we had reserved 3 rooms, when we arrived 2 of the rooms were ready. we put our luggage in our friends room and asked the receptionist the number of our room to be ready and he said it was 169. We got back 5 hours later and asked if 169 was ready. They said yes and gave us the entrance card for the room. we went to the room ,opened the door, entered into the room anddddddd there were a couple sleeping in that room. We were scared, they were scared, we screamed and ran back. The receptionist was amazed. They had a hard time to arrange another room for us. We wanted to speak to the reception manager. She did not come out of her room. The manager on duty came. This happened on April 30, 2014 in a " so called 4 star hotel " in Amsterdam.
- Official Description (provided by the hotel):
- Restyled! The historic Park Plaza Victoria Amsterdam offers 306 modern superior rooms, executive rooms and suites. The 164 new urban style rooms were completely restyled early 2011 and have a sleek, trendy and fashionable design. All rooms offer excellent facilities as you would expect from a four-star hotel in downtown Amsterdam. 306 rooms including 164 in new Urban Wing, 10 meeting rooms up to 150 persons, Boardroom and private dining possible, Restaurant, bar, brasserie with terrace, Directly opposite Central Station and parking, Fitness and swimming pool, WiFi (high speed). ... more less
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- Also Known As:
- Park Plaza Victoria Amsterdam Hotel Amsterdam
- Victoria Hotel Amsterdam
- Park Plaza Amsterdam
- Amsterdam Park Plaza