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Park Plaza Victoria Amsterdam
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Savings alert! 31% below average rates

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Reviews (4,202)
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Reviewed February 4, 2013

  • Stayed: December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this reviewResponded February 10, 2013

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Reviewed February 4, 2013

Lovely fresh, clean, modern rooms. Only disappointment is lighting very poor in rooms. Breakfast excellent and concierge service very helpful and knowledgable. Location is great, just across the road from Central Station and loads of shops and eateries very close by.

  • Stayed: February 2013, traveled with friends
    • Value
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1  Thank joeharper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this reviewResponded February 10, 2013

Dear Joeharper,

Thank you for the great compliments! These are much appreciated by the whole of our staff.
Did you know that we got nominated for Cleanest Hotel of The Netherlands?

If you would like to keep in touch, please do not hesitate to visit us on FaceBook.


Kind regards,

Jan-Willem Roenhorst
General Manager

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Reviewed February 3, 2013

I visited this hotel last summer. Overall it was average, but I was so disappointed in a few things. The room they gave me was small and had no view, pretty much the view was of a brick wall. You don't really expect this when you pay 200Euro a night. Next thing is the room service, I ordered a steak with vegetables. And what came was about a 7 ounce steak and 3 (and i repeat 3) green beans (and they call this steak with vegetables ??). All presented on a huge plate, as if you were eating at a 3 michelin star restaurant. But you are not, this tasted so average, and it was such small portions !! For this kind of hotel, you think they would serve you something that would at least fill you up. And if i remember correctly that plate costed 30 Euro with tip. Apart from that it was fine, pretty much everything u'd expect of a lower kind of 4 star hotel. Everything was a bit dated. And I found the amount of the charges they made on my credit card was too much for this kind of hotel. They took more money on hold than some Mandarin Oriental (5star) hotel i've been to... Next time I go to amsterdam, I will look for another hotel.

  • Stayed: June 2012, traveled solo
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Thank HG56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this reviewResponded February 10, 2013

Dear HG56,

Thank you for your review.

I would like to inform you that we do have rooms with a view and also rooms that are contemporary styled. This all depends on what kind of room you book. This can all be discussed with our reservations department upon making your reservation.

The charges that are withheld for the extra’s are standard and do not differ. Unfortunately for you this cannot be changed.

Once again I would like to thank you for your review.

Even though you do not wish to visit us anymore, I do hope that you consider to give us a second chance.


Kind regards,

Jan-Willem Roenhorst
General Manager

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Reviewed February 3, 2013

First room offered was with an inward facing window, above the bistro and the room stunk of cooking food so asked to change. Reception very helpful and changed room to one with a view of the station but much smaller. The bathroom was increadibly small but otherwise comfortable for the very limited time we spent there. Room included mini-bar, Satelitte TV with multiple channels, wifi and ethernet connected internet worked very well and was free. Concierge very helpful, recomending places to eat and storing bags once we checked out. Overall, great location and good comofortable place to stay if you dont intend to spend too much time in the Hotel

Room Tip: Make sure you dont have a room above the bistro in with infacing view! Our room was discribed as "superior" so I would not want to stay in a "standard" room!
  • Stayed: February 2013, traveled as a couple
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Thank Brightonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this reviewResponded February 10, 2013

Dear Brightonian,

Thank you for your review.

I am glad that our team was able to assist you directly when this issue occurred.

We provide free WIFI Internet to our guests in order to stay in touch with relatives and friends around the globe. We strive towards the goal that every guest feels like being at home.

I think that for your next visit an Urban-room would suit you more. These rooms are designed in a contemporary style and there is no Bistro to be found underneath.

We look forward to your next visit.


Kind regards,

Jan-Willem Roenhorst
General Manager

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Reviewed January 31, 2013

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this reviewResponded February 10, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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