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“Good location in Amsterdam!”

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Park Plaza Victoria Amsterdam
Ranked #122 of 374 Hotels in Amsterdam
Reviewed March 18, 2013

Park Plaza Victoria is located across the street from The Central Station and is very convenient when you arrive the city by train. You'll also find the Royal Palace at Dam Square right up the street and other sights are easily accessed by tram or by foot. When you stay at Park Plaza Victoria, you can choose between the executive wing(the old rooms) and the urban wing(rooms added later/renovated 2011). And I would recommend staying in the urban wing, as the executive rooms are very dated. And also be aware that some rooms facing the street will be very noicy at night.
If you opt for a rate that doesn't include breakfast, you can buy a'la carte breakfast at The Park Plaza Brasserie.

All in all a good hotel downtown Amsterdam!

Room Tip: Ask for a room towards backyard!
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  • Stayed: October 2012, traveled with friends
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1  Thank BA1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this reviewResponded March 31, 2013

Dear BA1973,

Thank you for sharing your review with other travelers on TripAdvisor.

I have to agree that we are situated on the best location in town! We are situated solely 15 minutes away from the airport, all main attraction are reachable by foot and the Central Station is only 150 meters from the hotel!

When you are not that hungry and do not want to make use of our breakfast buffet, you can indeed make use of the A-la-Carte breakfast in our Brasserie.

We look forward to welcoming you again. If you would like to stay in touch with us, please visit us on FaceBook or Twitter.


Kind regards,

Jan-Willem Roenhorst
General Manager

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2,648 - 2,654 of 3,973 reviews

Reviewed March 17, 2013

Stayed at the park plaza in Amsterdam for a couple of nights when in Amsterdam for a recent business trip.

The Hotel is ideally located directly opposite the main train station, and is presented very well. There are two halves to the hotel, the "old side" and the "urban" side.

I stayed in the old side, which was very quiet, ideal after a long day with clients. The room was well equipped and clean.

Breakfast can be brought to your room for 2 Euro, which is absolutely ideal.

Had dinner in the restaurant, again very well presented and tasty.

Overall, when in the hotel it was very restful, and would stay again for pleasure in the future.

Stayed: March 2013, traveled on business
1  Thank Ichdienme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this reviewResponded March 31, 2013

Dear Ichdienme,

Thank you for your review.

I am glad that you enjoyed the historical part of our hotel: the Victoria-wing. Did you know that this building was constructed in 1890?

We have all the facilities in-house to make your stay as comfortable as can be, both for business and leisure purposes!

If you would like to keep in touch with us until your next visit, please do not hesitate to follow us on FaceBook or Twitter.

We look forward to welcoming you again in the near future.


Kind regards,

Jan-Willem Roenhorst
General Manager

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Reviewed March 15, 2013

We stayed from Saturday to Tuesday. Our room was a disabled one but with a shower so we asked for one with a bath. We were move to an excellent room overlooking the Central station.

The breakfast was amazing with cereals, fresh fruit, fruit drinks, omelettes, bacon, sausages, chicken balls, mushrooms, poached, boiled, scrambled or fried eggs. Ham, cheese, smoked salmon, bread, rolls and croissants. Possibly some more items I have forgotten.

The concierge was always helpful. I had a small powered mobility scooter and there is an electronic platform from the pavement to the ground floor reception.

Wellwvorth staying there.

Room Tip: The spa was undergoing modernisation.
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  • Stayed: March 2013, traveled as a couple
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1  Thank wonkypin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this reviewResponded March 31, 2013

Dear Wonkypin,

Thank you for your review.

I am glad that we were able to allocate all of your requests!

Our breakfast consists solely of fresh products to provide you with all the necessary energy you need in order to discover this vibrant city! You mentioned already a lot of items, but there are many more: something for everybody!

I passed on your compliments to our Head Concierge, who was pleased to receive them and directly shared these with his team.

When making a reservation for your next visit, please do not hesitate to request the same room as your previous stay.

If you would like to keep in touch with us until your next visit, please visit us on FaceBook.


Kind regards,

Jan-Willem Roenhorst
General Manager

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Reviewed March 15, 2013

Stayed here for 4 nights - i managed to get a good deal on the Internet. Taking the train from the airport is easy and the hotel being opposite the train station makes it a very convenient location. The hotel itself isn't bad - although my room was quite small and beginning to look a bit tired - there was an iron scorch mark on the carpet for instance. The double bed was two singles pushed together so was fairly uncomfortable on the join - and the mattress was quite hard. There was a double duvet though which was quite comfortable. Controlling the air con was quite difficult so for the first two night before I had mastered it I was either freezing or boiling. My room had no bath - but the shower was powerful enough. The staff were all very helpful and a couple of the bar staff were especially friendly. The concierge made a point of asking us if we needed help and made a great recommendation for a steak restaurant. If you get a good deal on the room rate this is not a bad choice.

  • Stayed: March 2013, traveled on business
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Thank Corkii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this reviewResponded March 31, 2013

Dear Corkii,

Thank you for your review.

We are indeed situated on a convenient location, solely 15 minutes by public transport or taxi from the airport and all main attractions are to be found within walking distance.

When in need of any sort of assistance during your next visit, please do not hesitate to contact us directly.

There are many good restaurants in Amsterdam, but our Brasserie also serves great quality food! I would like to tempt you to try it during your next visit.


Kind regards,

Jan-Willem Roenhorst
General Manager

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Reviewed March 15, 2013

I keep returning to this hotel when travelling through Amsterdam. I will always make the journey from the airport rather than stay at an airport hotel. Just opposite Amsterdam Centraal Station and close to all the city sights. The rooms are always clean and the staff friendly. Recently I was very pleased with some great service from their reservations people too. I will return.

  • Stayed: March 2013, traveled on business
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Thank Vince F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this reviewResponded March 31, 2013

Dear Vince F,

It is always a great pleasure to have you stay with us and it thrills me that you find our team to be friendly as always.

I will share your comment with the whole of our team, which I know they would definitely appreciate!


Kind regards,

Jan-Willem Roenhorst
General Manager

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Reviewed March 14, 2013

We visited Park Plaza Amsterdam for a belated Valentines weekend. We booked this hotel due to the fact that it was relatively central and that we would have use of a pool and spa facilities during our stay.

On arrival, we discovered that the hotel was in prime location, less than a 2 minute walk from the station which is brilliant if you are arriving from the airport with bags and also makes it very easy when you leave at the end of your stay.

Check in was relatively easy and the lady who checked us in on the first day was polite and charming. We were told on arrival that we were being upgraded to one of the rooms in the new part of the hotel. When we went up to our room, we found that it was nicely decorated and the bathroom was very smart although our view was of an air vent in the building behind.

We then went to explore the hotel and to find where the pool and spa were located. We took the lift and pushed the button for the floor that the pool was on and were confused to find that this didn't work. We traveled down to the basement level and saw that the gym was now located in a room in the basement but still couldn't find the pool. We returned to reception to ask about the pool and were served by a different member of staff. She told us that the pool was being refurbished and would not be open during our stay but was not apologetic in any way. When we asked if it would be open soon, she told us 'in a few months'.

Not having the use of these facilities, we went out to explore the city. The hotel is located in an excellent location to walk to the main tourist parts of Amsterdam and very close to the tram stops.

When we returned to the hotel in the evening to get changed for dinner, our room was freezing. We spent about an hour in our room and tried turning up the radiator and upping the thermostat to make our room warmer but it remained freezing. We then went to reception to ask about this, they said that there was nothing that they could do about this room but they could move us to another in a different part of the hotel.

Our second room was in the old part of the hotel and was very much more dated and smaller and not as nice in appearance as the one in the old part of the hotel. It was also more awkward to access, just off a spiral staircase. However, it was a lot warmer and we had a comfortable bed here.

Throughout our stay, we visited the reception desk and concierge for advice on the surrounding area and places to visit. We found that the staff were generally not as friendly and helpful as the lady who had checked us in.

Check out was reasonably easy and the location again is an advantage when getting back to the station.

On our return, we complained to the hotel about the fact that the pool was not available during our stay, something we had not been informed about when booking. The hotels response was to offer me an upgrade on my next stay (something I had already been given on this stay) and a free bottle of wine which we felt was not great compensation for a lack of facilities and a lacking in service during our visit.

We would not have a reason to visit again except for the location.

Room Tip: Request a room in the new part of the hotel which are must nicer and up to date.
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  • Stayed: February 2013, traveled as a couple
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Thank Emily G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this reviewResponded March 31, 2013

Dear Emily G,

Thank you for sharing such an extensive feedback with us.

Only 15 minutes from the airport, right in front of Central Station and within walking distance from every main attraction makes our hotel to be situated on a brilliant location!

I have shared your compliment towards the Front Office team and also behalf of them; my gratitude.

The swimming pool was indeed closed for renovations during your stay. The Active Club will almost have doubled in size and will be free for all hotel guests after the constructions!

Although you had some technical challenges with the radiator, I am happy to read that my colleagues tried to create a comfortable stay for you.

It is regrettable to read that you are not willing to visit us again in the future, as the swimming pool will be ready to be enjoyed as of mid-April.

We would be thrilled if you did decide to give us a second chance.


Sincerely,

Jan-Willem Roenhorst
General Manager

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Reviewed March 12, 2013

This was a very nice hotel in a perfect location.
Even with the busy station and trams outside the room was nice and quiet.
Nice view of Amsterdam central from the room.
Close to a lot of things to do.
Lovely soft beds and a really nice bathroom.
The restaurant as well was very good with tasty food and great service.

  • Stayed: September 2012, traveled with family
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Thank Debisi22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this reviewResponded March 31, 2013

Dear Debisi22,

What a great title: “Lovely hotel”!

I am thrilled to read that you enjoyed our hotel and services.

There are a lot of things to do and see in Amsterdam and the best place to start is our restaurant. Here you can gather all the energy you night for an evening full of discoveries.

We hope to be welcoming you again in the near future. If you would like to keep in touch until your next visit, please follow us on FaceBook where we regularly share stories from our guests and updates from the hotel.


Kind regards,

Jan-Willem Roenhorst
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Victoria Amsterdam

Address: Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#77 Luxury Hotel in Amsterdam
#80 Business Hotel in Amsterdam
#86 Romantic Hotel in Amsterdam
#90 Family Hotel in Amsterdam
Price Range: $196 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Victoria Amsterdam 4*
Number of rooms: 306
Official Description (provided by the hotel):
Restyled! The historic Park Plaza Victoria Amsterdam offers 306 modern superior rooms, executive rooms and suites. The 164 new urban style rooms were completely restyled early 2011 and have a sleek, trendy and fashionable design. All rooms offer excellent facilities as you would expect from a four-star hotel in downtown Amsterdam. 306 rooms including 164 in new Urban Wing, 10 meeting rooms up to 150 persons, Boardroom and private dining possible, Restaurant, bar, brasserie with terrace, Directly opposite Central Station and parking, Fitness and swimming pool, WiFi (high speed). ... more   less 
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Also Known As:
Park Plaza Victoria Amsterdam Hotel Amsterdam
Victoria Hotel Amsterdam
Park Plaza Amsterdam
Amsterdam Park Plaza

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