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“Loved our stay” 4 of 5 stars
Review of Banks Mansion

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Banks Mansion
Ranked #10 of 364 Hotels in Amsterdam
Certificate of Excellence
San Diego, California
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Loved our stay”
4 of 5 stars Reviewed December 21, 2013

My wife was in Amsterdam on business and stayed here because of the location and the included amenities. I tagged along for a quick visit to the city. We were not disappointed.

The service was excellent with a very friendly staff who were able to give great recommendations. The breakfast was good and the evening reception was a nice way to unwind. The fact that you can snag a quick beer out of the refrigerator is a very nice convenience.

One thing to be aware of is that you will have to pay an additional fee for an extra person staying in your room. This wasn't apparent on the booking site that we used. I understand why the charge is added but it was a bit of a surprise as I assume most people who stay here travel as a couple.

With that being said, we loved our stay here and would definitely stay again.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank khlaw04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, December 24, 2013
Dear guest,

First of all, good to read that your wife stayed with us during her business trip. Next to being suited for leisure guest, Banks Mansion is also suited for business guest.

Thank you for writing this review and pointing out the positive things you experienced in the hotel. It is true that at the Banks Mansion the second person pays an additional fee. We are sorry that it was not clear while making the booking. This is why we always recommend to book directly trough our own website.

Again, thank you for these kind words.

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,332 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (600)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 18, 2013

Moved here after checking out of the Sofitel, which didn't do the job for me. This hotel was much better, it has the wow factor that separates the run of the mill top flight hotel from the real gem. I'd rate this place in the top 10 of places I have ever stayed

  • Stayed July 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank judeedee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, December 24, 2013
Dear guest,

It makes us proud to hear you first stayed at The Sofitel and switched to us. It makes us even prouder that you likes us as much as you did. Thank you for that and for taking the time to write this review.

We hope to welcome you again in the future.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 17, 2013

This hotel has just about the best location in Amsterdam - downtown, the museum district and Rembrandt Square (amongst others) were an east walk, yet it was quiet at night. One block north and you were surrounded by restaurants, movie theatres and crowds, yet the Mansion was sedate. The staff were quick to learn our names and made excellent recommendations for walking tours, restaurants - check out Nacht Wacht (the Night Watch) on Rembrandt Square for perfect steaks (also the Fried Mussels were incredible).

It was nice that the hotel didn't have a restaurant which forced us to go exploring, but with the location there was always something close. The hotel does have a breakfast room and breakfast was above par (I recommend the omelettes with everything).

I am used to 5 star hotels, but whatever the rating, I would stay at the Mansion again without question.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, December 24, 2013
Dear guest,

"I am used to 5 star hotels, but whatever the rating, I would stay at the Mansion again without question."

Such kind words to end a review with. Thank you for that!

We hope to welcome you again in the future.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 17, 2013

My partner & I have just returned from a four night stay at Banks Mansion – we loved it. The staff are really friendly, always happy to help, always wishing you a good day and seeing what your plans are to see if they can help in anyway.. and totally genuine with it.

We stayed in a basic room which was fine – I’ve seen a few reviews with people calling the rooms small.. compared to London, the room was quite large!! You get your whiskey, gin & cognac in the room.. none of which my boyfriend nor I like, but it’s still a nice touch – we did ask if we could swap one of them vodka which they said no… thought it was worth a try!

As everyone else has already mentioned, you get the free drinks downstairs in the ‘lounge’ which is a really nice touch – as was the wine & cheese! Only made it to breakfast once & it was really good – great omelette!

The hotel is in a brilliant location – this was our first visit to Amsterdam and we literally walked everywhere. Everything seemed to be within about a 10 minutes walking distance.

We will be back in Amsterdam one day soon and we will definitely return to Banks!

Thanks guys!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Demi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, December 24, 2013
Dear guest,

We really, really loved your review.

It is good to hear that you enjoyed all the aspects of Banks Mansion, which distinguish us from other hotels.

After reading your review we are working on extra decanters, so when you stay with us the next time we can provide you with a decanter vodka.

We hope to welcome you in the near future.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toulouse, France
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed December 16, 2013

I have stayed in many hotels around the world and the level of service and friendliness at this hotel is the very best I have seen - comparable to what we see in Asia, but to me it was even better than that. It is shocking. Truly was a shock to me, also because I have lived in Amsterdam for a long time. Everything in this hotel is perfect: service, location,..., even the breakfast was very nice. I have advised my friends who work in Amsterdam to book this hotel for their corporate guess and I would highly recommend it to anyone. If it has a swimming pool / spa then it would just be paradise.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PhafaLeHardi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, February 16, 2014
Dear Guest,

Thank you very much for this lovely review. It is much appreciated by me and the entire staff of Banks Mansion.

We hope to welcome you again at Banks Mansion in the future. For the best personal service and best available rate, please visit our website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washingtoin DC
Level Contributor
164 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed December 16, 2013

Good location. Staff superb. All inclusive format. So drinks and nibbles and breakfast will not break the bank. I did like it. I would go again and would recommend for couples and tourists in particular.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank stumack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, February 16, 2014
Dear Guest,

Thank you very much for this lovely review. It is much appreciated by me and the entire staff of Banks Mansion.

We hope to welcome you again at Banks Mansion in the future. For the best personal service and best available rate, please visit our website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, United Kingdom
1 review
5 of 5 stars Reviewed December 15, 2013

We have just spent the weekend here and can honestly say they have thought of everything. The location is ideal, within walking distance or a 5 min tram ride from Amsterdam Central station. You have many lovely restaurants and coffee shops on your door step. The hotel and room decor is beautiful and 'The Living' is perfect. Everything is included, so after a long day exploring you can sit by the fire with a glass of whatever you want and they even bring out a cheese, olives and other nibbles. The internet access is fast and you even have the use of iPads. You could literally while away hours relaxing here. As for breakfast, there is so much selection and we loved the fact you could order pancakes, omelettes. Definitely the best city hotel we have stayed in! We will be back as soon as we can. Many thanks to the lovely staff too.
Mr & Mrs Fleetham

  • Stayed December 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tora77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, February 16, 2014
Dear Guest,

Thank you very much for this lovely review. It is much appreciated by me and the entire staff of Banks Mansion.

We hope to welcome you again at Banks Mansion in the future. For the best personal service and best available rate, please visit our website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banks Mansion

Property: Banks Mansion
Address: Herengracht 519-525, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel) , Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#7 Luxury Hotel in Amsterdam
#7 Romantic Hotel in Amsterdam
#16 Business Hotel in Amsterdam
#16 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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