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“Great Stay” 5 of 5 stars
Review of Hotel Okura Amsterdam

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Hotel Okura Amsterdam
Ranked #23 of 362 Hotels in Amsterdam
Certificate of Excellence
Tulsa, Oklahoma
Level Contributor
151 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
“Great Stay”
5 of 5 stars Reviewed September 23, 2013

I was it this hotel for five days in September. I attended a conference held at the hotel and did a few days of sightseeing in advance. The hotel is very, very nice. Clean, sleek and Modern. Rooms were large and had great baths with separate tub and shower. Nespresso machine in the room. There were several restaurants to choose from in the hotel. I really enjoyed the Japanese Teppanyaki restaurant--although I found it to be rather pricey. I used the spa for a massage and really enjoyed it.

This hotel is located on the outskirts of central Amsterdam and is not within walking distance of any major tourist attraction. However, with a transit pass you are only a few blocks walk from anything. I found the tram system easy and convenient and was able to work my way around the city with no problems at all. I used an App on my iPhone to assist me.

I enjoyed this hotel and recommend to business and leisure travelers.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank okie74012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,004 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (311)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Hobart, Australia
Level Contributor
220 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed September 22, 2013 via mobile

Our check in was very good in terms of efficiency and attention to detail, we were given information by both the concierge and front desk reception, despite being a large hotel it is evident hat customer service is a very high priority here.
Our room was immaculate, and very comfortable.
The hotel is a short walk to trams which go through he city either the 12 for the museum area or the 25 for the city and central station, the hotel sells the tram passes, recommend buying these to travel around the city . Another tip I when you check out and are travelling to central station by the taxi voucher at the hotel it is more cost effective than a metered taxi ride. The hotel has a very good selection of restaurants and there are also plenty near the hotel, a small supermarket is located not far from the hotel.
The hotels location is very good and importantly it's quiet we would certainly recommend this hotel, we were not disappointed.

Stayed September 2013, traveled as a couple
Helpful?
Thank tasannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
510 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
5 of 5 stars Reviewed September 19, 2013 via mobile

We are there because of a conference. Even if too expensive, Okura offers high quality rooms, security and good service. Free wifi available. The Japanese restaurant is somply exquisite with the preparation and food. Highly Recommend.

  • Stayed September 2013
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RoxidouNoiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed September 17, 2013

Every thing is perfect at Okura Hotel in Amsterdam : service, restaurants,reception, concierge etc etc. I have been there many times and every time is a pleasure. Rooms are fantastic, with a beautiful view over Amsterdam City. My compliments ! For sure I will be back soon.............

  • Stayed August 2013, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank notteinfinita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
46 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 16, 2013

Cannot fault the hotel, staff very good, facilities top notch...................except.
Coffee machine in room did not work so advised front desk. We had a letter advising that the "buzzing noise in the bathroom had been sorted" (what buzzing) but guess what the coffee machine still did not work. Bit poor for a 5* but this was simply an irritation.

Twenty Third Bar did very good Bloddy Marys.

Room Tip: Hotel is expensive when a large conference is being held at the nearby RAI conference centre.
See more room tips
  • Stayed September 2013, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank GPRBOSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amstelveen, The Netherlands
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 13, 2013

As our original chosen hotel was overbooked, we were placed at the Okura hotel. A nice upgrade hotel wise, but location wise it was a step back. Luckily there is a tram stop just in front of the hotel, because walking into town is a bit too far.

We were provided with a nice (bit outdated) corner room on the 19th floor. You could open the curtains with a remote control when lying in the bed, which was really nice given the view. The bathroom had a second television, which was located in a place that made it totally useless. You could only use it when standing in the door opening. TV is not really I would comment on when being on a holiday, but this was rather silly.

The reason for not giving 5 stars to the place is related to the service that we received. When entering and leaving the hotel, our luggage was not taken by the bellboy (maybe it was too small?) and checking in took us too much time. Furthermore I found it strange that when checking in in a Dutch hotel, we were forced to talk in English as there was no Dutch staff available.

We did not use the breakfast facilities as they are really expensive (as is the entire hotel). Lovely places nearby to have breakfast, so don't worry.

For the money we paid for our original hotel, this was worth the money, but for the money the room actually costed, I believe it to be overpriced.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Babsie_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 11, 2013

Stayed here twice now and it just gets better each time one of my favorite places to visit.
Very professional and friendly service with great rooms and amazing choice of restaurants.
Rooms are very modern and comfortable with great views of the city (You can order pillows from a menu just one nice touch)
Serre restaurant and Yamazato restaurant are both brilliant.
During the day service was efficient, plentiful and staff were motivated however during night the team seemed under staffed as receptionist/ porter/ room service/ housekeeping seemed to consist of two people and on weekends management should really look into scheduling more this is the only negative point during both of my stays.

Room Tip: Corner room
See more room tips
  • Stayed October 2012, traveled solo
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mattlondon88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Okura Amsterdam

Property: Hotel Okura Amsterdam
Address: Ferdinand Bolstraat 333, 1072 LH Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > De Pijp
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Amsterdam
#8 Spa Hotel in Amsterdam
#17 Romantic Hotel in Amsterdam
#18 Family Hotel in Amsterdam
#18 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Okura Amsterdam 5*
Number of rooms: 300
Official Description (provided by the hotel):
Contemporary High-rise Hotel with a Dutch & Japanese flair located in the cozy neighborhood De Pijp and within walking distance of the RAI Convention Center. Hotel Okura Amsterdam facilitates four restaurants of which all have been awarded by Michelin. On the 23rd floor one can find two Michelin star Ciel Bleu Restaurant. On the ground floor, Teppanyaki Restaurant Sazanka is located, this restaurant has been awarded one Michelin star and here chefs prepare your dishes right in front of you on the hot griddle. Then, Yamazato Restaurant, awarded one Michelin star as well, serves the authentic Japanese kaiseki cuisine. And lastly, Serre Restaurant is inspired by Ciel Bleu and has received a Bib Gourmand by Michelin which awards the great price-quality relation. Furthermore, Hotel Okura Amsterdam facilitates Nagomi Spa & Health were guests can relax by means of treatments and workouts. ... more   less 
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Also Known As:
Okura Hotel Amsterdam
Amsterdam Okura Hotel

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