We were there just for one night my boyfriend and I and it turned out to be hell. We arrived in the afternoon to check in, dropped our belongings in the room and took off to town (20 min by car). When coming back we realized the heating didn't work. The rooms aren't the cleanest. And not to mention that they were working somewhere in the hotel from 8 am to 4pm and they didn't even bother to inform us.
The next morning, we woke up to find out that my car's window had been broken and my gps stolen. I went to the receptionist (which REALLY took her time with the client she was with while they were two and the second one didn't even ask me if I needed something). After explaining the situation, she wasn't even slightly surprised which means they could have AT LEAST warn us that it was an insecure place, they told me to call Carglass and that they weren't responsible of the parking (OF COURSE). I had to fill in a form on the internet, and needed to print it out, but for that to happen, needed to ask the receptionist which took another 30 min because they were busy with ONE client. They had only one camera on the parking lot. A person passing by and living there told us it was a rough area.
Avoid this hotel even though it looks appealing, you'll avoid a lot of trouble.
- Official Description (provided by the hotel):
- Modern facilities and comforts; situated in a peaceful area in the western part of the city, 15 minute drive to city center. ... more less
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- Also Known As:
- Amsterdam City West Hotel Amsterdam
- Tulip Inn Amsterdam
- Golden Tulip Amsterdam