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“A Hotel with a Difference”

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Park Hotel Amsterdam
Ranked #84 of 367 Hotels in Amsterdam
Certificate of Excellence
Port Hedland, Australia
Level 6 Contributor
418 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
“A Hotel with a Difference”
Reviewed February 6, 2014

I was a bit shocked when I saw the junior suite as it was not what I would call a junior suite, very very tiny and cramped. Not really a suite so I would hate to see the size of a normal room. Yes, the room was new and clean but with the shower and toilet cubicles opening into the room so you don't actually have a bathroom but a bench with a basin in the bedroom, gives you even less room. NOT a Junior Suite and a bit of waste of money.
The hallways are very dark, especially with black paint, and one has to walk a fair way along these corridors up and down stairs to get anywhere. Obviously, the dark paint was trying to hide a lot of sins down these hallways. Surprising when everyone knows that light and bright makes places look clean and bigger, but, yes you will see the dirt and actually have to clean.
Like most hotels there are guests who do not obey the non-smoking policy and there is very little the hotel can do. Even the staff smoking outside has their smoke blow straight back into the hotel even when they stand out near the fire escape and have their smoke blow into the hallway.
This hotel has done it's best to renew a few old buildings joined together to make this hotel. The front foyer and restaurant is the best part of the hotel. Unfortunately, the restaurant runs as a separate agent during the day and no matter if you are a guest in the hotel you will be ignored and sent away if they are busy with people from outside. They do not care you are guest nor that you have just arrived and would like a meal. No priority system here.
At breakfast the staff are friendly and try to help you enjoy your experience but it does get crowded so once again you might be sent away even though you have breakfast included in your stay.
The styling is new vogue in the front foyer so the sitting is not very comfortable if you want to sit back and relax with a drink because they have low set hard stools, lounges and high set chairs which is not comfortable for most people after a certain age as it leaves your legs dangling. No real chairs. A good note the front foyer looks lovely with it's fake fire.
The staff in the staff foyer tried to do their best whenever you ask them of anything. Unfortunately, some of the lifts were broken and no one really cared when you had to walk several floors of steep steps even though you have paid good money for a suite. (A very tiny one.)
Probably a good hotel for young people or single people on a business trip. Not that great for families or anyone wanting a relaxing stay - too many stairs, dark depressing corridors and funny shaped rooms. The hotel was difficult, difficult to get a feed, difficult to get to your room, difficult to get a comfortable seat, difficult to move around your room,.... I tried to give this hotel the benefit for trying something new and so all-in-all it is an OK hotel but I would not want to stay there again as it was not very comfortable and everything was just hard to do.
If you have any walking problems or prams or wheelchairs don't bother staying here as you will be your worst nightmare.

Room Tip: Don't go if you have any walking issues, prams, wheelchairs, walking sticks,.... There are stair...
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bobby1505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotelamsterdam, General Manager at Park Hotel Amsterdam, responded to this review, February 13, 2014
Dear Bobby 1505,

First of all thank you for writing this extensive review for Park Hotel. I’m sorry to learn that your suite and other aspects of the hotel were not what you expected from us. If you want to have personal contact regarding to your experience at Park Hotel you can contact our Hotel Operations Manager. Suzanne de Zwaan via Service@parkhotel.nl

I trust to have informed you sufficiently.

Warm Regards,

Bram van der Hoek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (427)
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English first
Seligenstadt, Germany
1 review
Reviewed February 2, 2014

My friend and I arrived at the park hotel. Everything was organized and we immediately got our beautiful room. The staff is very nice, friendly and helpful. Our luggage was taken to our room while we were out in Amsterdam. The hotel has a perfect location in the city center and opposite a bus stop for the costumes. Momo the restaurant is delicious and the price is also okay. Our room was beautiful, large and the bed was absolutely outrageous. I am very pleased to have selected the park hotel. This was the best weekend trip with the best hotel I could have chosen. I recommend the hotel necessarily continue and hope that they are so excited as I am.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hannahschmidt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotelamsterdam, General Manager at Park Hotel Amsterdam, responded to this review, February 13, 2014
Dear hannahschmidt,

I’m glad to hear that you and your friend enjoyed your stay and I want to thank you for your compliments regarding to the Park Hotel and staff.

It will be an honor to welcome you again.

Warm Regards,

Bram van der Hoek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knysna, South Africa
Level 6 Contributor
244 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed February 2, 2014

This is the second time that we have stayed at the Park Hotel Amsterdam. And it did not disappoint. Great location, small but beautifully appointed rooms with the most exquisite bedding and friendly and highly efficient staff - in my view, the only place to stay in Amsterdam. And close to the recently renovated Rijksmuseum, the van Gogh museum and Vondelpark. And it has a well equipped gym for the active visitor.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JohanMoolman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotelamsterdam, General Manager at Park Hotel Amsterdam, responded to this review, February 19, 2014
Dear Johan Mool,

First of all thank you for writing this extensive review. It is always nice to read that guests enjoyed their stay in Park Hotel and Amsterdam.

It will be an honor to welcome you again!

Warm regards,

Bram van der Hoek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eeklo, Belgium
Level 5 Contributor
60 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 30, 2014

perfect location in a quiet atmosphere:clean,convenient rooms ,friendly and young staff,if you need: a garage .Only 5 minutes walk from the Rijksmuseum and Van Gogh museum.
Excellent breakfast and as surprise:a trendy asian restaurant "Momo" with open kitchen.
A happy haven for artlovers and museumvisitors

Room Tip: frontrooms are quiet and have a view
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank patricklaberche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotelamsterdam, General Manager at Park Hotel Amsterdam, responded to this review, January 31, 2014
Thanks for the wonderful review, we hope you come back again soon!

Warm Regards,

Bram van der Hoek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valencia, Spain
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 30, 2014

The location is very good and the people in the hotel are super nice. The views from our room were lovely and the room was warm and clean, very comfortable and cosy. The guy that helped us with our suitcases was very friendly and helped us a lot. The location is great, next to Vondelpark, Van Gogh museum... They have free wifi at the reception floor but you have to pay 9euros per day if you want WIFI in your room. Although sometimes the wifi at the reception works in some rooms. I really recomend this hotel!

Room Tip: executive rooms are really good!
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MiriamBD15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotelamsterdam, General Manager at Park Hotel Amsterdam, responded to this review, January 31, 2014
I’m glad to hear that you enjoyed your stay, thank you for your lovely words about our hotel.
Please do come and stay with us again next time you are in Amsterdam!

Warm Regards,

Bram van der Hoek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bundoran
Level 6 Contributor
172 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed January 27, 2014

The location of the hotel is excellent for a short break to Amsterdam, particularly for the museum quarter, while the Vondelpark is located directly behind the hotel. There is also a smattering of good restaurants and bars nearby. The hotel's own restaurant, Momo, is a mixed bag. The food is tasty but the attitude of some of the staff is offhand to put it mildly. That said in the Park hotel itself, the front-of-house staff were excellent. The lobby of the hotel was also very enticing with the library and coffee/chocolate shop. The seating though, while visually pleasing was unusual in that some of it was very comfortable but much of it was not. The rate we obtained was excellent for the overall ambience of the hotel, the location and the general quality of the hotel, although the fact that it was low-season January probably helped. However, I think the hotel took this account in giving us what must be one of their poorest rooms. The decor of the room was good and it had a good rainwater shower but it was accessed by a lift at the side of the hotel and then a further flight of stairs had to be climbed, with luggage in tow. Furthermore the smallish room also had a floor-ceiling wall at the end of the bed (but with passage at either side, with a TV mounted on it, thereby making a small room even smaller. The handbasin was also located within the room. The rooms also boated special beds designed to maximise comfort but we found them much too soft. Finally, WIFI was available free on the ground-floor but was around €10 for 24 hours in the room. I would have availed of it in the room but didn't because of the awkward nature of it on the ground floor as each time I accessed it I required a new device-specific password - very aggravating.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank JMMcE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotelamsterdam, General Manager at Park Hotel Amsterdam, responded to this review, January 31, 2014
First of all I would really like to thank you for sharing your experience on TripAdvisor.
I’m sorry to learn that your room wasn't exactly your style, please do let us know during your stay if you experience any issues so we can solve all of your issues straight away.
On a more positive note, I’m glad to hear that you enjoyed every other aspect of your stay, so I do hope that we have the honour to welcome you again. If so, please contact our reservations agents to discuss all of your room wishes so we make sure you pick the one which will meet up to all of your expectations.
Once again, thank you for taking time to write.

Warm Regards,

Bram van der Hoek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 26, 2014

I usually stay at the park hotel for business trip in Amsterdam.
Nice area close to the city center. Nice and very friendly staff.
I would definetely recommend it.. and Breakfast is good still a bit expensive.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JCBparis2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotelamsterdam, General Manager at Park Hotel Amsterdam, responded to this review, January 29, 2014
Just a short note to thank you for your kind writing. Do we have the honour to welcome you again during your next business trip to Amsterdam?

Warm Regards,

Bram van der Hoek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hotel Amsterdam

Property: Park Hotel Amsterdam
Address: Stadhouderskade 25, 1071 ZD Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Museum Quarter (Museumkwartier) , Museumplein
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#45 Family Hotel in Amsterdam
#58 Luxury Hotel in Amsterdam
#60 Romantic Hotel in Amsterdam
#76 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Hotel Amsterdam 4*
Number of rooms: 189
Official Description (provided by the hotel):
Park Hotel is located in the city centre of Amsterdam next to the Leidse Square, the Museum Square, the prestigious shopping district of P.C. Hooftstraat and Vondelpark. Park Hotel has its own in-house parking garage. ... more   less 
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Also Known As:
Park Resort Amsterdam
Amsterdam Park Hotel

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