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Reviewed October 18, 2017

Wow, our agent at Dimensions travel booked this place for us. It has a fantastic location on the stylish Herengracht canal within easy walking distance of the Museums, Amsterdam square, the Palace and just steps from the famous flower market. The rooms are large, spotless, quiet and comfortable. The breakfast buffet is fantastic, The Lobby has an open bar and wonderful charcuterie and cheese at Happy hour. The minibar in the room is complimentary and include gin, brandy and whisky decanters.

Room Tip: Ask for a high flor facing the canal
  • Stayed: September 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Drew K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, General Manager at Banks Mansion, responded to this reviewResponded October 19, 2017

Dear Drew K,

Thank you for taking the time to give us your feedback about your stay at Banks Mansion.
I'm happy to hear that you enjoyed the full-service concept and that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

Kind Regards,
Paul Buyser

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2017

Family of 6 adults visited and we all had a wonderful time, simply could not fault the hotel or the amazing staff for whom nothing was too much trouble. It felt like a family home not a hotel and we were reluctant to leave. Beds were extremely comfortable, nespresso machine and stocked fridge in room were lovely touches. Complimentary drinks included fantastic wine, spirits, beer and soft drinks. Its very centrally located, being a 12 minute walk from dam square and surrounded by lovely restaurants nearby. The Japanese restaurant directly opposite delivers room service and is highly recommended. Cant wait to go back

Room Tip: canal view rooms were lovely with huge opening doors for a great view
  • Stayed: October 2017, traveled with family
    • Value
    • Cleanliness
    • Service
Thank aquariusgirlDundee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, General Manager at Banks Mansion, responded to this reviewResponded October 19, 2017

Dear AquariusgirlDundee,

Thank you so much for this lovely 5 star review.
We are very happy to hear that you had a lovely stay with us and that you enjoyed our full-service concept. We are also very happy to hear that wou could made you feel at home. This is really one of the things that we try to maintain in our hotel.
We hope to welcome you back at Banks Mansion.

Kind Regards,
Paul Buyser

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Reviewed October 16, 2017

I can only agree with all the other reviews. The hotel is excellent, comfortable beds with a pillow menu and the free bar is an added bonus. The staff of Banks Mansion are so helpful and nothing is to much trouble. Top notch recommendations of where to eat as the hotel only serves a very good breakfast. Two members of the front desk team I must mention are Elizabeth and Elmo who were so understanding and helpful when I left some items on a dinner cruise vessel. I cannot thank them both enough. If you want a relaxing,peaceful hotel with excellent customer service and centrally located then this is the hotel to book. Hope to visit again soon.

  • Stayed: October 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank wrexhamfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, General Manager at Banks Mansion, responded to this reviewResponded October 19, 2017

Dear Wrexhamfc,

Thank you so much for this amazing review.
We truly appreciate your kind words about our staff.
It's definitely a boost for us every time we hear positive reviews such as this.
We will be sure to let Elsbeth and Elmo know that they made an impact during your stay. We hope to welcome you back to the hotel soon!

Kind Regards,
Paul Buyser

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Reviewed October 16, 2017 via mobile

This hotel offers brilliant friendly service with all sorts of bonuses such as an open bar in the lounge and a small chargeless bar in the room. The hotel is ideally situated with both Rijksmuseum and the old town areas walkable. We stayed for 3 nights and the hotel and staff were like a home from home almost immediately. The people from receptionist to cleaner, from kitchen to chambermaid, from manager to trainer were friendly and helpful. If we visit Amsterdam again, we'll definitely stay here again if we can get in!

Stayed: October 2017, traveled as a couple
Thank RoyCosway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, General Manager at Banks Mansion, responded to this reviewResponded October 19, 2017

Dear RoyCosway,

Thank you so much for this amazing 5-star review.
I am very happy to hear that our staff made your feel at home.
This is really one of the things that we try to maintain in our hotel.
Hoping to see you again at Banks Mansion.

Kind Regard,
Paul Buyser

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Reviewed October 15, 2017 via mobile

Banks mansion is in a great location to many sites. It’s a very walkable city, We had a great view of one of the canals. The only thing bad I can say are the rooms are quite small, and the shower is tiny. The bed was comfortable and the free alcohol was a nice addition in the lobby and rooms. Also everyday at 5 o’clock they brought out a nice cheese selection with bread and crackers.

Stayed: October 2017, traveled as a couple
2  Thank shahow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, General Manager at Banks Mansion, responded to this reviewResponded October 19, 2017

Dear shahow,

Thank you so much for your five star review!

We always try to make our guests feel at home away from home. Also our full service concept usually is a surprise to guests, which includes unlimited use of minibar, open bar all day long, breakfast, happy hour in the evening and more.

We hope to welcome you again in the near future!

Best regards,
Paul Buyser
General Manager

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