My wife booked us in for a two night stay as a surprise 40th birthday present. From start to finish the staff were amazing and nothing was too much for them. Advice, directions, booking tickets, helping us with a cancelled flight and always so courteous and polite. We couldn't thank them enough in the end. It wasn't even just one or two members of staff. We must have seen six or seven different employees always in teams of two on the front desk and they were all equally helpful, always going beyond the call of duty to help with whatever was required. The hotel ideology of complimentary drinks and snacks in the main lounge plus the room was also a fantastic idea and really made you feel at home. Rooms were luxurious and had absolutely everything you needed and more. Location is maximum 10 to 15 minutes walk from any of the major attractions and is right on a tram route if you preferred not to walk. Again, we really can't thank them enough for helping to make it such a great weekend!
Steve & Lucy Showell
- Official Description (provided by the hotel):
- Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more less
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- Also Known As:
- Banks Mansion Hotel Amsterdam
- Banks Mansion Amsterdam