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Reviewed October 16, 2012

This hotel is simply great. Warm welcome, clean rooms, great recommendations from staff on places to eat and shop. The breakfasts were delicious and included both Dutch fare and the regulars of eggs, bacon and sausage ... fresh breads and croissants. In the afternoons guests settle in the lobby for wine, snacks and a cheese tray ... all included in the room rate. The mini bar in your room is also free. A very fine experience.

Room Tip: We had absolutely no problem with noise and our room was overlooking the canal near a street.
  • Stayed: October 2012, traveled as a couple
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Thank neriagechris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations at Banks Mansion, responded to this reviewResponded October 30, 2012

Dear guests,

We are happy to have given you this fine experience, thank you for writing a review about it! It is a treat for us to read that all the aspects of our hotel were joyful to you; the complementary drinks in the Living as well as in your room, the daily chesse and sausage platter, the live-cooking breakfast restaurant and all the comforts of the rooms.

We hope to be able make you experience the total hospitality experience of Banks Mansion again during your next visit in the (near) future,

With indulged and kind regards,

Paul Buyser
Guest Relations
Banks Mansion Amsterdam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2012

The hotel deserves its latest 2012 Trip Advisor award. Rooms, service, staff (nothing was too much trouble for them) breakfast, complimentary coffee/tea, drinks and nibbles - everything was just great. Best hotel we have stayed in for years and we travel alot for business and pleasure. Can't wait to return.

Room Tip: Pay the extra and request a canal view room. You won't regret it. They are quiet as the rooms have double glazing.
  • Stayed: September 2012, traveled with friends
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Thank AdelaideTraveller_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations at Banks Mansion, responded to this reviewResponded October 30, 2012

Dear guests,

What a surprise to read that your heading already summaries what we try to achieved for you as our guest to experience at Banks Mansion! Thank you for your review, we are doing the best we can to earn the TripAdvisor in an honest way again for 2013! We are glad that your experience has contributed to this!

We hope to be of service to you again during another stay!

With sincere regards,

Paul Buyser
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2012

What a great stay! My husband and I stayed here for three nights at the end of September. The rooms were clean and supply everything that you could need. The beds were very comfortable and we had a great canal view. The breakfast was great in the morning. The staff was always pleasant and helpful.
The free drinks in the "living room" were always something we looked forward to at the end of a long site seeing day. I would recommend this hotel to anyone looking for a nice stay in Amsterdam

  • Stayed: September 2012, traveled as a couple
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Thank dwagner3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations at Banks Mansion, responded to this reviewResponded October 30, 2012

Dear guest,

Thank you for the great review, we appreciate this very much! How wonderful that you have enjoyed all the features of Banks Mansions’ concept; The comfortable beds, a lot of rooms with great canal view, and the other rooms with a great view towards the rest of Amsterdam. Not to forget the breakfast with one of our chefs live-cooking eggs, omelets and pancakes for you. Thank you for the complement about the pleasantness and helpfulness of our staff!

We hope to be able to let you indulge again during a next visit to Amsterdam and Banks Mansion.

With warm regards,

Paul Buyser
Guest Relations

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Reviewed October 14, 2012

This is a really great hotel in an excellent location. Wonderful staff, breakfasts,beds and showers. Add all the free tea , coffee, wine, liquor, and snacks they provide and how could you not stay here? You feel so comfortable and at home. Would absolutely stay at The Banks Mansion again!

  • Stayed: October 2012, traveled as a couple
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Thank bytheseaMaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations Officer at Banks Mansion, responded to this reviewResponded October 29, 2012

Dear guests,

We appreciate your lovely review! Thank you for that! It is great to read that you have enjoyed you stay and all its features at Banks Mansion! The complementary coffee, tea, soda’s, liquors, beers and wine in out Living. But also the snacks, cheese, sausages and complementary candies in this area. We are very happy hearing you say that you felt at home, then we have succeeded in our mission!

We hope to be welcoming you again in the future!

With kind regards,

Paul Buyser
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2012

We recently spent 3 nights here at the end of a river cruise. We were in the city the previous year and still had a list of places we wanted to visit. I liked the all inclusive concept, it was nice to relax in the living area with a cocktail or coffee. The staff was great, very friendly, efficient and helpful. they were multitasking all the time, in addition to their front desk duties, they were stocking the bar and vacuuming the living area. The breakfast buffet and "to order" grill was very good. A nice selection of meats and breads and cereals.(I especially liked the liverwurst!) And again, a very friendly staff to wait on you! The location was ideal, right around the corner from Rembrandtplein with a variety of restaurants and a short walk to the museums in every direction. There is street noise since you are on a major tram line but it was not excessive. I would recommend this hotel to everyone as it is a gem! Thank you for a wonderful stay!

Room Tip: we had room 307 which faced the main street but had a view of the canal. there was a french balcony where you could open the windows and lean out on the rail to check out the view. Since the length of the room ran parallel to the street, we had 2 sets of windows. it had a nicer layout than some of the rooms that had a different orientation and only had one set of windows. the shower was very large with a nice rain shower head.
  • Stayed: October 2012, traveled as a couple
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Thank jflk01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations Manager at Banks Mansion, responded to this reviewResponded October 17, 2012

Dear guest,

This is an amazing review for my colleagues and me to read. How wonderful that your tiredness of the cruise was softened by the friendliness and helpfulness of our Guest Relations Officers. High hospitality is an important part of the vision of Banks Mansion. It is great that you have enjoyed the location and accessibility of Banks Mansion, the proximity of Amsterdam’s greatest attractions is great! It is only a maximum of 15 minutes by foot to the museum district, the Anne Frank Huis, the famous Dam square or any of the other attractions that Amsterdam has to offer.
It is a comfort to us that the rooms were of comfort to you, the beds, the large windows and the great view are some of the features that the Canal View Double Deluxe Rooms at Banks Mansion will present to you.
It is also a great compliment for the chefs at our “live-cooking” Breakfast Restaurant that you graded the breakfast so high! Every morning again they try to surprise the guests of Banks Mansion with amazing dishes and the best ingredients.

Again I would like to thank you for the great review, I hope we can welcome you and your friends and family again in the future. We will be ready to make your next stay as great as you last or maybe even better!

With kind and warm regards,

Paul Buyser
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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