mansion. We are glad to have given you a comfortable feeling. Good to read you liked the full service concept very much!

Thanks again!

We hope to see you again sometime.

Warm regards
Mark Welbers
General Manager

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Reviewed 4 weeks ago

This is a great place to stay if you are in Amsterdam! This hotel is right on the canal and is a 10 minute walk to attractions such as the Anne Frank House.
Your hotel stay includes a wonderful breakfast- hot food cooked to order and a spread of cold foods- as well as an open bar available at all times. The rooms are on the smaller side, but comfortable and clean. The staff is welcoming and helpful.
Strongly recommend!

Room tip: Ask for canal view
Date of stay: August 2019
    • Value
    • Location
    • Service
Thank pickykelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkWBM, General Manager at Banks Mansion, responded to this reviewResponded 4 weeks ago

Dear pickykelly,


How wonderful to read through your review! Thank you for that! It is good to read that you enjoyed our special concept, the “home, away from home” concept! I will definitely tell my colleagues about your amazing review.

We hope to welcome you back in the future.

All the best from Amsterdam.

Best regards,
Mark Welbers, General Manager

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