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“Unusual and Wonderful”
Review of Banks Mansion

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Banks Mansion
Ranked #10 of 366 Hotels in Amsterdam
Certificate of Excellence
Arcata, California
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Unusual and Wonderful”
Reviewed January 20, 2014

This hotel is one of a kind in my experience. From free mini-bar drinks/snacks to lavish wine and cheese hour each evening, this stay was full of nice surprises. Location is central and pleasant. Room was comfortable though a bit quirky. A bit more storage space for suitcases and coats would improve functionality. Tram ran directly underneath our window, but soundproofing was adequate. We enjoyed view during day and uninterrupted sleep at night.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sjf2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, January 23, 2014
Dear Guest,

Thank you for taking the time to write this review.

Although Banks Mansion is in the middle of the city of Amsterdam, which brings some noise with it, we are glad to hear that you had an uninterrupted night.

I hope we can welcome you again in the future. For the best personal service and best prices guaranteed please visit www.banksmansion.nl

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (664)
Date | Rating
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  • Dutch first
  • English first
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English first
Bristol, United Kingdom
2 reviews
Reviewed January 17, 2014

We have recently returned from a weekend stay at Banks Mansion and cannot praise this hotel enough. From the minute we walked through the doors the service was exemplary. Nothing was too much trouble and Joost on reception took great care on arrival to ensure that everything was perfect for us. On getting to our room our expectations were again surpassed. The room was beautiful, we had a pretty view of the canals and everything spotlessly clean. We also enjoyed the complimentary minibar, fresh nespresso coffee and thought the pillow menu was a great touch too. After a day of sightseeing we later returned to the hotel to find that we could enjoy a fully stocked bar with lovely cheeses, hams and artisan breads in the lobby completely for free...what a great idea!! And a perfect way to relax whilst deciding where to head out for the evening. Overall we cannot fault the Banks Mansion. A great team of staff, a great hotel and one of the comfiest beds we have ever slept in! We will definitely be back on our next visit to Amsterdam.

Room Tip: The Canal view rooms are great, perfect to complete the Amsterdam experience.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, January 23, 2014
Dear Guest,

Thank you for taking the time to write this wonderful review. It was our pleasure to read all these kind words. When a guest is satisfied and shares it with us and the world it always is heartwarming.

Next to all the kind words, the fact that you will definetly will be back during your next visit also makes us happy. Please reminder: Always book directly on www.banksmansion.nl for the best garanteed price available and the best personal service.

We hope to welcome you soon.

With kind regards,

Esther Boers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkshire, United Kingdom
Level Contributor
160 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 8, 2014 via mobile

We stayed here for 4 nights and had a great trip.

The staff were very helpful and professional.

The breakfast was good with great freshly cooked eggs.

The selection of cheese available in the evening was a really nice touch.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Ben T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, January 9, 2014
Dear Guest,

Good to hear you had a great trip in Amsterdam. Thank you for writing this review on your experience in the Banks Mansion.

The selection of cheeses that we serve every evening is a selection made on the Albert Cuyp Market, which is the most famous street market of Amsterdam. Holland is famous for it cheeses, so we always try to serve some of the best Dutch cheeses.

Thank you again for writing this nice review and we hope to welcome you again.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Faversham, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 8, 2014

We spent Christmas this year in Amsterdam - 23rd to 26th of December and stayed at Bank's Mansion. From the moment of our booking their service was exemplary - we were concerned that we would have problems finding restaurants with availability over the holiday but they provided a list of restaurants by email and offered to book our choice for us. Actually, we needn't have worried as, as guests returned to the hotel in the early evening they were solicitously greeted and asked if they had a restaurant booked for the evening or would like any suggestions or bookings made.
Our room was spacious and very well equipped - we didn't have a canal view but at this time of year it didn't bother us -dark evenings - but in the spring and summer I would ask on booking for a view over the canal. The bathroom was outstanding, huge shower with two shower heads and a great full length bath with handheld shower and masses of snowy white towels. Everywhere was spotlessly clean. Three decanters of spirits on a side table and water, soft drinks, mixers in the fridge along with a Nespresso machine all included in the service in your room.
Down stairs in the stylish,cosy lounge the same level of service is included in the price, with cheese and nibbles available at four o'clock each day (to my husband's delight even a bottle of port) and a full range of wines, drinks, coffees etc.available all evening.
Breakfast was excellent - and we particularly enjoyed the french toast and omelettes cooked to order in front of you. Again the service was outstanding.
The hotel is very well situated being roughly half way between the museum area and Dam Square. We caught a tram from Central Station virtually to the door (the stop after Munt) because we had cases, but for the rest of our stay we walked everywhere. There are lots of restaurants close by. Even though it was Christmas, and although not the Dutch main Christmas still a holiday, there was plenty to do - museums open and canal tours running.
The whole atmosphere of the hotel is really welcoming and the young staff offer a truly outstanding level of service - it is never obsequious but they obviously really want you to enjoy your stay.
We will definitely stay here again.

'

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gaynor681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, January 9, 2014
Dear Guest,

Thank you very much for taking the time to write this review.

All those nice words makes us look back on Christmas time in the hotel. It was a warm time for us and we are very happy to read that you have also experienced it this way.

We hope to welcome you again in the future, during Christmas or an other time of the year.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmond, Oklahoma
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 6, 2014 via mobile

What a phenomenal experience! From the moment we stepped out of the cab, we were treated like royalty. A nice cognac in our room, a delightful happy hour in the living room, good guidance on shopping and restaurants and the most comfortable bed on the planet. We will definitely stay here again!

Stayed December 2013, traveled as a couple
Helpful?
Thank Rduckwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, January 9, 2014
Dear Guest,

Thank you for this phenomenal nice review!

We are glad that you would stay at Banks Mansion again and hope to welcome you in the future.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whalley, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 6, 2014

Just home from a short weekend break to Amsterdam to celebrate my husbands 40th Birthday.

I don't even know where to begin with how great this hotel is.

Friendly, professional and efficient staff, fantastic home away from home concept, beautiful rooms, great location and brilliant breakfast really made our weekend!

Definitely where we are going to stay next time we visit Amsterdam!

Thank you for an amazing weekend.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrsMoon2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, January 6, 2014
Dear Guest,

Thank you for this fabulous review and for celebrating your 40th birthday at the Banks Mansion.

Our home away from home concept is intended to give you that homely feeling during your travels. We believe this makes our hotel a good place to celebrate special occasions. We hope the city and the hotel made your birthday extra special.

Again, thank you.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
keele, uk
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 6, 2014

Stayed on a last minute business trip, departing Christmas eve. Comfortable hotel, easy access to tram/train links (avoid overpriced taxis: never again will I take an airport cab in Amsterdam, 56 euros to hotel). Quiet & secure rooms, in room safe for laptop etc., pleasant breakfast area with good quality food, convivial lounge with newspapers & all inclusive self-serve drinks/bar/snacks & IT facilities. Room not large but cosy & consistent with those in many buildings in Amsterdam from my experience over the years. My room at rear of hotel had no view, lights were needed most of the time as dim winter daylight not adequate through 2 small windows. Not a business traveller hotel but all the better for a `club' rather than `corporate' atmosphere. As a lone female, safety is always an issue: location & access/entry facilities were good. Hotel one block from a bustling area of city, direct on 16 & 24 tram line & close to M&S with foodhall if emergency sandwich needed! Helpful staff & good Dutch hospitality. In room free minibar fridge with soft drinks, & alcohol if desired, desk with 2 pin & a 3 pin (UK) plug socket, TV & free DVD film loan; coffee maker very welcome as was a GOOD hairdryer, slippers & robe as standard. When will big corporate hotels get the message & provide these? Women travel on business too! Saves weight when packing also. Bathroom small but well equipped, fitted to a very high standard. Well-lit for hair & make up, spacious shower. Plenty of towels, shampoo etc.. Will book again

Room Tip: My room (211) to rear had small windows and little natural daylight in midwinter.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank keeletraveller247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, January 6, 2014
Dear Guest,

Thank you for this review. It is my great pleasure to read that a women on business travel enjoyed our hotel. We aim for business travellers that do not want to stay in a typical business hotel, but travellers who like to feel "off" when the come back in the hotel after a long day work.

Thank you for sharing with us that you have experienced our hotel this way. We hope to welcome you again in the future during one of your business travels.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banks Mansion

Property: Banks Mansion
Address: Herengracht 519-525, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel) , Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#7 Luxury Hotel in Amsterdam
#7 Romantic Hotel in Amsterdam
#16 Business Hotel in Amsterdam
#16 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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