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“Thank you for a great stay in Amsterdam”
Review of Banks Mansion

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Banks Mansion
Ranked #8 of 374 Hotels in Amsterdam
Certificate of Excellence
Reviewed December 30, 2012

Excellent hotel, found the location to be very central for me. Restaurants are everywhere and it's so easy to get to places on foot. My room was very spacious (though I found the room to be quite dim), excellent amenities and best of all, the $$ includes food and drinks from the hotel. Staff are very friendly and helpful. Will definitely return!

  • Stayed: December 2012
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2  Thank apatheia1501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Guest Relations Manager at Banks Mansion, responded to this reviewResponded January 3, 2013

Dear Guests,

Thank you for the sincere review! It is great to read that you have enjoyed your stay at Banks Mansion. Thank you for the complements about the friendliness and helpfulness of my colleagues. We are looking forward to your return at Banks Mansion.

With warm regards,

Paul Buyser
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,808 - 1,814 of 2,823 reviews

Reviewed December 26, 2012

I have stayed almost every week for at least 2 nights for a period of 3 years in this lovely hotel and simply loved it. Given that it is a small hotel, the service and the reception in this hotel is quite personal. The staff at reception or at breakfast is absolutely fantastic: Very nice, courteous, always helpful and highly motivated. I can say I miss them dearly ;) Another excellent feature is the all-inclusive offer of including mini-bar as well as all drinks in the "living-room" area around reception. The rooms are well equipped also with DVD player and flat screen TV, not to forget free WiFi (that is also stable enough to even watch movies from the web). Beds are also quite comfortable. Bathroom is outstanding, with all rooms having rainshowers.
But to me as mentioned before the most important feature is the staff that was always trying (and usually achieving) to provide the best care for the guests.
Thank you for an excellent time. It is definitely always my preferred hotel choice in Amsterdam

  • Stayed: October 2012, traveled on business
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2  Thank A H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, General Manager at Banks Mansion, responded to this reviewResponded January 3, 2013

Dear returning guest,

Every time it was a true treat for us having you as our guest at Banks Mansion on such regular bases. After all these years it is magnificent to read this fabulous review. Thank you for the sincere compliments to all the staff, we were all moved by the great words in your review! We are always trying to attend to all questions and remarks of our guests, because the guests come first at Banks Mansion! It is great to read that every time again you enjoyed all the different aspects of the concept that enriches our hotel.

We were sorry to hear that your business has ended here in Amsterdam. But we will be looking forward to welcome you on other occasions at Banks Mansion.

With kind and warm regards,

Esther Boers
General Manager

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Reviewed December 21, 2012

We spent 2 nights at Banks Mansion, having seen the other reviews on TripAdvisor, and were not disappointed. The location is fantastic- just on one of the canals in the main ring, and an easy tram ride from the Central Station. From the hotel it was very straighforward to walk to all the main tourist destinations, as well as being able to nip back to drop off heavy shopping bags! We had an upgrade of our room on arrival, and ended up in a suite, which was great- nice modern bathroom, art deco style furniture, and very comfortable beds. The receptionists were all extremely friendly and helpful, and we were made to feel very welcome. The USP of the hotel appears to be the free drinks both in rooms and downstairs bar. This was nice, though some of the guests were looking rather worse for wear by the end of the evening! The breakfast was good, with buffet style breads/pastries, cold meat and cheese, but also a personalised omelette and pancake cooking service which was rather nice. All in all, not a cheap hotel, but well worth it for a special occasion, and we would definitely come back.

  • Stayed: December 2012, traveled as a couple
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Thank HaroldVW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Guest Relations Manager at Banks Mansion, responded to this reviewResponded January 7, 2013

Dear guests,

How amazing that due to the great reviews on TripAdvisor, written by prior guests, you chose to visit our hotel in Amsterdam. Most important, that you enjoyed the stay! Thank you for writing a review about everything you experienced during this stay. We greatly appreciate that!
It is nice to read that you enjoy the fact that all shopping, restaurant etcetera are close to the hotel. It is greatly appreciated by all my colleagues of the staff that you complimented them on their friendliness and helpfulness!

Thank you again for the amazing review, and we hope to be of service to you again during a next visit in the (near) future.

With kind regards,

Paul Buyser
Guest Relations

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Reviewed December 21, 2012

We spent 4 nights here as part of our honeymoon, so we treated ourselfs to a superior room for a little extra. The whole experiance of staying in the Banks Mansion we loved from the first minute, the friendly & welcoming service from the excellent staff.. the ""Full Service" option is a great idea... free coffee, tea, and drinks including wine & beer from 4pm, and the tasty to die for Dutch cheese & salami trolley that's wheeled out at 5pm... to enjoy in the foyer of the old bank in the sofa's and arm-chairs, with plenty of quality magizines to enjoy.
Our room itself looked over the main street, with big double doors that opened right up. A lovely en-suite bathroom with rainhead shower head was next door. The bed was very comfortable, with the all important pillow menu. The room also had a double wardrobe with a safe inside, large writing desk & complementry mini bar with soft drinks, water etc which was re-stocked on a daily basis.
The hotel is excellently situated right in the middle of Amsterdam on a corner of a main street with tram line & one of the main canal's of the city.
Breakfast is served in the basement with so much choice of food in a buffet arangement, with 2 helpfull chefs on hand to cook your eggs as you like them. Also complementry newspapers are available.
Just a perfect stay, and a place we will be back to someday..

  • Stayed: December 2012, traveled as a couple
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1  Thank JerseyBoy75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Guest Relations Manager at Banks Mansion, responded to this reviewResponded January 7, 2013

Dear Guests,

How wonderful that your honeymoon at Banks Mansion was a great experience for you! It is a good choice to stay in our Executive Canal View room, great bed, great pi great view, a the possibility to use a rain shower and the bathtub. Good to read that you have enjoyed the proximity of the hotel to many great hotspots, bars and restaurants of Amsterdam! A huge ‘Thank you’ from our chefs of the live-cooking breakfast restaurant for the compliments about the breakfast!

We are looking forward to have you as our guest again, so we can make sure that you will have another perfect stay!

With sincere regards,

Paul Buyser
Guest Relations

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Reviewed December 20, 2012

Do not look anywhere else to stay

The drinks are free, the breakfast is 10/10

The room ( 7) was fantastic

The service is 10/10

The internet is free

10/10

We have been Amsterdam many a time and stayed at vatious standard hotels. When we found Bank Mansions we knew we wouldnt stay anywhere else again and we havent

  • Stayed: December 2012, traveled with friends
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Thank RagsLFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Guest Relations at Banks Mansion, responded to this reviewResponded December 27, 2012

Dear guests.

How great that your second stay was a good as the first one and above all, it is great that you have taken the time again to write such a fantastic review. We appreciate that very much!

We are already looking forward to your third visit at Banks Mansion!

With sincere and kind regards,

Paul Buyser
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2012

We stayed here for a weekend for a City Break to Amsterdam. It is on one of the canals, and it has a tram stop to Central Station near by. The staff were great. De Decor is mixed Edwardian/ Art Deco. The nice thing was that they had a free open bar in the reception and coffee machine area where they served caked; cheese and biscuits. And a full bar in the room with a decanter of Gin; Whisky and Vodka and all inclusive in the price. The breakfast was great, lots of selection and nice quality. It feels friendly when you are there, people milling round in the bar. Prices were moderate considering what it included. They were also very helpful when I had a slip and had to call a doctor and get him to the hotel. Overall very pleasant and I would definitely recommend it and stay again. The lift is rather slow, so be patient.

Room Tip: Canal side rooms are nice.
See more room tips
  • Stayed: December 2012, traveled as a couple
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2  Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at Banks Mansion, responded to this reviewResponded December 18, 2012

Dear guest,

Each review written by one of our guests is very much appreciated! It is very nice to read that you have enjoyed your stay with us and that you enjoyed the atmosphere here in the hotel. I am very glad to see that we have been able to assist you with finding a doctor to come over and help you.

We hope to welcome you again here at Banks Mansion and that there will be no need of a doctor that time!

With warm regards,

Joost Visser
Sales Executive

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Reviewed December 15, 2012

We stayed for 3 nights at the Banks Mansion in a canal view deluxe room. The room is "smallish" but was adequate for the two of us and our large suitcase -- if we were staying longer, we probably would have wanted a slightly larger room. The hotel itself is well-taken care of, the free drinks (alcohol and soft drinks) were wonderful when coming back from a long day of sightseeing, the WIFI worked wonderfully, and the included breakfast has been one of the better breakfasts I've had in Europe -- even including made-to-order omelets, eggs, and European-style crepes. It's in a good location, walking distance to the Bloemenmarkt as well as the Hermitage (or even the Museum of Bags and Purses right down the street), and it's easy to catch a tram or canal bus tour to other locations. The staff were quite helpful, checking us in early and also arranging tickets for a variety of museums, etc. All that said, I can only give it a "Very Good" because of the smaller size of the room vs. the price.

  • Stayed: November 2012, traveled as a couple
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2  Thank BeakerTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at Banks Mansion, responded to this reviewResponded December 18, 2012

Dear guest,

It is wonderful to read that you have enjoyed the different facilities offered by Banks Mansion. The Living is the central point of the hotel which gives you the opportunity to enjoy a well deserved drink and/or bite after a long day in the city! Therefore it is good to read that you made good use of it! The Guest Relations Officers will do their very best to make sure that you will have everything you need for a careless stay in Amsterdam!

We are looking forward to welcome you again sometime here at Banks Mansion.

Wtih warm regards,

Joost Visser
Sales Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banks Mansion

Address: Herengracht 519-525, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel) , Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#6 Luxury Hotel in Amsterdam
#7 Romantic Hotel in Amsterdam
#16 Business Hotel in Amsterdam
#16 Family Hotel in Amsterdam
Price Range: $238 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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